20 publicaciones de empleo destacadas de care representative en ciudad de méxico, dif (¡Están contratando!)

Bilingual Senior Supply Chain & Customer Care Manager, Americas Region
Mozarc Medical —Ciudad de México, CDMX
- Bilingüe
- Microsoft Word
- Microsoft Excel
- Seguro de la vista
Postulación rápida
Sales Representative
ExxonMobil —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
3d
Customer Experiencie Consultant
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
- Permiso de maternidad y paternidad
People Shared Services Representative, II
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- SharePoint
Asesor Clínico y de Educación - Guadalajara
Convatec —Nápoles, CDMX
- Tiempo completo
- Experiencia en ventas
- Capacitación
- Gestión de venta al por menor
Area Manager, SSD
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Inside Sales Representative - CVP
Palo Alto Networks —Ciudad de México, CDMX
- CRM software
- Administración de personal
- Experiencia en ventas
Order Experience Representative, Support II
Zebra Technologies —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Development Representative - Fluent in English (Mexico Remote)
Turnitin, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
10d
Senior Content Creator
OLIVER Agency - Mexico —Ciudad de México, CDMX
- Inglés
Postulación rápida
Technical Support Representative, Tier 2 (Mexico Remote)
Turnitin, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Informática
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Cold Calling Sales Representative
Smart Pro Connect —Juárez, CDMX
- $18,500 por mes
- Tiempo completo
- Bilingüe
- CRM software
- Experiencia en ventas
Postulación rápida
Technical Support Representative, Tier 1 (Mexico Remote)
Turnitin, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Postulación rápida
Sales Development Representative (Portuguese Speaking)
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Experiencia en ventas
- Hospital
- Salesforce
- Seguro de vida
Postulación rápida
Area Manager, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Sales Support Representative
Rockwell Automation —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- ERP systems
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Sales Principal Specialist
Amadeus IT Group —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
Content Creator (Mid-level)
OLIVER Agency - Mexico —Ciudad de México, CDMX
- Inglés
Postulación rápida
Ciudad de México | Air Export - Customer Service Representative
Expeditors —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Servicio al cliente
- Plan de adquisición de acciones empresariales
- Seguro de vida
Postulación rápida
Regulatory Affairs Manager (CDMX)
Amgen —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Mejora continua
4d

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Bilingual Senior Supply Chain & Customer Care Manager, Americas Region

Mozarc Medical -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Beneficios

Seguro de la vista

Cualificaciones

Bilingüe
Microsoft Word
Six Sigma Black Belt
Microsoft Excel
Microsoft Access
Administración de personal
Plurilingüe
Servicio al cliente
Cadena de suministro
ERP systems
Inglés
Microsoft Office
Maestría
Licenciatura
Planeación de producción
SAP ERP
Liderazgo
Habilidades de comunicación

Descripción completa del empleo

About Mozarc Medical

At Mozarc Medical, our vision is to reimagine the future of holistic kidney health technology. Established in 2023 out of equal investments from DaVita, a leading provider of kidney care services, and Medtronic, one of the world’s largest medical device companies, Mozarc Medical offers an exciting and unique start-up experience backed by the support of two long-time industry and market leaders.

Driven by our mission and values, we put our patients at the center of all we do. Our employees play a key role in developing technology solutions that enrich patients’ lives and create meaningful progress in the treatment of kidney disease. Find your purpose and passion at Mozarc Medical.

Position Title:
Senior Supply Chain & Customer Care Manager, Americas Region

Bilingual (English/Spanish) required
Hybrid role with ability to be in office 2-3 times per week.
Location: Cuautitlán Izcalli, part of Mexico city metro
This role is ideal for a leader with strong customer care and order management experience within a supply chain organization, who enjoys balancing team leadership with hands-on operational execution. Reports to the Senior Director of Global Supply Chain with dotted line reporting to the Americas VP of Sales.

A Day in the Life

The Sr. Supply Chain & Customer Care Manager will be responsible for supply chain and logistics functions including:

Customer Care
Material procurement
Production planning
Inventory control
Logistics and distribution

They must ensure the best customer experience to external and internal customers while operating within company guidelines and ensuring that the needs of all customers are met in a timely, comprehensive manner. These duties include:

Managing and optimizing the end-to-end order-to-cash process, including order entry, order status communication, issue resolution, and invoicing, ensuring a seamless customer experience
Leading the transactional customer care and order management operations, including order entry, order status communication issue resolution, and invoicing.
Creating integrated processes across internal functions (e.g., operations, purchasing and logistics) and outside customers and suppliers
Planning and analyzing activities related to inventory, production planning, and logistics to support service and cost objectives
Developing, implementing, and maintaining policies, procedures, and material control systems to improve service levels, responsiveness, and operational efficiency
Leading and developing a team, with a focus on performance, accountability and engagement

Must Have

Proven experience leading customer care, order management, or order-to-cash functions in a hands-on, customer-facing supply chain environment
Strong ownership of service delivery and customer service experience
Experience with several aspects of supply chain (logistics, planning, material management) with Customer Care Experience a MUST
Excellent communication skills and ability to interact with executive leadership
English and Spanish fluency
Ability to travel to and from the US and Latin Americas Countries
Extensive ERP Experience (SAP preferred)
A bachelor’s degree with 7+ years of relevant experience, including 5+ years of managerial experience

Nice to Have

Master's or an advanced degree
Experience in Medical Device Industry
Experience with EDI and SAP S4
Lean, Six Sigma green or black belt certification
Able to prioritize in a constantly changing environment
Demonstrated ability to work effectively with cross-functional partners.
Strong analytical and organizational skills
Proficient in Microsoft Office applications (Excel, Access, Word).

Why Work with Us?

Working here is highly rewarding – we have the privilege of helping kidney patients experience greater freedom, improved outcomes and a renewed passion for life.

It’s essential our team members feel valued, supported and empowered too. That’s why we provide a comprehensive total rewards package and opportunities to grow, develop and give back to the communities where we live and work – helping you reach your potential and enjoy a career full of life-changing possibilities.

Physical Job Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Is this is the position you were waiting for? Apply here!

Postulación rápida

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