Above all, you are a customer-focused professional with strong technical aptitude, proven experience managing complex order processes, and the ability to build trusting relationships with both internal and external stakeholders.
We would also imagine that you have:
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Experience driving well-defined processes within the functional area.
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The ability to lead minor processes or projects.
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In-depth knowledge of Customer Service, relevant administrative experience, strong organizational skills, and accountability toward customers.
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Knowledge of business structure, products, and key market needs to create a successful customer-centric experience.
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Demonstrated practical working knowledge of Customer Service software, databases, and SAP CRM/SD/MM.
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Up-to-date knowledge of relevant technologies, trends, and applications.
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Proficiency in MS Office applications.
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Strong communication and networking skills, with the ability to build trusting relationships with both internal and external stakeholders.
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Excellent written and spoken English.
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Most likely to have 3+ years of relevant work experience before entering level besides formal education.
Relocation for this position cannot be supported and qualified candidates must be authorized to work in the U.S. or Mexico without the need for employment-based visa sponsorship now or in the future. Sponsorship is not available for applicants for US Work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
The salary range for this position is $58,900 to $86,800. Individual pay will be determined based on market location and the candidate’s profile. The range listed is just one component of Grundfos’s & Peerless Pump Company total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. Certain roles are eligible to earn sales incentives based on revenue or utilization. To learn more about our benefits, please visit: Grundfos Benefits.
We care! Day to day, you can look forward to:
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A working environment built around your needs, with flexible hours, home working opportunities and parental support.
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Annual bonuses, health insurance and a strong focus on well-being activities.
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Three days' additional paid leave for volunteering in your community.
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Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
We are inclusive! Celebrating and valuing our differences helps us see possibilities where others can't. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.
Are you ready to unlock possibilities at Grundfos? Apply today!
To get to know us better, follow us on LinkedIn or visit grundfos.com
