8 publicaciones de empleo destacadas de service technician en ciudad de méxico (¡Están contratando!)

Implementation Engineer (Cisco/Omnichannel CX) -CONNECT
Sutherland —Ciudad de México, CDMX
- Administración de personal
- Informática
- Java
Senior Manager - IT Hotel Openings & Conversions
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- PMP
- Inglés
8d
Access Control Technician
PMX Santander Global Technology and Operations, S.L. Sociedad Unipersonal —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Servicio al cliente
PI Clinical Specialist (Sales) - Foránea
Merit Medical —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Word processing
- Licenciatura
Sales Development Representative
Ernest —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Inglés
- Experiencia en construcción
Postulación rápida
Asesor Comercial de Recuperaciones de Servicio
Otis —Benito Juárez, CDMX
- Tiempo completo
- Licenciatura
- Habilidades de comunicación
- Horarios flexibles
(Services) Senior Solution Architect
Backbase —Ciudad de México, CDMX
- Administración de personal
- DevOps
- Inglés
Postulación rápida
PI Sales Representative
Merit Medical Systems Inc. —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Word processing
- Licenciatura
- Seguro dental

Quiero recibir la alerta de empleo más reciente para service technician en ciudad de méxico

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Implementation Engineer (Cisco/Omnichannel CX) -CONNECT

Sutherland -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Administración de personal
Informática
Gestión de proveedores
Java
Licenciatura
JavaScript
Webex
Requisitos comerciales
Enrutadores Cisco

Descripción completa del empleo

Contract Type:

Permanent WAH

Location:

Mexico City - CDMX

Date Published:

03-25-2026

Job ID:

REF41260T

Company Description:

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Job Description:

Responsible for the design, implementation and support of Sutherland CISCO UCCE and CUCM platforms. Current platforms include Cisco ICM, CUBE, CISCO Call Studio, CVP, Omni-Channel solutions such as Cisco Routing, Inbound Voice, , Cisco Email, Cisco Chat, Cisco Social Media, CISCO SMS, Speech Analytics, Proactive Contact, CallBack, Outbound campaign Manager etc.

Strong Knowledge in CISCO UCCE , WEBEX Connect and Java

Responsible for working closely with the partnering groups within Sutherland to gather business requirements and ensure that our technical offering satisfies those requirements.

Partners with the Business and Service Delivery team to assist with new Program solutions.

Responsible for Engineering design documentation along with Runbooks for Operations.

Partners with development/integrations team for platform support when needed.

Develop monitoring solutions to provide proactive monitoring capabilities for the Infrastructure team and utilize these metrics to continue the evolution of the infrastructure.

Conduct testing and develop disaster recovery plans to detect faults, minimize malfunctions, and backup systems.

Provide highest level of technical consultancy to ensure problem resolution is achieved in the shortest possible timeframe

Manages vendors on escalated issues and projects specific to your area of influence.

Interacts directly with client related to issues, problems, or overall design.

Mentors Engineers and IT Solutions Technicians on infrastructure related to area of influence for proper transition to Operations team for platform support.

Willingness and ability to cross train others in the varying technologies related to area of influence.

Design and lead the implementation of Infrastructure architecture based on enterprise business requirements and IT Strategies.

Qualifications:

Our most successful candidates will have:

BS in Computer Science, Engineering or related field or 6 - 8 years progressive relevant experience required.
Expert knowledge of CISCO UCCE and CUCM Platform
Expert in creating CISCO eServices (Email, Chat, SMS or Social Media) routing strategies from scratch
At least 2 years of experience on Java Elements
5 years demonstrated experience delivering on multiple, simultaneous projects.
5 years’ experience with vendor management and performance to ensure compliance with commitments and budget.

Additional Information:

All your information will be kept confidential according to EEO guidelines.

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service technician empleos en ciudad de méxico

Implementation Engineer (Cisco/Omnichannel CX) -CONNECT

Senior Manager - IT Hotel Openings & Conversions

Access Control Technician

PI Clinical Specialist (Sales) - Foránea

Sales Development Representative

Asesor Comercial de Recuperaciones de Servicio

(Services) Senior Solution Architect

PI Sales Representative

Quiero recibir la alerta de empleo más reciente para service technician en ciudad de méxico

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