20 publicaciones de empleo destacadas de technical recruiter en morelos cdmx (¡Están contratando!)

Customer Support Executive - REMOTE
Manatal Co LTD —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- Inglés
Postulación rápida
Talent Acquisition Analyst
World Business Lenders, LLC —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Internal Senior Sourcing Specialist (LatAm)
Hire Overseas —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Bilingüe
- Inglés
- Reclutamiento
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Account Manager, GR Enterprise
Uber —Miguel Hidalgo, CDMX
- Tiempo completo
- Administración de personal
- SQL
- Licenciatura
Global Specialized Domain Expert Recruiter (Contractor)
Labelbox —Ciudad de México, CDMX
- Home Office (Desde casa)
- Reclutamiento
Resolution Manager - WW Support
Nutanix —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Sin título de educación superior
L2 Support Specialist
NTT Ltd —Ciudad de México, CDMX
- Mantenimiento
- Java
- SQL
Customer Experience - CX Connectivity
General Motors —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Inglés
- Experiencia en bases de datos
IT Coordinator
Univar Solutions Mexico —Ciudad de México, CDMX
- Administración de personal
- SharePoint
Talent Acquisition Specialist
Tiger Analytics —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Reclutamiento
Postulación rápida
Program Manager Mining (100% remote)
Tether Operations Limited —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- PMP
- Inglés
Blockchain Investigator and Law Enforcement Liaison
Tether Operations Limited —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Maestría
- Licenciatura
Jr. Talent Acquisition Specialist
Segula Technologies —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postulación rápida
7d
Application Engineer II, Mexico City (MX)
Swiss Re —Ciudad de México, CDMX
- Azure
- JavaScript
Customer Experience Technical Team Lead
Deliverect —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- Mejora continua
- Liderazgo
Postulación rápida
Success Architect - MuleSoft (Portuguese Speaking)
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- DevOps
Web Development Quality Assurance (QA) Specialist
Growmodo GmbH —Ciudad de México, CDMX
- $800 a $1,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- JavaScript
Postulación rápida
Support Operations Specialist II
OneImaging —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Access
- Administración de personal
- Bachillerato
4d
Data Engineer/Data Analyst | Trailhead Content Activation and Business Outcomes
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Salesforce
- Inglés
- Permiso de maternidad y paternidad
Tech Phone Support Specialist - Mexico City, MX
Entrust —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- SQL
14d

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Customer Support Executive - REMOTE

Manatal Co LTD -
Ciudad de México, CDMX

Postulación rápida

Información del empleo

Cualificaciones

Jira
Ventas SaaS
Administración de personal
Informática
XML
Plurilingüe
Inglés
Usabilidad
ServiceNow
Atención al cliente
Liderazgo
Tecnologías de la información

Descripción completa del empleo

Manatal is an HRTech software service (B2B SaaS) company headquartered in Bangkok, Thailand. Manatal is one of the fastest-growing start-ups in the region and is backed by Surge and Sequoia Capital.

Manatal has a global presence and is trusted by thousands of businesses in over 135 countries. Our goal is to transform the entire hiring process by making it simple, efficient, and enjoyable for recruiters, hiring managers, and candidates alike.
Our mission is to offer the best-in-class AI-powered technologies to empower small, medium, and large businesses in their staffing & recruitment transformation.

Customer Support Executive (Spanish & English) - 2:00 PM – 10:00 PM (CST, UTC-6)

You will be a key member of the Manatal sales team and a point of contact between Manatal and our existing clients. You will be responsible for delivering quality service support and helping our users find success through the use of our platform. On top of that, you will be working closely with our Sales, Product, and Engineering team to deliver a level of support that best fits our clients.

You will be a part of a team that strives for the highest customer happiness and helps our customers transform the way they recruit.

For candidates in Latin America, this equals:

São Paulo — 5:00 PM

1:00 AM
10:00 PM
1:00 AM
11:00 PM
11:00 PM
12:00 AM
10:00 PM
12:00 AM

Responsibilities

Respond to customer inquiries via chat, email, and phone in a timely and professional manner.
Owning customer issues and requests from initial report to resolution, collaborating cross-functionally to address each request, and communicating with customers regularly regarding incidents or requests status.
Work closely with product or engineering teams to escalate and resolve issues, providing detailed feedback and insights.
Provide clear and concise updates to customers regarding the status of their issues, ensuring they are kept informed throughout the resolution process.
Log and track all support requests in the CRM and ticketing system, ensuring accurate and detailed documentation of issues and resolutions.
Act as a liaison between customers and product teams to provide feedback on product features, usability, and potential areas for improvement.
Provide after-hours and on-call support as needed through live chat or impromptu live support requests.
Handling customers with a consummately professional attitude.
Other tasks assigned by the CEO and Management

Required Skills and Experience

2+ years of related Customer Support experience.
Spanish and English Speaking - Must
Excellent written and verbal English communication skills, with the ability to explain technical issues to both technical and non-technical audiences.
Understanding of common operating systems (Windows, MacOS) and Software applications
Basic troubleshooting knowledge about issues related to bugs, web applications, databases, APIs, simple scripts, XML feeds and others is preferred.
Familiarity with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar.
Able and comfortable working in the time allocation.
Proven leadership skills in both independent and team environments.
High energy levels, a high degree of integrity, self-motivation, positive attitude, proactive approach to work, and confidence.
Demonstrated success in a B2B sales environment.
A degree in Computer Science, Information Technology, or a related field is a plus. Relevant certifications (e.g., ITIL, AWS, etc.) are also a plus.

Working with Manatal

This role is based at our Bangkok office in the heart of the city center
As a team of diverse cultures and nationalities, English language proficiency is required
We enjoy collaborating in person and the team is working on-site

Why you'll enjoy working with Manatal

Well-funded start-up backed by Surge & Sequoia
Be part of one of the fastest-growing B2B SaaS start-ups in the region
You will be collaborating with talented individuals in the industry
Join a lively and highly international team
Indulge in a challenging and innovative working culture
Attractive medical healthcare plan
Personal development allowance
2 weeks of work from anywhere per year
Regular fun team-building activities
Company trip

Apply on our Careers Page

If you are a fit for this role and are excited to join Manatal, please follow this link to apply: https://www.careers-page.com/manatal/job/L6R95RR5

Get to know more about us and our product: www.manatal.com
Watch Manatal's product demo: https://manatal.wistia.com/medias/vobnq7lvm1

Manatal Hiring

At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.

We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.

Postulación rápida

Refina tu búsqueda

technical recruiter empleos en morelos cdmx

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Internal Senior Sourcing Specialist (LatAm)

Account Manager, GR Enterprise

Global Specialized Domain Expert Recruiter (Contractor)

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Customer Experience - CX Connectivity

IT Coordinator

Talent Acquisition Specialist

Program Manager Mining (100% remote)

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Jr. Talent Acquisition Specialist

Application Engineer II, Mexico City (MX)

Customer Experience Technical Team Lead

Success Architect - MuleSoft (Portuguese Speaking)

Web Development Quality Assurance (QA) Specialist

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Tech Phone Support Specialist - Mexico City, MX

Quiero recibir la alerta de empleo más reciente para technical recruiter en morelos cdmx

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