20 publicaciones de empleo destacadas de architect cap, cloud automation en tlaquepaque jal. (¡Están contratando!)

Technical Support Agent
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
CyberSecurity Engineer | USM Anywhere
Avertium —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- SQL
Postulación rápida
Software Development Senior Analyst
NTT Ltd —Guadalajara, Jal.
- Oracle
- Inglés
- SQL
6h
Lead Cloud Identity Engineer
Koch —Zapopan, Jal.
- Azure
- Python
Sr Backend Developer (Hybrid Guadalajara)
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Java
- SQL
- JavaScript
Staff Consulting Architect - Cloud Native (NKP)
Nutanix —Guadalajara, Jal.
- Tiempo completo
- Azure
- Informática
- Inglés
Senior Technical Lead
HCLTech —Guadalajara, Jal.
- Salesforce
- HTML
2h
Senior Angular Developer - Hybrid in CDMX
Capgemini Sogeti —Guadalajara, Jal.
- DevOps
- Inglés
- Java
Site Reliability Engineer II
Mastercard —Tlaquepaque, Jal.
- Tiempo completo
- Azure
- Administración de personal
- DevOps
DevOps Engineer
Emergys —Guadalajara, Jal.
- Administración de personal
- DevOps
- Preparación de alimentos
Site Reliability Engineering (SRE) Lead - 2770
Xideral —Guadalajara, Jal.
- Home Office (Desde casa)
- Azure
- Administración de personal
- Experiencia en ventas
- Seguro de vida
Postulación rápida
Senior Quality Engineer, AI and Automation
C3 AI —Guadalajara, Jal.
- Azure
- Informática
- Java
Python (Linear Programming) Engineer - Remote in México
Capgemini —Guadalajara, Jal.
- Home Office (Desde casa)
- Azure
- Inglés
- SQL
Commodity Analyst Indirect
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
- Seguro de vida
2d
Repair HP on HP Operations
HP —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- PMP
- Salesforce
13d
Digital Transformation MarTech Manager
Top Capita —Tlaquepaque, Jal.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Mercadotecnia
- ERP systems
- Seguro de vida
Postulación rápida
Cloud Migration Engineer
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Informática
- Java
- Maestría
Sr Fullstack Engineer (LATAM Remote)
UP.Labs —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en bases de datos
- SQL
- Python
Senior SQL Server Production DBA - Mty, GDL or CDMX
Globant —Guadalajara, Jal.
- Azure
- Informática
- Mantenimiento
Solution Assessment Technical Consultant
Inviso —Guadalajara, Jal.
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Azure
- Oracle
- Seguro de vida
- Programa de referidos
Postulación rápida

Quiero recibir la alerta de empleo más reciente para architect cap, cloud automation en tlaquepaque jal.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

architect cap, cloud automation jobs near tlaquepaque jal.

Empleos de Python Developer en Guadalajara, JAL.

Empleos de Site Reliability Engineer en Guadalajara, JAL.

Empleos de Cloud Engineer en Zapopan, JAL.

Empleos de Senior Quality Engineer en Guadalajara, JAL.

Empleos de Full Stack Developer en Guadalajara, JAL.

Empleos de Support Technician en Desde Casa

Empleos de Test Technician en Guadalajara, JAL.

Empleos de Senior Operations Manager en Ciudad De México

Empleos de Vue Js Developer en Guadalajara, JAL.

Empleos de Transformation Manager en Ciudad De México

Empleos de Transformation Manager en City, HGO.

Empleos de Project Manager Telecomunicaciones en Ciudad De México

Empleos de It Manager en Monterrey, N. L.

Empleos de Quality Manager en Monterrey, N. L.

Empleos de Python Developer en Polanco Iv Sección, CDMX

Empleos de Python Developer en Ciudad De México

Empleos de Cloud Engineer en Desde Casa

Empleos de Information Technologies Consultant Home en Edo. De México

Empleos de Cloud Engineer en Puebla, PUE.

Empleos de Consultor A Cloud en Benito Juárez, CDMX

Technical Support Agent

NTT Ltd -
Guadalajara, Jal.

Postúlate ahora

Información del empleo

Cualificaciones

Bilingüe
Servicio al cliente
Centro de llamadas
Inglés
Bachillerato
Mecanografía
Requisitos comerciales

Descripción completa del empleo

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

Job Posting Details:
Internal Job Description: Click Edit and paste the following:
We are seeking a Patient Portal and Technical Support Service Desk Associate to join our healthcare team. This role involves providing comprehensive support for patient portal applications and technical assistance to users. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a deep understanding of healthcare applications and technical support processes.

All candidates are required to be shift flexible.  Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, technical and clinical service desk, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services.

Job Responsibilities Include:
This position will be a part of our Patient Portal and Technical Support Service Desk, as an agent primarily handling inbound patient and user calls. This is a call center environment in which we support our customers 24x7x365. Agents will engage in on-going training and development to prepare them for next-level support and promotional advancement.

All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
Respond to incoming Patient Portal and Technical Support Service Desk calls. Contacts may include, but are not limited to workflow issues, application errors, access, and functionality. Most incoming contacts are resolvable at first level support.
Provide professional and high-quality customer service to patients and users through adherence to scripts, workflows and in compliance with corporate policies and procedures.
Provide front-line technical support for all patients and users. The helpdesk is here to serve and support our customers when they need it to ensure our healthcare operations run smoothly. The position will serve as the first point of contact for patients and users needing login and technical assistance.
Escalate complex technical and application issues to the appropriate teams when necessary.
Identify and suggest possible improvements to patient experience and deliver exceptional customer service to all callers.
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Have a working cell phone for manager communication and Two-Factor Authentication

 

Basic Qualifications:

Bilingual (speaking writing)
1 to 3 years of customer service, preferably in a contact center environment or medical environment.
1 to 3 years of experience analyzing and solving customer problems.
Ability to communicate technical information clearly to non-technical users.
Strong organizational skills and attention to detail.
High school diploma or equivalent required

 

Preferred Skills:

Experience in a call center environment
Demonstrate a service philosophy in all interactions
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Demonstrate the ability to actively listen to callers, analyze their needs, and determine the appropriate action based on the customer's requirements.
Exceptional ability to work optimally in a fast-paced environment

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

#LI-LATAM

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email [email protected] for assistance.

Postúlate ahora

Refina tu búsqueda

architect cap, cloud automation empleos en tlaquepaque jal.

Technical Support Agent

CyberSecurity Engineer | USM Anywhere

Software Development Senior Analyst

Lead Cloud Identity Engineer

Sr Backend Developer (Hybrid Guadalajara)

Staff Consulting Architect - Cloud Native (NKP)

Senior Technical Lead

Senior Angular Developer - Hybrid in CDMX

Site Reliability Engineer II

DevOps Engineer

Site Reliability Engineering (SRE) Lead - 2770

Senior Quality Engineer, AI and Automation

Python (Linear Programming) Engineer - Remote in México

Commodity Analyst Indirect

Repair HP on HP Operations

Digital Transformation MarTech Manager

Cloud Migration Engineer

Sr Fullstack Engineer (LATAM Remote)

Senior SQL Server Production DBA - Mty, GDL or CDMX

Solution Assessment Technical Consultant

Quiero recibir la alerta de empleo más reciente para architect cap, cloud automation en tlaquepaque jal.

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado