20 publicaciones de empleo destacadas de order administration en loreto cdmx (¡Están contratando!)

CX Consultant
Maersk —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Outlook
- Administración de personal
- Servicio al cliente
- Permiso de maternidad y paternidad
13d
CBS Credit to Cash Analyst
Colgate-Palmolive —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Licenciatura
Billing Analyst
International Flavors & Fragrances —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
4d
O2C Analyst
Maersk —Colonia Lomas de Chapultepec, CDMX
- Tiempo completo
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Permiso de maternidad y paternidad
4d
Customer Service Coordinator
QIMA —Ciudad de México, CDMX
- $28,000 a $30,000 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Online Sales Leader
Ikano-Retail —Ciudad de México, CDMX
- Hasta $100,000 por mes
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Postulación rápida
Legal Operations & Executive Support Specialist
Daimler Truck North America —Cuajimalpa, CDMX
- Tiempo completo
- Administración de personal
- Análisis de datos
- Inglés
5d
Customer Operations Manager
Alcon —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Customer Service Analyst - Billing
BUNGE —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- ERP systems
- Vacaciones adicionales o permisos con goce de sueldo
Sales Associate, Corporates and ICG, GPS
HSBC Global Services Limited —Cuauhtémoc, CDMX
- Tiempo completo
- Español
- Administración de personal
- Experiencia en ventas
4d
CITI Banking & Services Financial Control Sr Analyst- C12
Citi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
2d
Regional Site Manager, SSD
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- Maestría
Credit and Collections Analyst
Ericsson —Ciudad de México, CDMX
- Microsoft Excel
- Oracle
- Administración de personal
5d
Sr Market Distribution Planner
Hasbro Inc. —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- ERP systems
Account Manager
Thales —Federal, CDMX
- Tiempo completo
- Informática
- Experiencia en ventas
- Inglés
- Seguro dental
- Seguro de vida
Sr. Order Management Lead, eero
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Experiencia en ventas
Project Management Coordinator
Inspiralia —Álvaro Obregón, CDMX
- Inglés
Engagement Manager Enterprise
SAS —Ciudad de México, CDMX
- Informática
- Inglés
- Licenciatura
- Programa de bienestar
- Seguro dental
9d
PeopleSoft Consultant
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Mantenimiento
NASC Support Financial Performance Analyst
Daimler Truck North America —Cuajimalpa, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
5d

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CX Consultant

Maersk -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 13 días

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Outlook
Administración de personal
Servicio al cliente
Upselling
Inglés
3PL
Licenciatura

Descripción completa del empleo

As Customer Service Agent, you’ll play a vital part in our success You’ll proactively identify issues, mitigating them and achieve best-in-class Customer Service. Owns and manages the customer experience. Our customer service team has responsibility for end-to- end customer experience, in compliance with relevant company procedures and agreements with customer.

Owns all customer issues and facilitates their timely and effective resolution. As a Customer Service Agent, you will be the primary point of contact for A key customer ensuring smooth execution of the end-to-end logistics lifecycle, working closely with the customer as well as internal and external stakeholders, maintain focus on voice of customer, process efficiency and business growth.

Key Responsibilities

Deliver a best-in-class Customer Service experience.
Act as the first point of contact for customer needs.
Focal contact point between origins/destinations and for assigned brokers.
Execution of the day-to day order management and local activities.
Destination milestones monitoring & Document management.
Follow up on: Origin’s performance, Data quality reports, escalations, and carrier issues.
Exception Management & Resolutions.
Handling of claims and issues
Lead root cause analysis
Regularly review and update SOP/IOPs.
Responds to all enquiries in a timely and accurate manner.
Ensure smooth execution of the end-to-end shipments by working closely with the customers and 3PL as well as internal/external stakeholders.
Ensure all activities are conducted in compliance with customer SOP.
Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers, and desires.
Take ownership of the customer issues and solve in an urgent and responsible manner.
Be fully responsible for customer satisfaction.
To monitor the performance of third-party suppliers with the aim of identifying areas for improvement.
Coordinating shipment operations with stakeholders in time to make the shipment depart/arrive regarding the customer expectation.
Look for improvements in ways of working and drive for service delivery excellence and increase business efficiency.
Focuses on high-quality data to set a high standard for all the assignments managed.
Proactively identify challenges within the clients supply chain process and suggest solutions to optimize the process.
Proactively follow up and keep customer informed of any issues or changes to their shipment.
KPI Achievement

What we are looking for:

At least 2 years in operations or customer services roles in International Transportation, Logistics, or Freight Forwarding.
Reefer or DG Cargo Handling (desirable).
Bachelor’s Degree in international commerce, Administration, Economy, Engineering Careers or related areas.
Proficient in English at an intermediate high level, both in written and spoken communication (70-90%).
Analytical and problem-solving skills
Ability to work under pressure keeping quality focus.
Excellent Stakeholder management and communication-skills.
experience in similar positions having served customers in a Logistics/Transport company.
Planning and execution capabilities
Microsoft tools: Outlook, Teams, One drive
Positive, proactive, and persistent.
Responsible and organized.
High Sense of urgency.
Focus on details.
Good communication skills.

#LI-JL1
#LI-Hybrid

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

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order administration empleos en loreto cdmx

CX Consultant

CBS Credit to Cash Analyst

Billing Analyst

O2C Analyst

Customer Service Coordinator

Online Sales Leader

Legal Operations & Executive Support Specialist

Customer Operations Manager

Customer Service Analyst - Billing

Sales Associate, Corporates and ICG, GPS

CITI Banking & Services Financial Control Sr Analyst- C12

Regional Site Manager, SSD

Credit and Collections Analyst

Sr Market Distribution Planner

Account Manager

Sr. Order Management Lead, eero

Project Management Coordinator

Engagement Manager Enterprise

PeopleSoft Consultant

NASC Support Financial Performance Analyst

Quiero recibir la alerta de empleo más reciente para order administration en loreto cdmx

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