20 publicaciones de empleo destacadas de support representative en apodaca, nle (¡Están contratando!)

Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
4h
Healthcare Customer Service Representative (Bilingual English/Spanish)
MuchoRed —San Pedro Garza García, N. L.
- $17,500 a $20,500 por mes
- Tiempo completo
- Bilingüe
- Servicio al cliente
- Inglés
- Estacionamiento gratuito
Postulación rápida
Project Coordinator
Hammond Power Solutions —Guadalupe, N. L.
- Administración de personal
- Administración del tiempo
Postulación rápida
Bilingual Remote Sales Representative - R215
Hyre —Monterrey, N. L.
- $88 a $159 por hora
- Turno de 8 horas
- Home Office (Desde casa)
- Bilingüe
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Workplace Administrator - MEX
WWEX Group —Monterrey, N. L.
- Bilingüe
- Administración de personal
- Inglés
Postulación rápida
2d
PTP Finance Analyst
Adient —San Pedro Garza García, N. L.
- Tiempo completo
5d
COORDINATOR 1, ACCOUNTS RECEIVABLE (S178)
Bendix —Apodaca, N. L.
- Microsoft Excel
- ERP systems
- Microsoft Office
- Vacaciones adicionales o permisos con goce de sueldo
- Seguro de vida
Senior Customer Service Representative
Gentherm —Monterrey, N. L.
- Servicio al cliente
- ERP systems
- Microsoft Office
Customer Service Representative
Pediatric Associates Family of Companies —San Pedro Garza García, N. L.
- $18,000 a $22,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
- Microsoft Office
Postulación rápida
Senior Quality Inspector (Stamping)
Current Power Technologies —Parque Industrial Acueducto, N. L.
- $18,000 a $35,000 por mes
- Tiempo completo
- Experiencia en manufactura
Postulación rápida
10d
Customer Service Representative
sinapsis ingeniera S.A.S —Hacienda San Francisco, N. L.
- $17,000 a $19,000 por mes
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Customer Service Rep MX
RS Americas —Monterrey, N. L.
- Bilingüe
- Servicio al cliente
- Inglés
Sr Quantitative Representative - Pricing
GM Financial —Monterrey, N. L.
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Customer Service Representative
Vortex Freight —Monterrey, N. L.
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
Postulación rápida
Senior Industrial Sales Representative
Eaton —San Pedro Garza García, N. L.
- Experiencia en ventas
- Licenciatura
- Disponible para viajar
CSR Frick Parts
Johnson Controls —San Pedro Garza García, N. L.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Microsoft Office
11d
Program Buyer
ZF —Guadalupe, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Inglés
- Seguro de vida
12d
Specialist, Stadium Pitch & Competition Security - Match Day Only
FIFA —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Customer Service Representative
Howmet Aerospace —Ciénega de Flores, N. L.
- Home Office (Desde casa)
- Oracle
- Servicio al cliente
- ERP systems
Postulación rápida
SSD Shift Area Manager, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Monterrey, N. L.
- Incluye fines de semana
- Administración de personal
- Licenciatura
- Gestión de venta al por menor

Quiero recibir la alerta de empleo más reciente para support representative en apodaca, nle

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Customer Service Representative

ONE CALL MX
Monterrey, N. L.

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$16,000 a $17,500 por mes
Hace 4 horas

Beneficios

Vales de despensa
Estacionamiento para empleados
Programa de referidos
Estacionamiento de la empresa

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Bachillerato

Descripción completa del empleo

About us:

One Call is a leading healthcare solutions provider specializing in the coordination of care for injured workers within the Workers' Compensation industry. Through innovative technology, nationwide provider networks, and dedicated customer support, One Call helps ensure injured employees receive timely access to the medical services they need while supporting positive outcomes for clients, providers, and patients.

Position:
Care Coordinator (CSR)

Position Summary:

The Customer Service Agent serves as a key point of contact for injured workers, healthcare providers, adjusters, and internal stakeholders. This role is responsible for coordinating medical services, scheduling appointments, maintaining accurate case documentation, and ensuring a seamless customer experience throughout the care process.

The ideal candidate is customer-focused, detail-oriented, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and empathy.

Key Responsibilities:

Coordinate and schedule medical appointments and services for injured workers.
Communicate with healthcare providers, injured workers, adjusters, and other stakeholders to facilitate timely care.
Verify appointment availability and identify appropriate providers based on network requirements and client guidelines.
Maintain accurate and detailed documentation of all case activities in company systems.
Follow up on scheduled services to ensure completion and resolve any scheduling conflicts or issues.
Provide exceptional customer service through phone, email, and other communication channels.
Manage multiple cases simultaneously while meeting established productivity and quality standards.
Escalate complex or urgent situations to appropriate departments when necessary.
Ensure compliance with company policies, procedures, and regulatory requirements.
Support departmental goals and contribute to continuous process improvement initiatives.

Qualifications Required:

High school diploma or equivalent.
Advanced English communication skills (written and verbal).
Minimum of 1 year of experience in Customer Service, Call Center, Healthcare Coordination, Scheduling, or a related field.
Strong organizational and multitasking skills.
Proficiency with computer systems and Microsoft Office applications.
Ability to work effectively in a fast-paced environment.

Preferred:

Experience in healthcare, medical scheduling, workers' compensation, insurance, or case coordination.
Experience working with CRM or case management systems.
Bilingual English/Spanish skills are a plus.
Excellent customer service and communication skills.
Strong attention to detail and accuracy.
Problem-solving and critical-thinking abilities.
Ability to prioritize workload and manage time effectively.
Professionalism and empathy when interacting with customers.
Adaptability and willingness to learn new processes and systems.

Benefits:

Base salary $17,500.00 MXN
10% Food vouchers
Monday to Friday
Referral Bonus
Law benefits

Schedule:

The operation runs from 8:00 a.m. to 8:00 p.m., and your assigned schedule will fall within these hours (8 hr daily). Weekly working hours: 40.

Location:

Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, 64710 Monterrey, N.L.

Join One Call and help make a meaningful difference in the lives of injured workers by ensuring they receive the care they need when they need it.

Sueldo: $16,000.00 - $17,500.00 al mes

Beneficios:

Estacionamiento de la empresa
Programa de referidos
Vales de despensa

Lugar de trabajo: Empleo presencial

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para support representative en apodaca, nle

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