20 publicaciones de empleo destacadas de customer support representative en monterrey, nle (¡Están contratando!)

Sales Team Lead
Amalga Group —Balcones del Carmen, N. L.
- $33,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
- Vacaciones adicionales o permisos con goce de sueldo
- Programa de referidos
Postulación rápida
1d
Senior Quality Inspector (Stamping)
Current Power Technologies —Parque Industrial Acueducto, N. L.
- $18,000 a $35,000 por mes
- Tiempo completo
- Experiencia en manufactura
Postulación rápida
9d
Sales Representative / Representante de ventas
Primetals Technologies —Apodaca, N. L.
- Administración de personal
- Diagramas
- Experiencia en ventas
Senior CSSC Front Line Representative
Grundfos —Apodaca, N. L.
- Administración de personal
- Servicio al cliente
- Inglés
- Plan de adquisición de acciones empresariales
- Vacaciones adicionales o permisos con goce de sueldo
6d
On The Road Shift Manager, Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Servicio al cliente
- Licenciatura
Asesor Comercial
Sonova —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Area Shift Manager, Worldwide Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalupe, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
11d
Sales Representative
Koch-Glitsch —Monterrey, N. L.
- Bilingüe
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
Customer Service Manager - Aftermarket parts
Carrier —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Sr Quantitative Representative - Pricing
GM Financial —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Product Development Engineer - Upholstery
MillerKnoll —Monterrey, N. L.
- Tiempo completo
- CAD
- Licenciatura
- Experiencia en construcción
11d
Bilingual Policy Service Representative
Afni, Inc. —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
Postulación rápida
COORDINATOR 1, ACCOUNTS RECEIVABLE (S178)
Bendix —Apodaca, N. L.
- Microsoft Excel
- ERP systems
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Renewal Sales Representative
Epicor —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Administración de personal
Product Support Tech
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Plan de adquisición de acciones empresariales
- Seguro dental
Sales Productivity Representative
Xylem —Guadalupe, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Sr. Manager Quality Management
Vertiv —Monterrey, N. L.
- Correo electrónico
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Quality Customer Service Engineer
Versigent —Guadalupe, N. L.
- Administración de personal
- Servicio al cliente
- Inglés
Quality Engineer - MX
Mexico —Apodaca, N. L.
- Licenciatura
- Disponible para viajar
Postulación rápida
On Site Medical Representative
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Santa Catarina, N. L.
- Tiempo completo
- Enfermería
- Inglés
- Microsoft Office
- Programa de bienestar

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Sales Team Lead

Amalga Group -
Balcones del Carmen, N. L.

Postulación rápida

Información del empleo

Tiempo completo
$33,000 por mes
Hace 1 día

Beneficios

Estacionamiento para empleados
Vacaciones adicionales o permisos con goce de sueldo
Aumentos salariales
Programa de referidos
Días por enfermedad
Estacionamiento de la empresa

Cualificaciones

Administración de personal
Experiencia en ventas
Mercadotecnia
Centro de llamadas
Salesforce
Garantía de calidad
Licenciatura
HubSpot
Negocios
Liderazgo

Descripción completa del empleo

About the Role:

We are looking for a Sales Team Lead to join Amalga’s Business Process Outsourcing (BPO) team on a full-time basis. This person will occupy a pivotal leadership role within our fast-paced environment, serving as the primary performance catalyst for a team of sales representatives. You will be directly responsible for driving revenue growth, elevating team performance, and delivering measurable results against defined KPIs.

This role is not just about oversight; it is about actively setting standards, removing operational barriers, and inspiring a cultural environment of accountability and continuous improvement across the team. A significant portion of your time will be dedicated to hands-on development—leading by example, demonstrating effective sales techniques, and stepping into complex sales situations alongside your team to ensure deal progression and pipeline health.

Furthermore, you will bridge the gap between day-to-day operations and strategic oversight by analyzing performance metrics and preparing detailed business reviews for senior leadership and client stakeholders. This role is ideal for a metrics-driven leader and a self-starter who excels in high-pressure environments, knows how to motivate sales professionals at varying skill levels, and understands how to turn data into actionable coaching strategy.

Responsibilities:

Team Leadership & Coaching
Lead, mentor, and develop a team of sales representatives through daily guidance, structured coaching sessions, and ongoing performance feedback.
Design and execute individualized development plans for underperforming team members, setting clear milestones and tracking progress.
Sales Execution & Revenue Growth
Drive the achievement of team sales targets, conversion rates, and revenue goals on a daily, weekly, and monthly basis.
Monitor pipeline health, call activity, and deal progression to proactively identify risks and opportunities.
Implement proven sales strategies and ensure consistent application of sales methodologies across the team.
Lead by example when necessary - demonstrating effective sales techniques and stepping into complex situations to support representatives.
Performance Management & Reporting
Monitor and analyze team-level and individual KPIs including conversion rates, average handle time, quality scores, and revenue per representative.
Prepare and present detailed performance reports and business reviews to senior leadership and client stakeholders.

Requirements:

2–5+ years of progressive sales experience with a consistent record of meeting or exceeding targets.
1–3+ years of team leadership or supervisory experience in a sales or customer-facing environment.
Demonstrated ability to coach and develop sales professionals at varying skill levels.
Strong analytical capabilities with experience interpreting sales dashboards, performance reports, and KPI data.
Proficiency with CRM platforms (e.g., Salesforce, HubSpot, Zoho) and sales performance reporting tools.
Excellent written and verbal communication skills with the ability to present confidently to leadership and clients.
Proven ability to manage multiple priorities, adapt to change, and perform in a high-pressure environment.

Preferred:

Experience in a BPO, call center, or outsourced sales environment.
Direct client-facing experience, including participation in business reviews or client performance meetings.
Background managing inbound and/or outbound sales teams across multiple product lines or campaigns.
Familiarity with workforce management tools, quality assurance platforms, and LMS systems.
Bachelor's degree in Business Administration, Marketing, Communications, or a related field (or equivalent professional experience).

Sueldo: $33,000.00 al mes

Beneficios:

Aumentos salariales
Días por enfermedad
Estacionamiento de la empresa
Programa de referidos
Vacaciones adicionales o permisos con goce de sueldo

Lugar de trabajo: Empleo presencial

Postulación rápida

Refina tu búsqueda

customer support representative empleos en monterrey, nle

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Product Development Engineer - Upholstery

Bilingual Policy Service Representative

COORDINATOR 1, ACCOUNTS RECEIVABLE (S178)

Renewal Sales Representative

Product Support Tech

Sales Productivity Representative

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Quality Customer Service Engineer

Quality Engineer - MX

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Quiero recibir la alerta de empleo más reciente para customer support representative en monterrey, nle

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