20 publicaciones de empleo destacadas de tech program & project management en loreto cdmx (¡Están contratando!)

Consumer Credits Business Operations Project Intern (Global Payment) - 2026 Start (BS/MS)
ByteDance —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Maestría
BANAMEX Apps Development Sr Manager
Citi —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Inglés
Supply Chain Program Manager, Global Procurement Organization
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
5d
TikTok Shop - Services Solutions Program Manager
TikTok —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
Category Management Project Intern (TikTok Shop - Mexico Operations) - 2026 Start (BS/MS)
TikTok —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
TikTok Shop - Logistics Service Excellence Program Manager
TikTok —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Inglés
A&R Manager (SoundOn) - TikTok Music (Mexico City)
TikTok —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Licenciatura
11d
Junior IT Infrastructure & AI Engineer
Hewlett Packard Enterprise —Ciudad de México, CDMX
- Tiempo completo
- Análisis de datos
- Inglés
- Java
1d
Payroll Analyst, HR Operations - LATAM
ByteDance —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Epic Healthy Planet / Population Health Analyst (Mexico & Costa Rica)
OneSeven Tech —Portales Sur, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Programa de referidos
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Unified Alternative Fulfillment Program Manager, Unified Alternative Fulfillment
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Senior Project Manager, Global Logistics Operations
FeverUp —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- ERP systems
Postulación rápida
Sustainability & Climate Product Marketing Specialist, Americas
MSCI —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Licenciatura
- Permiso de maternidad y paternidad
Deployment Strategist (Strategic Builder)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
Sr. Product Manager, Payments Mexico, Mexico Payments
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Apertura de nuevos negocios
Transition Service Agreement Manager
Cognizant —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Inglés
- SharePoint
TEMPORAL - Manager Digital & Technology Transformation Sales and Reservations Specialist, CALA
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Experiencia en ventas
Ancillary Specialist
Landing —Colonia Lomas de Chapultepec, CDMX
- $18,000 a $19,500 por mes
- Incluye fines de semana
- Administración de personal
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de la vista
Postulación rápida
1d
Revenue & Pricing Specialist
Flix —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Inglés
Postulación rápida
Field Marketing Manager - LATAM
ByteDance —Ciudad de México, CDMX
- Administración de personal
10d

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Consumer Credits Business Operations Project Intern (Global Payment) - 2026 Start (BS/MS)

ByteDance -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Microsoft Powerpoint
Microsoft Excel
Maestría
SQL
Creación de contenido
Licenciatura
Ingeniería industrial
UX
Atención al cliente
Servicios financieros
Negocios
Python

Descripción completa del empleo

Location
:

Mexico City

Team
:

Corporate Functions

Employment Type
:

Intern

Job Code
:

A199297

Responsibilities

About Global Payment
The Global Payment team of ByteDance provides payment and financial services solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok, CapCut and other apps.

About the Team
The Consumer Credits team in Mexico is responsible for building and scaling our Buy Now, Pay Later (BNPL) product in the LATAM market. We are approximately six months post-launch and are entering a critical phase of operational maturity, focused on optimizing the end-to-end customer experience across product, collections, and customer support.

About the Role
We are looking for a Business Operations Intern to join our Consumer Credits team in Mexico City. This role will focus on conducting a comprehensive, business-side operational review of our BNPL process. The intern will help run an end-to-end audit of the full customer journey — identifying friction points, process gaps, and improvement opportunities across product, operations, collections, and customer support.

This is a high-impact role with direct visibility into how our product performs in the real world. From an initial review of our operations process, we already identified several material issues and improvement opportunities. A deeper and more structured review will uncover a broader set of actions to improve both product performance and operational effectiveness.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities

End-to-End Customer Journey Audit: Conduct a structured review of the full BNPL customer lifecycle, from onboarding and purchase to repayment, collections, and support interactions
Product Friction Analysis: Identify and document pain points in the product experience, including payment UX, reminders, notifications, and self-service flows
Collections & CS Process Review: Analyze agent scripts, escalation paths, call quality, and BPO / CS operating procedures to identify gaps and areas for improvement
Cross-functional Improvement Mapping: Synthesize findings into a detailed and actionable improvement map, clearly identifying where interventions are needed across product, operations, collections, and customer support
Stakeholder Collaboration: Work closely with product, operations, collections, and CS teams to validate findings, gather context, and support the implementation of improvement recommendations
Data-Driven Analysis: Leverage call recordings, operational data, customer feedback, and process documentation to support evidence-based recommendations.

Qualifications

Minimum Qualifications

Currently enrolled in a Bachelor's or Master's degree program in Business Administration, Industrial Engineering, Finance, Economics, or a related field
Strong analytical and structured thinking skills, with the ability to break down complex processes into clear, actionable components
Detail-oriented mindset, capable of identifying patterns and issues across large sets of qualitative and quantitative information
Comfortable working with operational processes, user journeys, and process documentation
Proficient in Excel / Google Sheets and presentation tools (PowerPoint / Google Slides)
Strong written and verbal communication skills.
Ability to work independently and manage multiple workstreams in a fast-paced environment

Preferred Qualifications

Prior internship or project experience in operations, consulting, process improvement, or customer experience roles
Familiarity with fintech, payments, lending, or BNPL business models
Experience with user journey mapping, service design, or operational auditing methodologies
Exposure to BPO operations, collections processes, or customer support environments
Experience with data analysis tools beyond Excel (e.g., SQL, Python, or BI tools)
Knowledge of the Mexican financial services or consumer credit landscape

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

https://tinyurl.com/RA-request

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tech program & project management empleos en loreto cdmx

Consumer Credits Business Operations Project Intern (Global Payment) - 2026 Start (BS/MS)

BANAMEX Apps Development Sr Manager

Supply Chain Program Manager, Global Procurement Organization

TikTok Shop - Services Solutions Program Manager

Category Management Project Intern (TikTok Shop - Mexico Operations) - 2026 Start (BS/MS)

TikTok Shop - Logistics Service Excellence Program Manager

A&R Manager (SoundOn) - TikTok Music (Mexico City)

Junior IT Infrastructure & AI Engineer

Payroll Analyst, HR Operations - LATAM

Epic Healthy Planet / Population Health Analyst (Mexico & Costa Rica)

Unified Alternative Fulfillment Program Manager, Unified Alternative Fulfillment

Senior Project Manager, Global Logistics Operations

Sustainability & Climate Product Marketing Specialist, Americas

Deployment Strategist (Strategic Builder)

Sr. Product Manager, Payments Mexico, Mexico Payments

Transition Service Agreement Manager

TEMPORAL - Manager Digital & Technology Transformation Sales and Reservations Specialist, CALA

Ancillary Specialist

Revenue & Pricing Specialist

Field Marketing Manager - LATAM

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