20 publicaciones de empleo destacadas de customer service associate en zapopan, jal (¡Están contratando!)

General L1 support
NTT Ltd —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Servicio al cliente
- Inglés
Learning & Development Specialist
TTI Latin America —Guadalajara, Jal.
- Trabajo híbrido
- Microsoft Powerpoint
- Bilingüe
- Microsoft Excel
- Seguro de vida
Analyst - Transportation
Wesco —Guadalajara, Jal.
- Tiempo completo
- Microsoft Office
- Bachillerato
- Habilidades de organización
2d
Collections / Accounts Receivable Associate ll
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Inglés
- Bachillerato
- Seguro dental
- Seguro de la vista
Global Operations Specialist
Flexport —Guadalajara, Jal.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
Director - Rooms - D
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Licenciatura
Internal Sales Associate (ISA)
Astute Electronics Inc —Guadalajara, Jal.
- Microsoft Excel
- Administración de personal
- Servicio al cliente
Postulación rápida
Delivery Area Manager, Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Order Management Specialist Mexico
RealTruck —Guadalajara, Jal.
- Microsoft Powerpoint
- Bilingüe
- Microsoft Word
Postulación rápida
Almacenista - Warehouse Associate
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Bachillerato
- Experiencia en almacén
- Liderazgo
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
6d
International Operations Supervisor
AIT Worldwide Logistics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Office
- Capacitación
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Pricing Specialist
OMRON —Guadalajara, Jal.
- Microsoft Excel
- Experiencia en ventas
- Salesforce
Postulación rápida
Shift Manager, AMZL Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Inventory Control Associate
Avnet —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Bachillerato
- Experiencia en almacén
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Chef - Head
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Process Developer - Collections Analyst
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Process Developer -Collections Analyst
EDM S de RL de CV —Zapopan, Jal.
- Administración de personal
- Inglés
- Maestría
Postulación rápida
Network End User Specialist
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Microsoft Access
- Azure
- Microsoft Outlook
Ejecutivo(a) de Ventas
Marriott International, Inc —Guadalajara, Jal.
- Correo electrónico
- Experiencia en ventas
- Bachillerato
12d
Assistant Store Manager, Guadalajara - Mexico
Fendi —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Licenciatura
- Sin título de educación superior
12d

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General L1 support

NTT Ltd -
Guadalajara, Jal.

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Información del empleo

Cualificaciones

Bilingüe
Servicio al cliente
Centro de llamadas
Inglés
Bachillerato
Mecanografía
Requisitos comerciales

Descripción completa del empleo

Req ID: 361563

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are seeking a Patient Portal and Technical Support Service Desk Associate to join our healthcare team. This role involves providing comprehensive support for patient portal applications and technical assistance to users. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a deep understanding of healthcare applications and technical support processes.All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, technical and clinical service desk, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services.

Job Responsibilities Include: This position will be a part of our Patient Portal and Technical Support Service Desk, as an agent primarily handling inbound patient and user calls. This is a call center environment in which we support our customers 24x7x365. Agents will engage in on-going training and development to prepare them for next-level support and promotional advancement.All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift. Respond to incoming Patient Portal and Technical Support Service Desk calls. Contacts may include, but are not limited to workflow issues, application errors, access, and functionality. Most incoming contacts are resolvable at first level support.Provide professional and high-quality customer service to patients and users through adherence to scripts, workflows and in compliance with corporate policies and procedures.Provide front-line technical support for all patients and users. The helpdesk is here to serve and support our customers when they need it to ensure our healthcare operations run smoothly. The position will serve as the first point of contact for patients and users needing login and technical assistance.Escalate complex technical and application issues to the appropriate teams when necessary.Identify and suggest possible improvements to patient experience and deliver exceptional customer service to all callers.Read text on computer screens for the duration of the shiftRemain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaksEnsure a quiet, private workspace with high speed, wired internetHave a working cell phone for manager communication and Two-Factor Authentication 

Basic Qualifications: Bilingual (speaking writing)1 to 3 years of customer service, preferably in a contact center environment or medical environment.1 to 3 years of experience analyzing and solving customer problems.Ability to communicate technical information clearly to non-technical users.Strong organizational skills and attention to detail.High school diploma or equivalent required 

Preferred Skills: Experience in a call center environmentDemonstrate a service philosophy in all interactionsEffective communication and interpersonal skillsProficient typing and English language skills (both verbally and in writing)Demonstrate the ability to actively listen to callers, analyze their needs, and determine the appropriate action based on the customer's requirements.Exceptional ability to work optimally in a fast-paced environment

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

 

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

 

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email [email protected] for assistance.

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customer service associate empleos en zapopan, jal

General L1 support

Learning & Development Specialist

Analyst - Transportation

Collections / Accounts Receivable Associate ll

Global Operations Specialist

Director - Rooms - D

Internal Sales Associate (ISA)

Delivery Area Manager, Last Mile Operations

Order Management Specialist Mexico

Almacenista - Warehouse Associate

International Operations Supervisor

Pricing Specialist

Shift Manager, AMZL Operations

Inventory Control Associate

Chef - Head

Process Developer - Collections Analyst

Process Developer -Collections Analyst

Network End User Specialist

Ejecutivo(a) de Ventas

Assistant Store Manager, Guadalajara - Mexico

Quiero recibir la alerta de empleo más reciente para customer service associate en zapopan, jal

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