20 publicaciones de empleo destacadas de field healthcare technology en ciudad de méxico, dif (¡Están contratando!)

Customer Experience Agent (Elite)
DoorDash —Ciudad de México, CDMX
- $18.80 a $27.60 por hora
- Incluye fines de semana
- Microsoft Excel
- Experiencia en ventas
- Inglés
- Permiso de maternidad y paternidad
Organizational Change Management Lead
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
2d
Clinical Specialist
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Inglés
Scrum Master
UST —Ciudad de México, CDMX
- Microsoft Powerpoint
- Azure
- Administración de personal
- Seguro de vida
Postulación rápida
Assoc. Site Activation Manager - Sponsor Dedicated
IQVIA —Ciudad de México, CDMX
- Tiempo completo
- Licenciatura
- Terminología médica
6d
Organizational Change Management Specialist
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Associate Manager, Customer Success - LATAM
Qualtrics —Ciudad de México, CDMX
- Administración de personal
- Licenciatura
- Presencial
- Vacaciones adicionales o permisos con goce de sueldo
12d
Mgr., IT Service Delivery, LAD
Olympus —Nápoles, CDMX
- Informática
- PMP
- Inglés
- Seguro dental
- Permiso de maternidad y paternidad
Assoc. Site Activation Manager.
IQVIA —Ciudad de México, CDMX
- Tiempo completo
- Licenciatura
Data Scientist
EPAM Systems, Inc. —Ciudad de México, CDMX
- Azure
- Oracle
- Administración de personal
- Vacaciones adicionales o permisos con goce de sueldo
10d
EHSS Platform Engineer
Takeda Pharmaceutical —Cuajimalpa, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Inglés
- Seguro dental
- Seguro de la vista
Supv., Contract
Olympus —Nápoles, CDMX
- Salesforce
- Mantenimiento
- Seguro dental
- Permiso de maternidad y paternidad
Senior Consultant, Office of the CFO, Mexico City | Corporate Finance
FTI Consulting —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Senior Manager, Supply Chain Excellence – Latin America
BD —Colonia Lomas de Chapultepec, CDMX
- Administración de personal
- Servicio al cliente
- Maestría
Business Development and Account Manager, Health Sciences
International Flavors & Fragrances —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
Sr. Customer Support Representative, Bilingual
DoorDash —Ciudad de México, CDMX
- $18.80 a $27.60 por hora
- Incluye fines de semana
- Bilingüe
- Microsoft Excel
- Experiencia en ventas
- Permiso de maternidad y paternidad
Associate Decentralized Clinical Trial Lead / Decentralized Clinical Trial Lead
IQVIA —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
14d
LATAM Government Affairs Director
Solventum —Ciudad de México, CDMX
- Tiempo completo
- Disponibilidad para viajar hasta un 50 %
- Experiencia en ventas
- Inglés
Travel Risk Coordinator – LATAM Region , Travel Risk Management
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
6d
Project Architect - Critical Facilities/Industrial
Gensler —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- AutoCAD
- Inglés

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Customer Experience Agent (Elite)

DoorDash -
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
$18.80 a $27.60 por hora

Beneficios

Permiso de maternidad y paternidad

Cualificaciones

Microsoft Excel
Experiencia en ventas
Upselling
Inglés
Etiqueta telefónica

Descripción completa del empleo

Role Purpose

We are looking for a highly adaptable Universal Customer Service Representative to serve as the backbone of our support ecosystem. Unlike traditional specialized roles, you will act as a holistic problem solver, managing interactions across all channels (Phone, Live Chat, and Web/Email) and supporting our entire community, including both Consumers (Cx) and Dashers (Dx). You are the "all-terrain" teammate capable of shifting from a complex delivery logistics issue to a promotional billing inquiry without missing a beat.

Key Responsibilities

Customer Service Mastery: Deliver high-quality resolution across Phone, Chat, and Web platforms, maintaining the unique tone and speed required for each medium.
Holistic Advocacy: Support both Dashers and Consumers, ensuring a balanced "360-degree" view of the delivery lifecycle to resolve friction points at the source.
Real-Time Problem Solving: Navigate complex issues involving order status, promotional disputes, account security, and real-time logistics.
Insight Generation: Actively identify and report recurring product friction points to help improve the overall user experience.
Performance Excellence: Meet and exceed core KPIs, including DWR (Did We Resolve), and Average Handle Time (AHT) while maintaining strict quality and grammar standards.

Requirements & Qualifications

Linguistic Agility: Exceptional written and verbal communication skills; ability to switch between professional phone etiquette and concise, fast-paced chat interactions.
Advanced English level.
Reading comprehension and attention to detail : The ideal candidate possesses a sharp eye for detail and high-level reading comprehension. In this role, success hinges on your ability to meticulously parse complex documents, identify subtle nuances that others might overlook, and translate written guidelines into precise, error-free execution
Technical Savvy: Proficiency in navigating multiple CRM tools, internal databases, and communication platforms simultaneously.
Sales & Persuasion Nuance: Ability to integrate soft-sales skills (such as DashPass upselling) and retention techniques into standard support flows.
Resilience: Comfort with high-volume environments and the ability to remain empathetic under pressure.

Availability & Work Environment

Open Availability: Flexibility to work a variable schedule, including mornings, evenings, weekends, and holidays to meet the needs of our 24/7 community.
Hybrid Flexibility: This is a hybrid role. You must be available to work on-site 1–2 days per week (location/frequency subject to change based on business needs).
Reliable Setup: When working remotely, a quiet, professional environment with high-speed internet is required.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also aim to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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field healthcare technology empleos en ciudad de méxico, dif

Customer Experience Agent (Elite)

Organizational Change Management Lead

Clinical Specialist

Scrum Master

Assoc. Site Activation Manager - Sponsor Dedicated

Organizational Change Management Specialist

Associate Manager, Customer Success - LATAM

Mgr., IT Service Delivery, LAD

Assoc. Site Activation Manager.

Data Scientist

EHSS Platform Engineer

Supv., Contract

Senior Consultant, Office of the CFO, Mexico City | Corporate Finance

Senior Manager, Supply Chain Excellence – Latin America

Business Development and Account Manager, Health Sciences

Sr. Customer Support Representative, Bilingual

Associate Decentralized Clinical Trial Lead / Decentralized Clinical Trial Lead

LATAM Government Affairs Director

Travel Risk Coordinator – LATAM Region , Travel Risk Management

Project Architect - Critical Facilities/Industrial

Quiero recibir la alerta de empleo más reciente para field healthcare technology en ciudad de méxico, dif

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