20 publicaciones de empleo destacadas de training specialist en apodaca, nle (¡Están contratando!)

Support Specialist II
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Azure
- Administración de personal
Training & Development Coordinator
Gentherm —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
EHS Analyst
Terex Corporation —Monterrey, N. L.
- Tiempo completo
- Plan de adquisición de acciones empresariales
EHS Specialist
Allied Machinery Mexico S. de R.L. de C.V. —Marín, N. L.
- $25,000 a $35,000 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
Environmental Manager, Environmental Assurance Protection (EAP)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. - D44 —Apodaca, N. L.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
2d
Specialist, Stadium Crowd Management - Match Day Only
FWC2026 —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
BUSINESS CONSULTANT MONTERREY
managementsolutions —Monterrey, N. L.
Payroll Specialist NAM
Danfoss —Apodaca, N. L.
- Tiempo completo
- Inglés
HR Connection Specialist
GM Financial —Monterrey, N. L.
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
2d
Business Finance Specialist
Schneider Electric —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Inglés
- Reclutamiento
Sr. Professional SAP PP WM Specialist
DMTC Technology Services, S. de. R.L. de C.V. —Guadalupe, N. L.
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
8d
Sr Logistics Specialist - 2nd Shift
PROTRANS INTERNATIONAL LLC —Monterrey, N. L.
- Tiempo completo
- Servicio al cliente
- Inglés
- Bachillerato
Postulación rápida
Specialist, Stadium Pitch & Competition Security - Match Day Only
FIFA —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Plant Human Resources Specialist II
Crown Holdings —México, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
5d
Product Specialist
Franklin Electric —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Microsoft Powerpoint
- Administración de personal
- Bachillerato
Postulación rápida
Cash Application Specialist
Epicor —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- ERP systems
- Inglés
5d
Specialist, Stadium PSA/VSA - Match Day Only
FIFA —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Sr Environmental Coordinator, Environmental Assurance Protection (EAP)
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Inglés
- Microsoft Office
4d
Senior Production Engineering Specialist
ABB —Juárez, N. L.
- Tiempo completo
- Inglés
- Licenciatura
- Experiencia en manufactura
Royalty Operations Specialist
Epicor —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- ERP systems
13d

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Support Specialist II

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Bilingüe
Azure
Administración de personal
Plurilingüe
Servicio al cliente
Inglés
ServiceNow

Descripción completa del empleo

Location: Monterrey, MX Office (Onsite)

The Support Specialist II is a mid-level technical support professional responsible for resolving complex customer and internal issues, owning escalations, and improving support processes. This role requires strong troubleshooting skills, solid product/technology knowledge, and excellent customer communication. The Support Specialist II mentors junior team members, drives root-cause analysis, and helps maintain knowledge resources to increase first-contact resolution and customer satisfaction.

Key Responsibilities:

Executive Support: Provide dedicated support to Senior Leadership and C-Level executives as needed.
Security and Asset Management: Assist in securing COMPANY intellectual property and products from theft or damage. Maintain the accuracy of the ITG asset management system to ensure all computing assets are accounted for and maintained.
Technical Administration:
- Administer Azure/Intune and Manage Engine systems.
- Resolve desktop hardware and software issues within established service level agreements.
- Troubleshoot Windows laptops and MacBook hardware and OS issues.
Endpoint Management: Demonstrate hands-on expertise in endpoint management solutions, such as Manage Engine or Intune.
Global Team Collaboration: Work as part of a global team to triage and resolve customer support issues.
Strategic Initiatives: Assist in the rollout of strategic corporate initiatives and system changes.
Escalation Management: Assist in escalating issues and notifying management and user communities when service levels are not met.
Customer Liaison: Act as a liaison between customers and other teams.
Support Requests: Log and respond to customer requests for support via email, Teams Chat, and our call tracking system.
Documentation: Accurately document case descriptions, updates, and solutions in ServiceNow.
Customer Service: Establish a commitment to customer service and build strong rapport with end-users.
Training and Knowledge Sharing: Provide training on COMPANY applications, infrastructure, and desktop system components as required. Contribute to the Knowledge Base.
Product Expertise: Provide product and solution expertise to customers and team members.
Status Updates: Provide updates and status reports to the Team Manager and others, as appropriate.
Time Management: Record time and expenses in the time entry system.
Issue Ownership: Take ownership and responsibility for researching and escalating issues as appropriate.
Problem Solving: Successfully triage customer issues, conduct necessary research, and provide solutions.
Support Tools: Utilize current support tools such as Teams, Manage Engine, and Lenovo diagnostics to resolve end-user issues.
Vendor Collaboration: Work with external vendor support teams to resolve application, hardware, and software issues related to end-user support.

Qualifications:

Proven experience in Azure/Intune and Manage Engine administration.
Bilingual proficiency in English and Spanish (written and verbal).
Strong technical skills in troubleshooting Windows and MacBook hardware and OS.
Excellent communication and customer service skills.
Ability to work effectively as part of a global team.
Experience with ServiceNow or similar case management systems is a plus.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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training specialist empleos en apodaca, nle

Support Specialist II

Training & Development Coordinator

EHS Analyst

EHS Specialist

Environmental Manager, Environmental Assurance Protection (EAP)

Specialist, Stadium Crowd Management - Match Day Only

BUSINESS CONSULTANT MONTERREY

Payroll Specialist NAM

HR Connection Specialist

Business Finance Specialist

Sr. Professional SAP PP WM Specialist

Sr Logistics Specialist - 2nd Shift

Specialist, Stadium Pitch & Competition Security - Match Day Only

Plant Human Resources Specialist II

Product Specialist

Cash Application Specialist

Specialist, Stadium PSA/VSA - Match Day Only

Sr Environmental Coordinator, Environmental Assurance Protection (EAP)

Senior Production Engineering Specialist

Royalty Operations Specialist

Quiero recibir la alerta de empleo más reciente para training specialist en apodaca, nle

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