20 publicaciones de empleo destacadas de customer experience associate en jalisco (¡Están contratando!)

Process Developer-Customer Service
EDM S de RL de CV —Zapopan, Jal.
- Tiempo completo
- Administración de personal
- Mercadotecnia
- Servicio al cliente
Postulación rápida
Operations Manager, Worldwide Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Análisis de datos
- Inglés
2d
- Associate Specialist, Carrier Procurement
RXO, Inc. —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Seguro de vida
Front Desk Associate
WeWork —Guadalajara, Jal.
- Tiempo completo
- Servicio al cliente
- Licenciatura
- Recepción
Corporate Development Associate
Technical Safety Services —Guadalajara, Jal.
- Tiempo completo
- Microsoft Excel
- Licenciatura
- Negocios
4d
Collections / Accounts Receivable Associate ll
Arrow Electronics, Inc. —Tlaquepaque, Jal.
- Tiempo completo
- Microsoft Excel
- Inglés
- Bachillerato
- Seguro dental
- Seguro de la vista
OTR Manager Jr., Last Mile Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Inglés
- Bachillerato
- Gestión de venta al por menor
Shift Manager, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Sr. Operations Manager, Worldwide Operations
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Guadalajara, Jal.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
4d
Shift Manager Jr, Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —El Salto, Jal.
- Incluye fines de semana
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
3d
Sales Operations Specialist - Canada
Carestream Health —Zapopan, Jal.
- Microsoft Word
- Administración de personal
- Experiencia en ventas
Senior Mechanical Designer - Custom Orders
ABB —Tlajomulco, Jal.
- Tiempo completo
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
- Seguro dental
- Permiso de maternidad y paternidad
Global Operations Specialist
Flexport —Guadalajara, Jal.
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Licenciatura
Associate Engineering Manager
CrunchTime —Guadalajara, Jal.
- DevOps
- Desarrollo de software
- Vacaciones adicionales o permisos con goce de sueldo
- Descuento de gimnasio
Associate Production Supervisor
Flex LTD —Guadalajara, Jal.
- Inglés
- Ensamblaje
- Licenciatura
Regional Sales Manager Guadalajara
Gates Corporation —Tlaquepaque, Jal.
- Oracle
- Administración de personal
- Experiencia en ventas
Human Resources Generalist II
Jabil Circuit —Guadalajara, Jal.
- Tiempo completo
- Experiencia en manufactura
5d
OTR Manager , Amazon Logistics
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —El Salto, Jal.
- Incluye fines de semana
- Administración de personal
- Inglés
- Licenciatura
Director - Rooms - D
Marriott International, Inc —Guadalajara, Jal.
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Licenciatura
Tablaroquero (a)
Marriott International, Inc —Puerto Vallarta, Jal.
- Tiempo completo
- Carpintería
- Mantenimiento
- Bachillerato

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Process Developer-Customer Service

EDM S de RL de CV -
Zapopan, Jal.

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Administración de personal
Plurilingüe
Mercadotecnia
Servicio al cliente
Inglés
Recursos humanos
Negocios
Experiencia en operaciones bancarias
Tecnologías de la información

Descripción completa del empleo

Sr. Associate - Customer Care - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Process Developer - Customer Service! A dedicated CSR for Insurance is committed to delivering top-notch service with a focus on providing exceptional care and support to policyholders ensuring their needs are met and their experience is of the highest quality. Responsibilities: - This is a full-time role and would involve balancing various tasks like the following indicative - but not limited to - take customer service phone calls Inbound voice channel and Outbound voice channel (minimally as required due to returned calls drop calls communication-related errors and internal requests). - Perform all tasks and responsibilities: as per process guidelines and procedure Ability to multitask and navigate in various programs. - Professional skills on the phone. - Ability to foresee problems & communicate with management. - Perform on metrics and targets - AHT CSAT QA and SL etc. - Positive attitude towards process changes. - Manage time effectively and be a team player with others. - Comprehension of customer ask and attempt to first time resolution - Abide to all code of conduct and policies

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Customer Experience Certification (COPC) - COPC Inc.COPC Inc., Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources

Required Skills

Banking Capital Markets, Customer Care, Customer Experience (CX), Customer Service, Data Analytics, Fraud Detection, Fraud Disputes, Sales, Technical Support

Language

English, Spanish

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Voice

Remote Type -

Hybrid

Work Shift -

Day Job (Mexico)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Postulación rápida

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customer experience associate empleos en jalisco

Process Developer-Customer Service

Operations Manager, Worldwide Operations

- Associate Specialist, Carrier Procurement

Front Desk Associate

Corporate Development Associate

Collections / Accounts Receivable Associate ll

OTR Manager Jr., Last Mile Operations

Shift Manager, Amazon Logistics

Sr. Operations Manager, Worldwide Operations

Shift Manager Jr, Amazon Logistics

Sales Operations Specialist - Canada

Senior Mechanical Designer - Custom Orders

Global Operations Specialist

Associate Engineering Manager

Associate Production Supervisor

Regional Sales Manager Guadalajara

Human Resources Generalist II

OTR Manager , Amazon Logistics

Director - Rooms - D

Tablaroquero (a)

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