20 publicaciones de empleo destacadas de markets tech en ciudad de méxico, dif (¡Están contratando!)

Tech Phone Support Specialist - Mexico City, MX
Entrust —Ciudad de México, CDMX
- Tiempo completo
- Servicio al cliente
- Inglés
- SQL
12d
Online Media Manager
DiDi Global —Cuauhtémoc, CDMX
- Microsoft Excel
- Inglés
8d
Technology Development Program Associate - Mexico - 2027
Capital One —Ciudad de México, CDMX
- Correo electrónico
- Informática
- Java
- SQL
- Plan de adquisición de acciones empresariales
- Descuento de empleados
2d
Docente Virtual de Organización de Eventos y wedding planner
Aprende Institute —Ciudad de México, CDMX
- Incluye fines de semana
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Postulación rápida
BCG Platinion | AI Tech Consultant, Enterprise Solutions
Boston Consulting Group —Ciudad de México
- Tiempo completo
- CRM software
- Oracle
- Administración de personal
Sustainability & Climate Product Marketing Specialist, Americas
MSCI —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Licenciatura
- Permiso de maternidad y paternidad
Mexico - AI Creator Operation & Partnership Manager - CapCut
ByteDance —Ciudad de México, CDMX
- Inglés
- Licenciatura
Customer Engineer, Google Workspace and Gemini Enterprise
Google —Ciudad de México, CDMX
- Administración de personal
- Informática
- Disponibilidad para viajar hasta un 50 %
Deal Pursuit Manager, Public Sector, Google Cloud
Google —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
Docente Virtual de Mecánica Automotriz
Aprende Institute —Ciudad de México, CDMX
- $7,500 por mes
- Español
- Mantenimiento
- Habilidades de comunicación
Postulación rápida
Copywriter, Mexico
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Sin título de educación superior
- Disponible para viajar
3d
Sr Director, Product Management – Mexico Credit Risk Solutions
TransUnion —Miguel Hidalgo, CDMX
- Tiempo completo
- Administración de personal
- Maestría
- Licenciatura
Manager Trade Marketing
Stanley Black & Decker —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
1d
Strategy & Operations Project Intern (GBS-Monetization Strategy and Operations-LATAM) - 2026 Start (BS/MS)
TikTok —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Análisis de datos
TikTok Shop - Workforce Management Program Manager
TikTok —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Análisis de datos
8d
Client President
WPP Media —Granada, CDMX
- Tiempo completo
- Mercadotecnia
- Inglés
- Maestría
Pre-Sales Engineer - LATAM - Lark
ByteDance —Ciudad de México, CDMX
- Experiencia en ventas
- Inglés
- Disponible para viajar
Country Manager - Mexico Market Launcher
Murphy AI —Ciudad de México, CDMX
- Trabajo híbrido
Postulación rápida
HRBP LATAM Ops Project Intern (TikTok Shop) - 2026 Start
TikTok —Ciudad de México, CDMX
- Licenciatura
5d
Senior Motion Designer
Jellyfish —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés

Quiero recibir la alerta de empleo más reciente para markets tech en ciudad de méxico, dif

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Tech Phone Support Specialist - Mexico City, MX

Entrust -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 12 días

Cualificaciones

Microsoft Windows Server
TCP
Plurilingüe
IIS
Servicio al cliente
LAN
Inglés
SQL
DHCP
WAN
DNS
Recursos humanos
TCP/IP
Directorio activo
Tecnologías de la información

Descripción completa del empleo

Join us at Entrust

At Entrust, we’re shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration, and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota, Entrust is an industry leader in identity-centric security solutions, serving over 150 countries with cutting-edge, scalable technologies. But our secret weapon? Our people. It’s the curiosity, dedication, and innovation that drive our success and help us anticipate the future.

Position Overview:

We’re looking for a Technical Phone Support Specialist - Mexico City

The Technical Phone Support Specialist is responsible for the installation, administration, and ongoing support of Access Control Solutions on customer server hardware, Windows Active Directory/ DNS/ WINS/DHCP, as well as Windows 2003/2008Servers in web, application and database environments to our customers in the US and channel partners around the world.

Responsibilities:
Technical Phone Support Key Activities

Provide 2nd level support to assist customers and technicians with difficult technical issues
High availability for support contact to ensure timely and accurate response to all inquiries.
Responds to inquiries for support requests from customers, distributors and sales people in a timely manner
Utilizes phone, email and remote connections to investigate customer issues
Diagnoses underlying cause of customer complaints or performance issues
Create and maintain documentation to assist in future problem resolution
Resolves customer issues escalated from 1st level Phone Support and on-site technicians, escalating to engineering for additional support when needed
Support end-user installations, configurations, updates and migrations through problems.
Act as direct contact with internal and external customers.
Provide 24/7 on-call support after hours
Provide cross training to other colleagues.

Customer Installation and Training Key Activities

Provide onsite installation of Access Control solutions onto existing customer server systems
Deliver software operations training for customers and IT personnel
Interact with System Administrators to apply software patches and perform upgrades to existing customer systems.
Provides remote installation support for hardware and software as requested

Learning and Development Key Activities

Participate in company sponsored personal development and quality initiatives
Complete all company training and development courses required by Entrust
Read journals or other market sources to ensure knowledge of market changes and or advances

Basic Qualifications

2+ years of experience in an IT environment
Fluent in English and Spanish
Must be able to lawfully work within Mexico

Preferred Qualifications:

Associate’s degree in information technology or equivalent
Proficient problem solving and troubleshooting skills
Experience in general networking technologies and concepts
Experience configuring and maintaining Windows Server 2000/2003/2008 associated tool and utilities.
Previous experience in a customer service environment
Previous job experience in the Financial Institution industry
Advanced technical education
Professional technical certification such as A+, MCSA, MCSE or similar
Networking and/or Software Certificates such as Network+ and CCNA
SQL, IIS, TCP/IP, VMware, Cisco, SAN, LAN/WAN knowledge and experience
Experience supporting remote and mobile users and computing/communications
Experience with systems backup and recovery technologies
Excellent verbal communications and customer skills

About Entrust

Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether they’re crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, it’s no wonder the world’s most entrusted organizations trust us.

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.

At Entrust, we don’t just offer jobs – we offer career journeys. Here is what you can expect when you join our team:

Career Growth: Whether you’re a budding developer or a seasoned expert, we’re invested in your professional journey. With learning-forward initiatives and exciting challenges, your growth is our priority.

Flexibility: Life is all about balance. Whether you’re remote, hybrid, or on-site, we offer flexible options that fit your lifestyle.

Collaboration: Here, your voice matters. Our teams thrive on sharing ideas, brainstorming solutions, and working together to build a better tomorrow.

We believe in securing identities—but it doesn’t stop there. At Entrust, we’re passionate about valuing all identities. Our culture is built on diversity, inclusion, and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe, we’re creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact?

If you’re excited by the prospect of innovating, growing your career, and collaborating in a dynamic environment, Entrust is the place for you. Join us in making a difference. Let’s build a more secure world—together.

Apply today!

For more information, visit www.entrust.com. Follow us on, LinkedIn, Facebook, Instagram, and YouTube

For US roles, or where applicable:

Entrust is an EEO/AA/Disabled/Veterans Employer

For Canadian roles, or where applicable:

Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds, and we strive to provide an accessible experience for candidates of all abilities.

If you require an accommodation, contact [email protected].

Recruiter:

Marcina Stewart

[email protected]

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Refina tu búsqueda

markets tech empleos en ciudad de méxico, dif

Tech Phone Support Specialist - Mexico City, MX

Online Media Manager

Technology Development Program Associate - Mexico - 2027

Docente Virtual de Organización de Eventos y wedding planner

BCG Platinion | AI Tech Consultant, Enterprise Solutions

Sustainability & Climate Product Marketing Specialist, Americas

Mexico - AI Creator Operation & Partnership Manager - CapCut

Customer Engineer, Google Workspace and Gemini Enterprise

Deal Pursuit Manager, Public Sector, Google Cloud

Docente Virtual de Mecánica Automotriz

Copywriter, Mexico

Sr Director, Product Management – Mexico Credit Risk Solutions

Manager Trade Marketing

Strategy & Operations Project Intern (GBS-Monetization Strategy and Operations-LATAM) - 2026 Start (BS/MS)

TikTok Shop - Workforce Management Program Manager

Client President

Pre-Sales Engineer - LATAM - Lark

Country Manager - Mexico Market Launcher

HRBP LATAM Ops Project Intern (TikTok Shop) - 2026 Start

Senior Motion Designer

Quiero recibir la alerta de empleo más reciente para markets tech en ciudad de méxico, dif

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