13 publicaciones de empleo destacadas de software & devops engineer en nuevo león (¡Están contratando!)

Sr Support Engineer II
Blue Yonder —Monterrey, N. L.
- Tiempo completo
- Azure
- Oracle
- Informática
Senior Cybersecurity AI Engineer
Corning —Obispado, N. L.
- Informática
- DevOps
- Licenciatura
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Sr Advanced AI Data Engineer
Honeywell —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Azure
- DevOps
Senior Full-Stack Engineer (TypeScript, Node.js & Python)
Enroute —Dinastía, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Oracle
- Informática
- Seguro de vida
Postulación rápida
Engineering and Quality - Senior Platform Engineer
Fitch Group —Monterrey, N. L.
- Azure
- Administración de personal
- DevOps
- Permiso de maternidad y paternidad
11d
Roku QA Tester
Capital Empresarial Horizonte —Monterrey, N. L.
- $45,000 a $90,000 por mes
- Tiempo completo
- DevOps
- Inglés
- Java
Postulación rápida
Agentic Senior Engineer (AI & Full-Stack .NET)
serec consulting —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Informática
- DevOps
- Ingeniería
Postulación rápida
5d
Test Automation Engineer with JS/Playwright - Monterrey
Globant —Monterrey, N. L.
- Azure
- Administración de personal
- DevOps
Data Engineer (Azure) - Remote, Latin America
Bluelight Consulting —Monterrey, N. L.
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Informática
- DevOps
11d
Especialista en Administración de Bases de Datos (DBA Multi-Engine)
serec consulting —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Azure
- Informática
- DevOps
Postulación rápida
10d
Engineering and Quality - Lead Data Engineer
Fitch Group —Monterrey, N. L.
- Administración de personal
- DevOps
- SQL
- Permiso de maternidad y paternidad
Java Tech Lead - Monterrey
Globant —Monterrey, N. L.
- Azure
- Administración de personal
- DevOps
.NET Architect,Tech Lead - Monterrey
Globant —Monterrey, N. L.
- Azure
- DevOps
- Experiencia en bases de datos

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Sr Support Engineer II

Blue Yonder -
Monterrey, N. L.

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Información del empleo

Tiempo completo

Cualificaciones

Jira
Azure
Oracle
Informática
Gestión de incidentes
Kubernetes
Tooling
DevOps
AWS Certification
Sistemas de información
Google Cloud Platform
Bash
Respuesta a incidentes
Docker
Licenciatura
PostgreSQL
ServiceNow
Linux
SaaS
Gestión de venta al por menor
Python
PowerShell
Shell Scripting
MySQL
Gestión de identidades y accesos

Descripción completa del empleo

Role summary The Senior Support Engineer II is a senior individual contributor on the customer support team responsible for resolving high-severity incidents, driving root-cause analysis, and improving operational reliability for Blue Yonder’s SaaS and on-premise solutions. This role combines deep technical troubleshooting, customer-facing communication, cross-functional escalation, and contributions to knowledge base, automation, and process improvements to reduce recurring incidents and improve customer satisfaction.

Key responsibilities

Own end-to-end incident management for high-severity customer issues: triage, diagnosis, remediation, and post-incident reviews.
Perform advanced troubleshooting across application stacks, integrations, databases, messaging/streaming layers, and cloud infrastructure (AWS/Azure/GCP).
Collaborate with Engineering, DevOps, Product, and Security teams to escalate and resolve product defects, performance issues, and interoperability problems.
Drive RCA (root cause analysis) and implement or recommend fixes, configuration changes, or workarounds; ensure follow-through to closure.
Create and maintain runbooks, troubleshooting guides, KB articles, and automation (scripts, playbooks) to accelerate resolution and enable lower-level support.
Mentor and coach junior support engineers; provide technical leadership on complex cases.
Participate in on-call rotations and after-hours incident response as needed; follow established SLAs and escalation procedures.
Analyze support trends and metrics to identify systemic issues and propose product or process improvements.
Assist customers with installations, upgrades, health checks, and performance tuning for both cloud and on-prem deployments.
Communicate clearly and empathetically with customers, providing timely updates and managing expectations during incidents.

Required qualifications

5+ years of experience in technical support, systems administration, SRE, or similar customer-facing technical roles supporting enterprise software.
Strong troubleshooting skills across application stacks, operating systems (Linux/Windows), databases (e.g., PostgreSQL, MySQL, Oracle), and networking fundamentals.
Experience with cloud platforms (AWS, Azure, or GCP) and common cloud services (compute, networking, storage, IAM, monitoring).
Proficiency with log analysis, metrics/observability tools (e.g., ELK/EFK, Prometheus, Grafana), and diagnostic tooling.
Comfortable with scripting and automation (Python, Bash, PowerShell, or similar) to build repeatable diagnostics and fixes.
Experience using ticketing systems (e.g., Jira, ServiceNow) and working to SLA-driven processes.
Strong customer-facing communication skills — able to explain complex technical issues to technical and non-technical stakeholders.
Bachelor’s degree in Computer Science, Information Systems, or equivalent experience (or comparable professional experience).

Preferred qualifications

Experience supporting SaaS or multi-tenant enterprise platforms and integrations (APIs, message brokers, ETL).
Familiarity with containerization and orchestration (Docker, Kubernetes) and infrastructure-as-code (Terraform/CloudFormation).
Background in supply chain, retail, or logistics software domains.
Certifications such as AWS/Azure/GCP associate-level, Linux+, or relevant vendor certifications.
Experience with performance tuning, capacity planning, and automated remediation frameworks.

Core competencies and behaviors

Customer-centric mindset: prioritizes customer outcomes and clarity in communication.
Strong analytical skills and methodical approach to problem solving.
Calm under pressure and effective in incident-driven environments.
Collaborative: works well across engineering, product, and operations teams.
Continuous improvement: documents learnings and drives automation to reduce toil.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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software & devops engineer empleos en nuevo león

Sr Support Engineer II

Senior Cybersecurity AI Engineer

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Engineering and Quality - Senior Platform Engineer

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Agentic Senior Engineer (AI & Full-Stack .NET)

Test Automation Engineer with JS/Playwright - Monterrey

Data Engineer (Azure) - Remote, Latin America

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