Client Engagement Manager - SaaS Startup
ScaleUp —Ecatepec, Méx.
- Tiempo completo
- Administración de personal
- PMP
- Licenciatura
Postulación rápida
1d
Digital Transformation Cloud Consultant, Google Cloud (English, Spanish)
Google —Ciudad de México, CDMX
- Inglés
- Licenciatura
- Sin título de educación superior
Consumer Insights & Sales Specialist - Hybrid - Mexico City
Circana Tech Mexico —Granada, CDMX
- Correo electrónico
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
Postulación rápida
12d
Lead Business Process Analysis Analyst
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mejora continua
- Liderazgo
Consumer Insights & Sales Specialist - Hybrid - Mexico City
Circana —Granada, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Experiencia en ventas
12d
Senior Director, Finance – Mexico
USCLT - DP World Logistics USA —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Postulación rápida
Sales Development Representative
Paymentology —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Experiencia en ventas
- Mercadotecnia
- Apertura de nuevos negocios
Senior Manager, Marketing Support
Marriott International, Inc —Colonia Polanco, CDMX
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Inglés
Technical Account Manager
Samsara —Ciudad de México, CDMX
- Home Office (Desde casa)
- Informática
- Salesforce
- Inglés
- Permiso de maternidad y paternidad
Strategy & Consulting - Global Network - Industry X - Data Migration or Cost Optimization Consultant
Accenture —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Azure
- Oracle
Sales Engineer, Mid-Market Mexico
Samsara —Ciudad de México, CDMX
- Home Office (Desde casa)
- Administración de personal
- Informática
- Experiencia en ventas
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
12d
Partner Account Manager
Creatio —Ciudad de México, CDMX
- Trabajo híbrido
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
Postulación rápida
Senior Technical Account Manager
Trustonic —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Administración de personal
- Inglés
Postulación rápida
4d
BANAMEX - Java Developer - FullStack - AVP
Citi —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Administración de personal
- Informática
13d
Enterprise Account Manager
Hitachi —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Inglés
Director, Business Value Services
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Salesforce
- Capacitación
Manager of Sales Engineering
LotusFlare —Ciudad de México, CDMX
- Experiencia en ventas
- Mercadotecnia
- Inglés
Pre-Sales AI Solutions and Services Architect
Lenovo —Federal, CDMX
- Tiempo completo
- Experiencia en ventas
- Maestría
- Licenciatura
Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)
Concentrix —Ciudad de México, CDMX
- Tiempo completo
- Bilingüe
- Azure
- Informática
Senior Technical Account Manager
Zendesk —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Capacitación
- Permiso de maternidad y paternidad

Quiero recibir la alerta de empleo más reciente para software development advisor en ecatepec, mex

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

Client Engagement Manager - SaaS Startup

ScaleUp
Ecatepec, Méx.

Postulación rápida

Información del empleo

Tiempo completo
Hace 1 día

Cualificaciones

Jira
Ventas SaaS
Administración de personal
PMP
Licenciatura
B2B
HubSpot
Gestión de cuentas

Descripción completa del empleo

Client Engagement Manager - B2B SaaS

Employment Type: Long-term Contractor

Location: LATAM (100% Remote)

Schedule: Full-time | Pacific Time (PT) overlap required until 6:00 PM PT

About Our Client

Our client is a fast-growing consultancy specialized in helping B2B SaaS and technology companies unlock and monetize their value. They partner with growth-stage software companies to transform pricing from guesswork into a strategic growth lever through structured frameworks, hands-on guidance, and proven methodologies.

Their team consists of high-performing professionals passionate about delivering measurable business impact and helping SaaS companies scale more effectively.

The Role

The Client Engagement Manager owns the entire client journey — from initial prospect outreach and sales conversations through engagement delivery, project coordination, and long-term relationship growth.

This is a highly cross-functional role combining elements of Sales, Account Management, Customer Success, and Project Management. You will act as the single point of accountability for each client engagement, ensuring a seamless experience from the first conversation to program completion and beyond.

Reporting directly to the VP of Strategy & Analytics, you will work closely with internal teams and client stakeholders to maintain alignment, drive accountability, manage risks, and identify opportunities for continued partnership and growth.

This is a remote role, with occasional in-person team meetings in San Diego.

Responsibilities

Own the complete client lifecycle, including prospect outreach, sales qualification, proposal delivery, engagement kickoff, project execution, post-program follow-up, and long-term relationship management.
Drive pipeline development by identifying, engaging, qualifying, and converting B2B SaaS prospects into client engagements.
Build trusted relationships with executive stakeholders and become a strategic advisor throughout the client journey.
Own project plans, timelines, milestones, and dependencies across active engagements, ensuring projects remain on track and within scope.
Proactively identify and address engagement risks, including scope creep, timeline delays, budget concerns, and client satisfaction issues.
Coordinate internal teams and external stakeholders to ensure deliverables, decisions, and workstreams remain aligned.
Monitor client health and engagement success, proactively addressing challenges before they impact outcomes.
Identify and drive expansion opportunities, including upsells, cross-sells, renewals, and future engagements.
Maintain clear and consistent communication through status updates, meeting summaries, action plans, and executive-level discussions.
Leverage AI tools to improve efficiency across research, documentation, client communication, project tracking, and execution workflows.
Build and continuously improve processes, systems, templates, and best practices that support a scalable and consistent client experience.

Skills & Experience

5+ years of experience in client success, account management, consulting, professional services, project management, or a similar client-facing role within SaaS or technology environments.
Proven experience managing complex, multi-stakeholder client relationships with accountability for business outcomes, not just project coordination.
Demonstrated ability to manage both commercial conversations and client delivery processes.
Strong understanding of B2B SaaS business models, growth-stage companies, and customer lifecycle management.
Excellent organizational and project management skills, with the ability to manage multiple concurrent engagements and priorities.
Strong communication and relationship-building skills, with confidence interacting with senior leaders and executives.
Ability to create structure in ambiguous, fast-moving environments and proactively solve problems.
High level of ownership, accountability, and attention to detail.
Experience using CRM platforms such as HubSpot and project management tools such as Asana, Jira, or similar.
Comfortable working in AI-enabled environments and actively leveraging AI tools to improve speed, quality, and consistency of work.
Bachelor’s degree required; certifications such as PMP, CSM, or equivalent are a plus.

What Will Make You Stand Out

Previous experience working in B2B SaaS, consulting, client strategy, implementation, or professional services environments.
A strong commercial mindset with experience driving revenue growth through upsells, renewals, or expansion opportunities.
Ability to build scalable processes and bring structure where none exists.
Experience managing executive-level relationships and navigating complex stakeholder environments.
A proactive mindset focused on continuous improvement, operational excellence, and leveraging AI to maximize productivity.

About the Job

100% Remote position
Full-time role
Reports to: VP of Strategy & Analytics
Compensation: Commensurate with experience

Equal Opportunity Employer

Our client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

If this sounds like a fit, we’d love to hear from you. Apply now!

Postulación rápida

Refina tu búsqueda

software development advisor empleos en ecatepec, mex

Client Engagement Manager - SaaS Startup

Digital Transformation Cloud Consultant, Google Cloud (English, Spanish)

Consumer Insights & Sales Specialist - Hybrid - Mexico City

Lead Business Process Analysis Analyst

Consumer Insights & Sales Specialist - Hybrid - Mexico City

Senior Director, Finance – Mexico

Sales Development Representative

Senior Manager, Marketing Support

Technical Account Manager

Strategy & Consulting - Global Network - Industry X - Data Migration or Cost Optimization Consultant

Sales Engineer, Mid-Market Mexico

Partner Account Manager

Senior Technical Account Manager

BANAMEX - Java Developer - FullStack - AVP

Enterprise Account Manager

Director, Business Value Services

Manager of Sales Engineering

Pre-Sales AI Solutions and Services Architect

Cloud Solution Architect- D365 F&O (Supply Chain & Operations) Bilingual (Spanish-English)

Senior Technical Account Manager

Quiero recibir la alerta de empleo más reciente para software development advisor en ecatepec, mex

Related Searches

Client Engagement Manager - B2B SaaS

About Our Client

The Role

Responsibilities

Skills & Experience

What Will Make You Stand Out

About the Job

Equal Opportunity Employer

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado