20 publicaciones de empleo destacadas de cloud support en guadalajara jal. (¡Están contratando!)

Senior Support Engineer - IT Operations
HCLTech —Zapopan, Jal.
- Turno de 8 horas
- Microsoft Word
- Microsoft Excel
- Azure
14d
Java Back End (Remote anywhere in México)
Capgemini —Guadalajara, Jal.
- Home Office (Desde casa)
- DevOps
- Java
- SQL
Cybersecurity Engineer GCP (Google Cloud Platform)
DXC Technology —Guadalajara, Jal.
- Tiempo completo
- Ingeniería
- Capacidad analítica
- Licenciatura
Java Back End (Remote anywhere in México)
Capgemini Sogeti —Guadalajara, Jal.
- Home Office (Desde casa)
- DevOps
- Java
- SQL
Product Support & Geomatics Analyst
Skycatch —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
- Licenciatura
Postulación rápida
Business Systems Analyst L1
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
- Seguro de vida
2d
Data Analyst – Analytics and AI
Peek —Guadalajara, Jal.
- $80,000 por mes
- Tiempo completo
- Home Office (Desde casa)
- SQL
- Python
7d
HR RPA Developer (UiPath)
Flex LTD —Guadalajara, Jal.
- Tiempo completo
- Azure
- DevOps
- Inglés
Test Analyst
RPMGlobal —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- DevOps
- Inglés
Postulación rápida
1d
Software Development Specialist Advisor
NTT Ltd —Guadalajara, Jal.
- Oracle
- SQL
- Desarrollo de software
4h
NodeJS Support Developer SR.
Xideral —Guadalajara, Jal.
- Home Office (Desde casa)
- Azure
- Inglés
- SQL
Postulación rápida
Community & Digital Programs Specialist (Guadalajara or Mexico City)
BMC Software —Guadalajara, Jal.
- $335,925 a $559,875 por año
- Administración de personal
- Mercadotecnia
- Salesforce
2d
Sr. Support Engineer, ERP
QAD —Guadalajara, Jal.
- $600,000 a $730,000 por año
- Incluye fines de semana
- Oracle
- Administración de personal
- ERP systems
7d
Technical Support Representative (TU)
Helpware —Guadalajara, Jal.
- Microsoft Excel
- Servicio al cliente
- Salesforce
Postulación rápida
14d
Digital transformation internship
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Doctorado
- Informática
- Inglés
6d
Project Manager (Software Development)
RPMGlobal —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- PMP
Postulación rápida
1d
Sr AI/ML Engineer (LATAM Remote)
UP.Labs —Guadalajara, Jal.
- Tiempo completo
- Home Office (Desde casa)
- Administración de personal
- Python
Talent Acquisition Systems Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Servicio al cliente
- Maestría
- Licenciatura
8d
CyberSecurity Engineer | Microsoft
Avertium —Guadalajara, Jal.
- Tiempo completo
- Azure
- Linux
Postulación rápida
HR Business Solutions Data Analyst
Hewlett Packard Enterprise —Tlaquepaque, Jal.
- Tiempo completo
- Administración de personal
- Análisis de datos
- Licenciatura
8d

Quiero recibir la alerta de empleo más reciente para cloud support en guadalajara jal.

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Explorar empleos en más ubicaciones

cloud support jobs near guadalajara jal.

Empleos de Project Manager en Guadalajara, JAL.

Empleos de Developer en Guadalajara, JAL.

Empleos de Support Engineer en Guadalajara, JAL.

Empleos de Cloud Engineer en Guadalajara, JAL.

Empleos de Business Systems Analyst en Guadalajara, JAL.

Empleos de Data Analyst en Guadalajara, JAL.

Empleos de Office Manager en Ciudad De México

Empleos de Project Manager en Monterrey, N. L.

Empleos de Project Manager en Pachuca, HGO.

Empleos de Project Manager en Paso Hondo, AGS.

Empleos de Project Manager en Querétaro De Arteaga

Empleos de Project Manager en Ciudad De México

Empleos de Project Manager Marketing en Ciudad De México

Empleos de Program Specialist en Santa Catarina, N. L.

Empleos de Program Associate en Ciudad De México

Empleos de Internship Program en Guadalajara, JAL.

Empleos de Software Engineer en Oaxaca

Empleos de Software Engineer en Ciudad Obregón, SON.

Empleos de Implementation Specialist en Ciudad De México

Empleos de Support Engineer en Toluca De Lerdo Centro, Méx.

Senior Support Engineer - IT Operations

HCLTech -
Zapopan, Jal.

Postúlate ahora

Información del empleo

Hace 14 días

Cualificaciones

Microsoft Word
Microsoft Excel
Azure
Microsoft Outlook
Administración de personal
Cassandra
Ingeniería de software
Slack
NoSQL
Google Cloud Platform
MongoDB
Microsoft Office
Respuesta a incidentes
PostgreSQL
S3
Linux
DynamoDB
RDS
Avid
Gestión de identidades y accesos

Descripción completa del empleo

Zapopan, Jalisco
Job Summary

As a member of NBCUniversal’s Production Software Engineering (PSE) team, the Production & Technology Support Engineer provides hands-on operational support for virtualized production infrastructure and applications critical to live/on-air production, custom-built software, and production technology workflows. This role supports 24x7x365 systems used in newsrooms, studios, control rooms, and the field across NBCU and is expected to actively troubleshoot, drive incidents to resolution, and communicate accurate, timely updates throughout the lifecycle of an issue.

A user-focused, operationally minded engineer who is technically curious and a hands-on troubleshooter will thrive in this environment. You will prioritize work based on on-air and near-air impact, maintain composure under deadline pressure, and take ownership from initial triage through restoration and follow-up. Experience within a News or Television Production / Media & Entertainment environment and an understanding of Avid iNews, Saga story-centric workflow management, (or similar newsroom control systems), Mimir or other Media Asset Management Systems, MOS Gateways, video playback, and on-air graphics workflows are a major plus.

Key Responsibilities
Provide real-time operational support for live/on-air programming across NBCU brands and shows; prioritize and act based on on-air and near-air impact.
Own incident response during your shift: acknowledge, triage, isolate, and drive issues forward to restoration; do not wait for others to advance the work.
Perform hands-on L1–L3 support (application-dependent) for virtualized production systems and production software; use logs, monitoring, and structured troubleshooting to identify root cause candidates and recovery paths.
Maintain and validate core newsroom and control-room workflows (e.g., Avid iNews, Saga, Mimir, data receivers, MOS gateways, playback and graphics integrations) to ensure equipment and services used in live production are functioning properly.
Respond immediately to monitoring alerts and user-reported issues; engage the correct resolver groups early, but remain accountable for coordination and progress through resolution.
Communicate clearly and accurately: verify information before sharing, provide concise status updates with timestamps, and avoid relaying unconfirmed vendor/third-party updates as fact.
Provide real-time updates in incident channels (e.g., Teams, Slack,) and in the ticketing system throughout active incidents, including impact, current state, actions taken, next steps, and ETA assumptions (with confidence level).
Skill Requirements
3+ years of active, hands-on experience providing technical support in a production, broadcast, media, or other mission-critical environment (L2/L3 level experience preferred), including work with technologies such as Windows, Linux, AWS, and broadcast-specific systems (e.g., Avid MediaCentral Newsroom Management (iNews), Saga, Mimir (MAM), teleprompters, MOS devices, on-air graphics, video playback, and production control room devices).
Experience troubleshooting a broad range of applications, including those that are large-scale and mission-critical, desktop & mobile operating systems, browsers, etc.
Strong communication skills and operational discipline: provide clear, timely updates during incidents; verify accuracy before communicating; coordinate effectively across teams; and document actions and outcomes in tickets, runbooks, and knowledge articles.
Demonstrated ability to run structured shift handovers and produce clear shift reports, including documenting current impact, actions completed, outstanding risks, and specific next steps for the incoming engineer.
Knowledge of a broad range of enterprise technologies
Ability to review and interpret application, infrastructure, and service logs
Basic knowledge of AWS services (IAM, EC2, RDS, S3, etc.)
Knowledge across cloud providers (AWS, Azure, GCP) a plus
Knowledge of NoSQL data stores (DocumentDB/Open Search, MongoDB, Cassandra, DynamoDB, Couchbase, PostgreSQL, etc.) a plus
Fluent in Microsoft Office applications, including Outlook, Teams, Word, Excel, etc.
Demonstrated self-starter that can work independently and as a part of a cross-functional team

Desired Characteristics:
Possess strong hands-on, problem-solving skills with broadcast-related equipment and systems, with the ability to meet deadlines, and with an understanding of the urgent and dynamic needs of an “On-Air” broadcast facility
Experience with Avid iNews, Saga, Mimir (MAM), Saga Workflow Management/ Saga’s story-centric newsroom workflows, including multi-platform publishing and real-time rundown collaboration.
Experience with Media Management : Mimir, MAM, AI-powered metadata, Cloud-native production.
Excellent oral and written communication skills
Extremely responsive and organized; provides real-time updates during active incidents and follows through until issues are fully resolved and properly documented.
Solves problems quickly and automates processes for the future
Knows when to place a call to a user rather than continuing a long email thread
Ability to take responsibility, jump in and get things done, and be self-directed with limited supervision
Ability to balance multiple competing demands, recognize priorities and pivot activities accordingly
Ability to focus on deadlines and deliverables
Other Requirements
"Resource should be willing to work in rotational shifts (Morning/Evening/Night) as part of a 24x7x365 support model, including weekends and holidays on a roster basis."

Day Shift: 7:00 AM - 4:00 PM
Afternoon Shift: 3:00 PM - 12:00 AM
Night Shift: 11:00 PM - 8:00 AM

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Postúlate ahora

Refina tu búsqueda

cloud support empleos en guadalajara jal.

Senior Support Engineer - IT Operations

Java Back End (Remote anywhere in México)

Cybersecurity Engineer GCP (Google Cloud Platform)

Java Back End (Remote anywhere in México)

Product Support & Geomatics Analyst

Business Systems Analyst L1

Data Analyst – Analytics and AI

HR RPA Developer (UiPath)

Test Analyst

Software Development Specialist Advisor

NodeJS Support Developer SR.

Community & Digital Programs Specialist (Guadalajara or Mexico City)

Sr. Support Engineer, ERP

Technical Support Representative (TU)

Digital transformation internship

Project Manager (Software Development)

Sr AI/ML Engineer (LATAM Remote)

Talent Acquisition Systems Analyst

CyberSecurity Engineer | Microsoft

HR Business Solutions Data Analyst

Quiero recibir la alerta de empleo más reciente para cloud support en guadalajara jal.

Related Searches

Explorar empleos en más ubicaciones

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado