20 publicaciones de empleo destacadas de client advocate en ciudad de méxico, dif (¡Están contratando!)

Customer Success Manager | Mid Enterprise
Uber —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Inglés
Engineering Manager- Commercial Integration
Sync Talent —Ciudad de México, CDMX
- $80,000 a $110,000 por mes
- Incluye fines de semana
- AutoCAD
- Inglés
- Maestría
Postulación rápida
3d
Software Engineer, Mobile on Multiplatform Server Driven UI
Google —Ciudad de México, CDMX
- Doctorado
- Informática
- Inglés
Indirect Channel Developer
Siemens —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Experiencia en ventas
- Salesforce
- Licenciatura
Head of Product Design
Olly Olly —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Investigación
- HVAC
- Liderazgo
Postulación rápida
Senior Customer Success Executive
Infobip Ltd —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Licenciatura
- Presencial
Consumption Account Senior Manager
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- Python
Senior Director, Product Management - Commercial Excellence
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
- Programa de bienestar
- Seguro dental
Postulación rápida
Software Engineer, Multiplatform Server Driven UI
Google —Ciudad de México, CDMX
- Doctorado
- Informática
- Inglés
Mobile Software Engineer, Multiplatform, Early Careers
Google —Ciudad de México, CDMX
- Inglés
- Java
- C++
Senior Manager, Sales
EVO Payments Mexico, S. de R.L. de C.V. —Cuajimalpa, CDMX
- Salesforce
- Licenciatura
Postulación rápida
Associate Systems Engineer
Palo Alto Networks —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Licenciatura
Customer Success Manager
Shiji Group —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Inglés
- Disponible para viajar
Postulación rápida
Head of Performance, Products, Solutions and Data
Google —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
11d
Sales Account Manager Ads, Amazon Advertising Mexico
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Mercadotecnia
- Maestría
Customer Success Associate - Mexico City (Hybrid)
Clara —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Software Development Engineer III
Palmetto Solar —Ciudad de México, CDMX
- Azure
- JavaScript
- Desarrollo de software
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Sales Account Manager, Amazon Ads Mexico, Amazon Ads Mexico, Amazon Ads International Expansion MX
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Experiencia en ventas
- Mercadotecnia
- Salesforce
4d
User Experience Designer, Agentic Software Development Life Cycle (English)
Google —Ciudad de México, CDMX
- Administración de personal
- Inglés
- Licenciatura
2d
Engagement Manager
Bishop Fox —Ciudad de México, CDMX
- Home Office (Desde casa)
- Microsoft Excel
- Administración de personal
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para client advocate en ciudad de méxico, dif

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Customer Success Manager | Mid Enterprise

Uber -
Ciudad de México, CDMX

Postúlate ahora

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Mercadotecnia
Inglés
SQL
Licenciatura
Negocios
Negociación

Descripción completa del empleo

About the Role

As a Customer Success Manager (CSM), you will drive customer success by overseeing the operational health of existing restaurant accounts and identifying opportunities to expand and grow partnerships.

You will work closely with both internal and external stakeholders-including Account Managers and restaurant partners-to understand their goals, support their success, and maximize the value they gain from our solutions. This role is central to building long-term relationships and ensuring customers achieve meaningful business outcomes.

What You'll Do

Operational Performance & Growth; Monitor and follow up on action plans to improve operational metrics. Identify and unlock growth opportunities across both commercial strategy and merchant operations.
Customer Support & Advocacy; Proactively identify potential challenges and work cross-functionally to resolve them. Serve as a trusted advocate for customers, sharing structured feedback on product launches and operational improvements with relevant internal teams.
Reporting & Insights; Provide regular updates on customer health and performance. Translate data and customer feedback into actionable recommendations that support product and process enhancements.
Relationship Management; Build and maintain strong relationships with key customer stakeholders. Partner closely with Account Managers to support operational, integration, and account initiatives-taking ownership of project follow-up and execution.
Product Adoption & Value Creation; Understand each customer's business objectives and recommend tailored product solutions backed by data insights to help them achieve measurable results.
Retention & Expansion; Assess adoption gaps and monitor overall operational health to drive long-term retention and identify expansion opportunities.
Location Growth; Identify onboarding opportunities and collaborate with merchants to activate all eligible service locations.

Basic Qualifications

At least 3 years of relevant commercial and operational experience
Bachelor's degree in Business Administration, Marketing, International Business, Industrial Engineering, or a related field
Strong stakeholder management and negotiation skills, with experience collaborating toward shared goals
Excellent written and verbal communication skills
Growth-oriented mindset, with the ability to analyze business levers and test opportunities through structured experimentation
Comfortable taking initiative in a fast-paced, evolving environment, with a flexible and solutions-oriented approach
Professional proficiency in English

Preferred Qualifications

Relationship Building & Client Management; Ability to build trust, deeply understand client needs, and maintain long-term partnerships while proactively identifying opportunities and mitigating risks.
Strategic & Analytical Thinking; Experience interpreting data, identifying trends, and translating insights into clear recommendations that drive business outcomes.
Cross-Functional Collaboration; Clear and persuasive communicator who works effectively with Sales, Product, Marketing, and Operations teams to deliver customer impact.
SQL experience is a nice plus!

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Refina tu búsqueda

client advocate empleos en ciudad de méxico, dif

Customer Success Manager | Mid Enterprise

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Senior Director, Product Management - Commercial Excellence

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Sales Account Manager Ads, Amazon Advertising Mexico

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Quiero recibir la alerta de empleo más reciente para client advocate en ciudad de méxico, dif

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