20 publicaciones de empleo destacadas de support coordinator en nuevo león (¡Están contratando!)

Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
Luxury Concession Manager, el Palacio de Hierro Monterrey, Mexico
Zimmermann —Monterrey, N. L.
- $800,000 a $850,000 por año
- Tiempo completo
- Administración de personal
- Inglés
- Gestión de venta al por menor
- Descuentos y precios preferenciales
Postulación rápida
Sales Support Coordinator
Wonderful Citrus —Monterrey, N. L.
- $15,000 a $18,000 por mes
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Seguro dental
- Seguro de vida
Postulación rápida
2d
HRSS Coordinator
Corning —Obispado, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Remote Executive Assistant Associate - Operations & Project Management (LATAM)
FreedUp —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- CRM software
Postulación rápida
Lead Quality Engineer
Stark Future —Monterrey, N. L.
- Administración de personal
- Ensamblaje
- Mejora continua
Associate Success Coordinator (Temporary – Maternity Leave Coverage)
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Permiso de maternidad y paternidad
Maintenance Coordinator
Capital Humano MTY —Marín, N. L.
- $28,000 a $36,000 por mes
- Tiempo completo
- Microsoft Excel
- ERP systems
- Mantenimiento
Postulación rápida
Machine Maintenance Coordinator
LEGO —Monterrey, N. L.
- Microsoft Excel
- Servicio al cliente
- Mantenimiento
MEP Project Manager - Industrial Construction Projects, Monterrey
Turner & Townsend —Monterrey, N. L.
- Tiempo completo
- AutoCAD
- Inglés
- Microsoft Office
Postulación rápida
Logistics Coordinator (Network Management Center)
Expeditors —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
Postulación rápida
Operations Coordinator
Inspired —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Microsoft Excel
- Administración de personal
9d
Harnesses Manufacturing Engineer
Johnson Controls —Apodaca, N. L.
- Tiempo completo
- Microsoft Word
- AutoCAD
- Microsoft Excel
Coordinador de Seguridad e Higiene
Covia Corp —Monterrey, N. L.
- Microsoft Excel
- Inglés
- Licenciatura
Postulación rápida
Logistics Coordinator - Night Shift
WWEX Group —San Pedro Garza García, N. L.
- Bilingüe
- Inglés
- Microsoft Office
Postulación rápida
Site Access Coordinator
Schneider Electric —Monterrey, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Negocios
6d
Human Resources Analyst
Aptiv plc —Monterrey, N. L.
- Microsoft Excel
- Oracle
- Inglés
Environmental Manager, Environmental Assurance Protection (EAP)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Quoting & Spot Rate Coordinator (Global Quoting Desk)
Expeditors —Apodaca, N. L.
- Tiempo completo
- Inglés
- Plan de adquisición de acciones empresariales
- Seguro dental
Postulación rápida
First Sale for Export Administrator
Xylem —Guadalupe, N. L.
- Tiempo completo
- ERP systems
- Licenciatura
- Negocios

Quiero recibir la alerta de empleo más reciente para support coordinator en nuevo león

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Customer Service Representative

ONE CALL MX
Monterrey, N. L.

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$16,000 a $17,500 por mes

Beneficios

Vales de despensa
Estacionamiento para empleados
Programa de referidos
Estacionamiento de la empresa

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Bachillerato

Descripción completa del empleo

About us:

One Call is a leading healthcare solutions provider specializing in the coordination of care for injured workers within the Workers' Compensation industry. Through innovative technology, nationwide provider networks, and dedicated customer support, One Call helps ensure injured employees receive timely access to the medical services they need while supporting positive outcomes for clients, providers, and patients.

Position:
Care Coordinator (CSR)

Position Summary:

The Customer Service Agent serves as a key point of contact for injured workers, healthcare providers, adjusters, and internal stakeholders. This role is responsible for coordinating medical services, scheduling appointments, maintaining accurate case documentation, and ensuring a seamless customer experience throughout the care process.

The ideal candidate is customer-focused, detail-oriented, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and empathy.

Key Responsibilities:

Coordinate and schedule medical appointments and services for injured workers.
Communicate with healthcare providers, injured workers, adjusters, and other stakeholders to facilitate timely care.
Verify appointment availability and identify appropriate providers based on network requirements and client guidelines.
Maintain accurate and detailed documentation of all case activities in company systems.
Follow up on scheduled services to ensure completion and resolve any scheduling conflicts or issues.
Provide exceptional customer service through phone, email, and other communication channels.
Manage multiple cases simultaneously while meeting established productivity and quality standards.
Escalate complex or urgent situations to appropriate departments when necessary.
Ensure compliance with company policies, procedures, and regulatory requirements.
Support departmental goals and contribute to continuous process improvement initiatives.

Qualifications Required:

High school diploma or equivalent.
Advanced English communication skills (written and verbal).
Minimum of 1 year of experience in Customer Service, Call Center, Healthcare Coordination, Scheduling, or a related field.
Strong organizational and multitasking skills.
Proficiency with computer systems and Microsoft Office applications.
Ability to work effectively in a fast-paced environment.

Preferred:

Experience in healthcare, medical scheduling, workers' compensation, insurance, or case coordination.
Experience working with CRM or case management systems.
Bilingual English/Spanish skills are a plus.
Excellent customer service and communication skills.
Strong attention to detail and accuracy.
Problem-solving and critical-thinking abilities.
Ability to prioritize workload and manage time effectively.
Professionalism and empathy when interacting with customers.
Adaptability and willingness to learn new processes and systems.

Benefits:

Base salary $17,500.00 MXN
10% Food vouchers
Monday to Friday
Referral Bonus
Law benefits

Schedule:

The operation runs from 8:00 a.m. to 8:00 p.m., and your assigned schedule will fall within these hours (8 hr daily). Weekly working hours: 40.

Location:

Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, 64710 Monterrey, N.L.

Join One Call and help make a meaningful difference in the lives of injured workers by ensuring they receive the care they need when they need it.

Sueldo: $16,000.00 - $17,500.00 al mes

Beneficios:

Estacionamiento de la empresa
Programa de referidos
Vales de despensa

Lugar de trabajo: Empleo presencial

Postulación rápida

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support coordinator empleos en nuevo león

Customer Service Representative

Luxury Concession Manager, el Palacio de Hierro Monterrey, Mexico

Sales Support Coordinator

HRSS Coordinator

Remote Executive Assistant Associate - Operations & Project Management (LATAM)

Lead Quality Engineer

Associate Success Coordinator (Temporary – Maternity Leave Coverage)

Maintenance Coordinator

Machine Maintenance Coordinator

MEP Project Manager - Industrial Construction Projects, Monterrey

Logistics Coordinator (Network Management Center)

Operations Coordinator

Harnesses Manufacturing Engineer

Coordinador de Seguridad e Higiene

Logistics Coordinator - Night Shift

Site Access Coordinator

Human Resources Analyst

Environmental Manager, Environmental Assurance Protection (EAP)

Quoting & Spot Rate Coordinator (Global Quoting Desk)

First Sale for Export Administrator

Quiero recibir la alerta de empleo más reciente para support coordinator en nuevo león

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