20 publicaciones de empleo destacadas de automation engineer en apodaca, nle (¡Están contratando!)

Support Engineer 1 (Supply Chain Planning)
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Support Engineer 1 (Supply Chain Planning)

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Modelado de datos
Azure
Oracle
Tomcat
Cadena de suministro
UNIX
Microsoft SQL Server
J2EE
Weblogic
Java
Maestría
Experiencia en bases de datos
SQL
C++
Licenciatura
JavaScript
Perl
Linux
JDBC
SaaS
Python
PowerShell
Shell Scripting

Descripción completa del empleo

Support Engineer1 will support our SaaS customers to provide Solution/Product support on Enterprise Supply Planning (ESP), Demand, Fulfillment, Sequencing and our next generation of cognitive planning applications throughout the customer value journey with Blue Yonder.

What you'll do:

Provide functional and/or technical support during customer upgrades, deployments, rollouts, and post-production phases

Maintain positive customer relationships by resolving conflicts and issues, managing expectations, and instilling confidence in Blue Yonder Planning Solution Operate Team

Provide advice to Blue Yonder partners and customers regarding industry best practices and process methodology

Document learnings and create knowledge articles for repeated cases

Bring in new ideas for automation, re-use and service improvements

Understand the SaaS offering, features and functionality deployed for a given customer.

Work closely with the Blue Yonder Planning SCPO Solution Experts for complex issue resolution including Product Development

Continuous learning on latest Blue Yonder Planning Solutions.

What we are looking for:

Industry experience:

1+ years of Supply chain planning domain experience

1+ years of experience in the Software/SaaS industry

Ideal candidate will have experience working with Blue Yonder products, specifically Supply Chain Planning solutions.

Technical experience with Blue Yonder products preferred specifically, Enterprise Supply Planning (ESP), Demand, Fulfillment, Sequencing and SCPO Platform

Experience with customer/client support in Supply Chain software

Experience working with ITIL methodologies

Technical Skills:

Experience with Database programming/Data Modeling using Oracle SQL and MS SQL

Working knowledge of middleware (i.e. Weblogic, TomCat)

Proficiency in Java / J2EE concepts – JDBC, C++

Azure defect identification and log analysis for Planning solutions

Working knowledge of operating systems (e.g. Windows, UNIX, LINUX)

Experience in scripting languages – Unix Shell Scripting, PowerShell, Python, Perl etc.

Soft Skills:

Must have excellent communication and interpersonal skills to interact with a wide variety of internal personnel with emphasis on follow-through and reporting

Ability to work calmly under pressure and meet deadlines

Must have strong multi-tasking skills

Must be self-motivated and quick learner - New technologies, platforms, integrations

Able to work flexible hours, including evenings, weekends, as warranted by the situation in critical times or to manage customer escalations

Demonstrates initiative and is inquisitive

Succeeds in a fast-paced environment

Demonstrates the ability to work independently without losing team synergy

Demonstrates customer service ethics and core values

Education:

Bachelor’s degree required, major in Computer Applications, Industrial Engineering, Supply Chain Management, or other equivalent technical fields. Master’s degree preferred.

LI-AD1

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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automation engineer empleos en apodaca, nle

Support Engineer 1 (Supply Chain Planning)

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Quiero recibir la alerta de empleo más reciente para automation engineer en apodaca, nle

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