17 publicaciones de empleo destacadas de digital analytics engineer en miguel hidalgo, dif (¡Están contratando!)

DPC Service Manager
Agfa —Ciudad de México, CDMX
- Administración de personal
- Servicio al cliente
- Mantenimiento
Principal Agentic Data Systems Engineer
Salesforce —Ciudad de México, CDMX
- Tiempo completo
- Salesforce
- SQL
- Python
Vice President, Patent Attorney
BlackRock Investments —Ciudad de México, CDMX
- Administración de personal
- Sin título de educación superior
- Negocios
Technical Account Manager | ThousandEyes
Cisco Systems —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
Sr. Engineer, Access Governance
McDonald's Corporation —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
Postulación rápida
Professional, IT Operations
BSA-JLL - LaSalle Partners, MEX —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Mantenimiento
- Liderazgo
Postulación rápida
Senior Analyst, Product Management
Bain & Co. —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Administración de personal
- Inglés
Postulación rápida
Sr. Manager Marketing
Gates Corporation —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Excel
- Mercadotecnia
Data Architect
PALO IT —Ciudad de México, CDMX
- Azure
- DevOps
- Java
Postulación rápida
Personal Systems Category Leader for Mexico
HP —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Inglés
- Apertura de nuevos negocios
Senior Data Scientist
Jellyfish —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Inglés
- SQL
- Python
Postulación rápida
Senior Manager – Release management
Kraft Heinz Company —Ciudad de México, CDMX
- Tiempo completo
- Azure
- DevOps
- Python
Marketing Data Scientist, Data & AI Enablement
Vonage —Ciudad de México, CDMX
- Home Office (Desde casa)
- Azure
- Doctorado
- Maestría
Postulación rápida
Senior Database Engineer
Jumper Capital —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Oracle
- Informática
- Experiencia en ventas
Postulación rápida
Senior Developer Verint AI & Social Engineering
Capgemini —Ciudad de México, CDMX
- Tiempo completo
- Trabajo híbrido
- Informática
- Java
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
Postulación rápida
Lead UI/UX Designer – DTC eCommerce Brand
Whiskey Library —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Gestión de venta al por menor
- HTML
Postulación rápida
1d
Senior Engineer – Observability Engineering
Levi Strauss & Co. —Centro (Área 1), CDMX
- Tiempo completo
- Azure
- Informática
- Maestría
Postulación rápida
1d

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DPC Service Manager

Agfa -
Ciudad de México, CDMX

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Información del empleo

Cualificaciones

Gestión de costos
Administración de empresas
Administración de personal
Plurilingüe
Servicio al cliente
Mantenimiento
Inglés
Pérdidas y ganancias
Mejora continua
Negocios

Descripción completa del empleo

The Service Manager will ensures day-to-day service and/or support delivery (e.g. support service, implementation service, hardware, licenses) to Agfa customers and/or the Agfa organization. The Service Manager is responsible for managing the relevant Service department by monitoring costs, revenues and employees, as well as third party utilization and providing forecasts on related figures, as well as team staffing, escalation management, up- selling and developing skills concurrently with sold products and the need of the market. He/She gives lead to Field Service Engineers of a sub-region.

The Service Manager will focus on direct customer contact/ escalations/ people management/ Country or Region to achieve sales and margins, guarantee increasing customer satisfaction and be in line with HQ KPIs (financial and operational).

What You'll Do (Duties & Accountabilities):

Direct and optimize field service operations for large-format printing systems, workflow software, and related technologies.
Supervise escalation processes, issue problems and provide expert examination, analysis and communication of complex Services issues
Ensure effective preventive and corrective maintenance execution, installations, and technical support.
Monitor core service KPIs: uptime, SLA compliance, response time, first-time-fix rate, backlog, and productivity.
Customer Experience & Escalation Management
Maintain strong relationships with industrial print customers, converters, and service partners.
Act as senior escalation point for critical production issues impacting customer operations.
Drive continuous improvement in customer satisfaction and retention.
Financial & Service Business Management
Own the P&L of the service operation, including contracts, spare parts, labor, and third-party services.
Lead up-selling and cross-selling of service contracts, consumables, upgrades, and software licenses.
People Leadership & Capability Development
Lead, coach, and develop Field Service Engineers
Plan workforce capacity aligned with installed base growth and service demand.
Strengthen technical competencies in digital printing, workflow automation, and color management.
Strategy, Compliance & Governance
Execute regional and HQ service strategies and transformation initiatives.
Ensure safe, ethical, and compliant operations aligned with corporate policies and local regulations.
Promote process standardization, digital tools, and continuous improvement across service delivery.

What You'll Bring (Education & Experience):

Degree: Administration, business management, engineering.
Languages: English and Spanish.
Team Leadership.
Implementation of strategy / tactics
Service business management, Cost management and P&L
Sales in Service Business, Go to market approach.
Minimum 10 years of relevant service / business experience, maintenance activities of Wide format printing.
Desirable previous knowledge of Latin America market.
Broad view on processes and tools.

Specific Skills:

Knowledge of the wide format printing market of the region, selling maintenance contracts to end customers and also to dealers
Strong execution through teams.
Available for travel over the region (25 - 50% of time)
Analytic skills and strong in communication.
Software and applications development, project implementation, technology support, dealers channel administration.
Customer service skills, including the demonstrated ability to work constructively with both internal and external groups. Strong interpersonal skills, including the proven ability to network in a global environment.
Build relationships with geographically remote personnel. Ability to understand overall business needs.

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digital analytics engineer empleos en miguel hidalgo, dif

DPC Service Manager

Principal Agentic Data Systems Engineer

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Technical Account Manager | ThousandEyes

Sr. Engineer, Access Governance

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Sr. Manager Marketing

Data Architect

Personal Systems Category Leader for Mexico

Senior Data Scientist

Senior Manager – Release management

Marketing Data Scientist, Data & AI Enablement

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Senior Developer Verint AI & Social Engineering

Lead UI/UX Designer – DTC eCommerce Brand

Senior Engineer – Observability Engineering

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Quiero recibir la alerta de empleo más reciente para digital analytics engineer en miguel hidalgo, dif

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