20 publicaciones de empleo destacadas de technical support representative en ciudad de méxico, dif (¡Están contratando!)

Customer Care Representative III / Customer Service Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Support Representative
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
Sales Development Representative (English)
Admitad —Ciudad de México, CDMX
- Inglés
- Descuento de gimnasio
Senior Manager - IT Hotel Openings & Conversions
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Inglés
13d
Sr. Spclst, Launch Planner
MSD —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Inglés
3d
Representative, Authenticity
DoorDash —Ciudad de México, CDMX
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Consultant
Urban Science Applications, Inc. —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Tender Engineer
Schneider Electric —Ciudad de México
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Architecture and Portfolio Sales Specialist
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Experiencia en ventas
- Licenciatura
13d
OSS ASR Senior Technology Consultant
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
Assoc. Spclst, Project Management - Durango/Coahuila (Temporal)
MSD —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en control de inventarios
- Mercadotecnia
- Gestión de inventario
2d
Supervisor, Document Management
TechnipFMC —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Specialist, Implementation
Mastercard —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
Engineering Manager- Commercial Integration
Sync Talent —Ciudad de México, CDMX
- $80,000 a $110,000 por mes
- Incluye fines de semana
- AutoCAD
- Inglés
- Maestría
Postulación rápida
4d
Accounts Executive III / Sales Representative III | CDMX
Boston Scientific —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Hospital
Account Representative
Siemens Energy —Ciudad de México, CDMX
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
10d
Tender Specialist
Schneider Electric —Ciudad de México
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Data Engineer
NielsenIQ —Ciudad de México, CDMX
- $65,400 por mes
- Tiempo completo
- Trabajo híbrido
- Azure
- Informática
- DevOps
Postulación rápida
AMS Materials Lead
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Cloud Operations Suite Partner Presales Architect
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés

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Customer Care Representative III / Customer Service Representative III | CDMX

Boston Scientific -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Microsoft Word
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Salesforce
Upselling
ERP systems
Inglés
Microsoft Office
Licenciatura
Negocios

Descripción completa del empleo

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

What We Are Looking For

About the Role

We are seeking a passionate and service-oriented Senior Customer Care Representative to deliver an exceptional customer experience aligned with Boston Scientific’s values. The ideal candidate will possess strong communication and problem-solving skills, with the ability to manage complex customer inquiries, complaints, and service requests efficiently and empathetically. You should be comfortable navigating CRM, ERP systems like Sales Force and SAP, documenting interactions, and coordinating across internal teams such as Sales, Regulatory, Finance, and Logistics to resolve issues and deep OTC (Order to Cash) knowledge for Order management administration. We value proactive individuals who can identify upselling opportunities, recommend support programs, and continuously strive for improvement in service delivery. A keen eye for detail, a commitment to compliance and quality, and a customer-first mindset are essential. You will play a critical role in representing our brand, building trust with clients, and ensuring their needs are met with speed, accuracy, and professionalism. If you thrive in a collaborative environment and are driven by purpose and performance, we invite you to join our team and make a difference in patients’ lives around the world.

Required Qualifications:

Experience: Minimum 3–5 years in a customer service or client-facing role, preferably in the medical device, pharmaceutical, or healthcare industry.
Education: Bachelor’s degree in Business Administration, International Business, Communications, Accounting, Industrial Engineering or similar.
Technical Skills: Proficiency in CRM platforms (e.g., Salesforce) and Microsoft Office Suite (Excel, Outlook, Word) and ERP preferably SAP.
Demonstrated ability to manage complaints, resolve issues effectively, and maintain a positive customer experience.
Strong knowledge of Order Management workflow and OTC (Order to Cash).
Strong interpersonal skills with empathy, patience, and professionalism.
Moderate knowledge of accounting movements like Billing, Credit/Debit Notes, Free of Charge Billing.
Ability to work cross-functionally with internal departments such as Sales, Finance, Regulatory, and Logistics, Planning, etc.
Excellent verbal and written communication skills

Desire Qualifications:

Intermediate to advanced English proficiency 70%
Strong attention to detail and ability to prioritize multiple tasks under tight deadlines.
Solves problems considering common practice or procedures; determines appropriate action by analyzing possible solutions and their impact on the business or technology using practical experience, judgment and precedents
Receives a moderate level of guidance and direction
Understanding of quality systems and regulatory requirements in a highly regulated industry supporting the internal and external audits.

Requisition ID: 626040

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more at www.bostonscientific.com and follow us on LinkedIn.

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