20 publicaciones de empleo destacadas de food safety quality en ciudad de méxico (¡Están contratando!)

Technical Support Specialist
Motive —Ciudad de México, CDMX
- Administración de personal
- Salesforce
- Inglés
General Manager Mexico
Waters Corporation —San Pedro de los Pinos, CDMX
- Administración de personal
- Salesforce
- Inglés
Culinary Supervisor - Arizona Financial Theater
Legends Global —Ciudad de México
- Incluye fines de semana
- Preparación de alimentos
- Inglés
Cook I
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Preparación de alimentos
Technical Service Representative
BUNGE —Ciudad de México, CDMX
- Inglés
- Maestría
- Licenciatura
Admin Commercial Logistics
BUNGE —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- ERP systems
- Vacaciones adicionales o permisos con goce de sueldo
Data Annotator
Motive —Ciudad de México, CDMX
- Incluye fines de semana
- Informática
1d
Technical Account Manager
Motive —Ciudad de México, CDMX
- Administración de personal
- Informática
- Inglés
Creative Technology Senior Associate
PMG —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Data Annotator (rotational shifts w/ weekends)
Motive —Ciudad de México, CDMX
- Incluye fines de semana
- Informática
1d
Engineering Manager- Commercial Integration
Sync Talent —Ciudad de México, CDMX
- $80,000 a $110,000 por mes
- Incluye fines de semana
- AutoCAD
- Inglés
- Maestría
Postulación rápida
Front Desk Agent
AccorHotel —Ciudad de México, CDMX
- $14,280 por mes
- Tiempo completo
- Inglés
- Bachillerato
Postulación rápida
5d
Server
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
6d
Steward
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
Cook I-Pastry
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Preparación de alimentos
Coffee Bar Attendant
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Bachillerato
6d
Chef - Banquets
Marriott International, Inc —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Preparación de alimentos
- Bachillerato
Bartender - Arizona Financial Theatre
Legends Global —Ciudad de México
- Incluye fines de semana
- Experiencia en ventas
- Inglés
- Liderazgo
Brand Media Senior Associate
PMG —Ciudad de México, CDMX
- Microsoft Excel
- Administración de personal
- Licenciatura
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Creative Design Senior Associate
PMG —Ciudad de México, CDMX
- Microsoft Excel
- Inglés
- Ayuda o servicio de transporte
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida

Quiero recibir la alerta de empleo más reciente para food safety quality en ciudad de méxico

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Technical Support Specialist

Motive -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Administración de personal
Plurilingüe
Salesforce
Firmware
Inglés
Taxonomía
Mejora continua

Descripción completa del empleo

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a Technical Support Specialist, you are the frontline of Motive's customer support—delivering fast, empathetic, and accurate resolutions across phone, email, and chat while keeping solutions as close to the customer as possible in a 24/7 support organization.

You will operate cross‑domain to reduce unnecessary transfers, leverage remote device actions where available, and apply precise documentation standards that align to our unified case taxonomy and SLAs.

This role is ideal for a service‑obsessed problem solving self-starter who thrives in a dynamic environment, collaborates effectively with all Technical Support teams, and Product/Engineering, and consistently drives customer satisfaction at the first touch. Working from our Mexico City office, you'll have a unique opportunity to work in close proximity to our hardware engineering, testing, and reliability teams.

What You'll Do:

Provide multi‑channel frontline support (phone, email, chat): triage, basic troubleshooting, collect logs/screenshots, document clearly, and escalate only when warranted. Maintain professional tone and adherence to Support documented process throughout interactions.
Maintain queue adherence and call handling excellence, using the correct statuses and follow‑up documented processes to ensure timely closure and accountability.
Should be able to deliver support across a broad number of technical issues.
Execute remote device actions (e.g., remote reboot) and device health checks where available to resolve customer issues.

Engage escalation pathways appropriately: recognize P1/P2 workflows, and communicate clear status/next steps when partnering with Technical Support and leadership.
Meet priority & SLA expectations for first response and update cadence; proactively communicate timelines and manage expectations with customers and internal teams.
Contribute to continuous improvement by flagging repeat patterns, sharing case insights, and collaborating with Tech Support and Product/Engineering to enhance knowledge and workflows.

What We're Looking For:

Demonstrated cross‑domain proficiency and comfort using case tracking systems to classify and document customer issues.
Hands‑on ability with resolving complex technical issues reported by the customers.
Should be able to efficiently handle urgent customer concerns by exhibiting full ownership and accountability.
Strong systems fluency: Genesys/Amazon Connect (voice), Salesforce (cases); consistent SLA adherence and high‑quality written notes.
High standards for customer communication: clear, empathetic, professional tone across phone, email, and chat; disciplined follow‑through and closure hygiene.
Collaborative mindset to partner with cross-functional teams to resolve customer queries.
Proven experience with handling routine change management requests directly reported from the end user.
Motivated individuals with eagerness to learn and go above and beyond.
Fluent in spoken and written Spanish and English.
Team player and can work in a professional environment.
Computer Science/Engineering background – preferably.
Expertise with APIs – bonus skillset.
Should be an exceptional performer.
Familiar with Hardware and Firmware level troubleshooting.
Overall technically sound and expert – not just limited to Motive products.
On-Call rotation flexibility
Bonus if you already have a proven excellence in frontline customer support in a multi‑channel environment with a track record of resolving technical issues.

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

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food safety quality empleos en ciudad de méxico

Technical Support Specialist

General Manager Mexico

Culinary Supervisor - Arizona Financial Theater

Cook I

Technical Service Representative

Admin Commercial Logistics

Data Annotator

Technical Account Manager

Creative Technology Senior Associate

Data Annotator (rotational shifts w/ weekends)

Engineering Manager- Commercial Integration

Front Desk Agent

Server

Steward

Cook I-Pastry

Coffee Bar Attendant

Chef - Banquets

Bartender - Arizona Financial Theatre

Brand Media Senior Associate

Creative Design Senior Associate

Quiero recibir la alerta de empleo más reciente para food safety quality en ciudad de méxico

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