20 publicaciones de empleo destacadas de technical support help desk en mexico (¡Están contratando!)

On-Site Support Analyst IT
The Lincoln Electric Company —Torreón, Coah.
- Tiempo completo
- Inglés
- Licenciatura
Head of eComm Channel - LATAM
LEGO —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Inglés
4d
LEAD,IT HELP DESK-IT BTSSC-IM
AutoZone —Chihuahua, Chih.
- Tiempo completo
- Administración de personal
- Inglés
- Licenciatura
Engr, Tech Supp 1
AVI-SPL —Argentina Poniente, CDMX
- Tiempo completo
- Administración de personal
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
10d
IT Help Desk (AR)
Grupo TECMA —Tijuana, B.C.
- Tiempo completo
- Bilingüe
- Microsoft Word
- Microsoft Excel
10d
Lead Support Agent
Jack Westin —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Inglés
Postulación rápida
4d
IT Operations Helpdesk Support (CMDX)
Ulfix —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
- Linux
Postulación rápida
Dynamics 365 Functional Analyst
Gate Gourmet —México, Zac.
- Tiempo completo
- Captura de datos
Power Apps Support Analyst L1
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Informática
Access Management Analyst I
Allegion —Ensenada, B.C.
- Tiempo completo
- Microsoft Access
IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
IT Operations Helpdesk Support (QRO)
Ulfix —Querétaro, Qro.
- Tiempo completo
- Azure
- Inglés
- Linux
Postulación rápida
Channel Operations Support Analyst (2 open roles)
Motorola Solutions —Reynosa, Tamps.
- Tiempo completo
- Administración de personal
- Experiencia en ventas
- Salesforce
IT Operations Specialist
RESORTCOM INTERNATIONAL MEXICO —Guadalajara, Jal.
- Incluye fines de semana
- Bilingüe
- Informática
- Inglés
Postulación rápida
6d
Agente trilingüe (ing/esp/pt) matutino - fin de semana libre
Computacenter Mexico —Juárez, CDMX
- $18,000 a $23,000 por mes
- Fines de semana
- Servicio al cliente
- Inglés
- Descuentos y precios preferenciales
- Trabajo desde casa
Postulación rápida
Support Specialist
Restaurant365 —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Microsoft Excel
- Administración de personal
- ERP systems
- Seguro dental
- Seguro de la vista
Postulación rápida
11d
Especialista Infraestructura
AIRBUS HELICOPTERS MEXICO, S.A. de C.V. —Ciudad de México
- Tiempo completo
- Administración de personal
- Gestión de inventario
- Capacidad analítica
Manager, IT
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Informática
- Licenciatura
- Liderazgo
Technical Support Engineer - Vericut
CGTech Srl —Monterrey, N. L.
- CAD
Network End User Specialist
NTT Ltd —Guadalajara, Jal.
- Tiempo completo
- Microsoft Access
- Azure
- Microsoft Outlook

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On-Site Support Analyst IT

The Lincoln Electric Company -
Torreón, Coah.

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Información del empleo

Tiempo completo

Cualificaciones

LAN
Inglés
Licenciatura
Hardware de computadora
WAN
Directorio activo
Tecnologías de la información

Descripción completa del empleo

On-Site Support Analyst IT

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com.

Location: Coauhuila- BCS- BETA, Distrito Federal
Employment Status: Salary Full-Time
Function: Information Technology
Pay Range: ($272,724.50 - $409,086.74)
Target Bonus: 10.0%
Req ID: 29072

Job Responsibilities

We are looking for a passionate IT On-Site Support Analyst II who thrives on delivering excellent customer experience and acting as a trusted technology partner for end users. This role plays a key part in ensuring a seamless IT experience by resolving incidents, enabling solutions, and supporting the deployment of IT services and equipment.

Key Responsibilities

Provide advanced technical support to end users, ensuring timely and effective resolution.
Manage tickets, requests, and tasks using tools such as Ivanti, with a strong focus on user experience.
Install, configure, and maintain end-user equipment (PCs, laptops, mobile devices, printers, and peripherals).
Administer user accounts, access, and permissions, ensuring security and compliance.
Troubleshoot hardware, software, and network connectivity issues, escalating when necessary.
Support and implement collaboration tools (Microsoft Teams, video conferencing, A/V systems).
Contribute to technical documentation and knowledge base to improve processes and self-service.
Enforce IT security policies and data protection standards.
Manage IT asset inventory and collaborate with technology vendors.
Train users on digital tools, best practices, and security awareness.

Profile & Requirements

Bachelor’s degree in IT or related field + 2 years of experience (or 3 years without a degree).
Experience supporting corporate IT environments.
Strong knowledge of:
- Microsoft 365 (Teams, OneDrive, Intune, Enterprise Apps)
- Active Directory
- Windows OS and iOS
- LAN/WAN and Wi-Fi networking
Hands-on experience in troubleshooting hardware, software, and networks.
Familiarity with meeting room and video conferencing technologies.
Intermediate to advanced English proficiency (required).

What Will Make You Stand Out

Strong customer service mindset
Analytical thinking and effective problem-solving skills
Ability to manage multiple priorities in dynamic environments
Collaborative mindset and continuous learning attitude
Interest in staying up to date with emerging technologies

Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Job Segment: Information Technology, Help Desk, User Experience, Network, Technical Support, Technology

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