17 publicaciones de empleo destacadas de linux systems administration en ciudad de méxico, dif (¡Están contratando!)

IT Service Desk Agent
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Microsoft Outlook
- Mantenimiento
- Inglés
Postulación rápida
Full Stack Software Engineer (IoT)
NTT Ltd —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Informática
- DevOps
3d
SAP Basis Administrator 2501
Xideral —Ciudad de México, CDMX
- Home Office (Desde casa)
- Mantenimiento
- Inglés
- Java
- Seguro de vida
Postulación rápida
Technical Account Manager | ThousandEyes
Cisco Systems —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
AWS Cloud Administrator – Managed Infrastructure Services
Arcadion —Colonia Polanco, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Inglés
- Mejora continua
Postulación rápida
IT Operations Helpdesk Support (CMDX)
Ulfix —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Inglés
- Linux
Postulación rápida
Senior Security Platform Engineer
Thomson Reuters —Ciudad de México, CDMX
- Tiempo completo
- Azure
- DevOps
- Linux
3d
DB Admin. IT - Oracle SQL Server DBA
Gates Corporation —Ciudad de México, CDMX
- Oracle
- Informática
- Experiencia en bases de datos
DevOps
Zurich Insurance —Ciudad de México, CDMX
- Correo electrónico
- Azure
- Administración de personal
- Informática
Java & API Application Support Engineer – AMS
Kyndryl —Ciudad de México, CDMX
- Tiempo completo
- Oracle
- Informática
- Microsoft Office
Senior Platform Engineer
Kiwi Financial Inc —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- DevOps
- Inglés
- Linux
6d
VoIP Administrator - FreeSwitch
Arcadion —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Linux
Postulación rápida
Senior PostgreSQL Database Engineer - EMEA (Remote)
Percona —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Azure
- Oracle
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
- Horarios flexibles
Sr. Principal Engineer, SRE
iCIMS Talent Acquisition —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- DevOps
- Permiso de maternidad y paternidad
- Seguro de vida
Senior Site Reliability Engineer
SimCorp A/S —Ciudad de México, CDMX
- Incluye fines de semana
- Azure
- Administración de personal
- Informática
Sr. Principal Engineer, SRE
iCims —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Administración de personal
- DevOps
- Permiso de maternidad y paternidad
- Seguro de vida
Senior Oracle Database Administrator (EBS)
Warner Bros. Discovery —Ciudad de México, CDMX
- Tiempo completo
- Azure
- Oracle
- Informática

More jobs to discover

Find similar jobs that you might be interested in.

Full Stack Software Engineer (IoT)
NTT Ltd —Ciudad de México, CDMX
3-5 years of experience in software development with . Exposure to agile software development methodologies. Solid understanding of object-oriented programming…
3d

Quiero recibir la alerta de empleo más reciente para linux systems administration en ciudad de méxico, dif

Al ingresar a tu cuenta, aceptas las Condiciones del servicio de SimplyHired y das tu consentimiento a nuestra Política de privacidad y Cookies.

IT Service Desk Agent

Arcadion -
Colonia Polanco, CDMX

Postulación rápida

Información del empleo

Tiempo completo

Cualificaciones

Microsoft Outlook
Gestión de servicios de TI
Mantenimiento
Inglés
DHCP
VoIP
DNS
Habilidades de organización
SharePoint
Linux
Gestión de cuentas
Directorio activo

Descripción completa del empleo

Helpdesk Agent:

Job Title: Level 1 IT Service Helpdesk Agent (Experienced)
Department: IT Support Services
Location: Mexico City

Mexico’s SAT: Registered with (Tax Administration Service). Should have a Mexican RFC tax ID.
Position Type: Full-Time

Language: Fluent English (Required)

Currency: Paid in MXN

Overview:

We are seeking a reliable and technically adept Level 1 IT Service Helpdesk Agent with proven hands-on experience to join our growing IT support team. While this is a Level 1 role, we're looking for someone who brings practical expertise, strong troubleshooting skills, and a commitment to delivering outstanding customer service. You’ll be the first point of contact for technical support requests, responsible for resolving or escalating issues related to hardware, software, networking, and user access.

Key Responsibilities:

Serve as the first point of contact for end-users seeking technical assistance via phone, email, or ticketing system.
Troubleshoot and resolve common issues related to desktops, laptops, mobile devices, printers, VoIP systems, and peripherals.
Provide Level 1 support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), Windows OS, and basic network connectivity.
Escalate complex or unresolved issues to Level 2 or Level 3 teams following established escalation protocols.
Document all incidents, service requests, and resolutions in the ITSM/ticketing system accurately and timely.
Perform user account management tasks, including password resets, access control, and account provisioning.
Support onboarding and offboarding processes by setting up workstations and configuring standard software.
Educate users on basic IT security practices, software usage, and self-help resources.
Assist with hardware deployment, inventory tracking, and basic preventative maintenance tasks.

Required Skills & Experience:

2–3 years of experience in a similar IT helpdesk or technical support role.
Strong troubleshooting skills with the ability to diagnose and resolve Level 1 technical issues.
Hands-on experience with Windows 10/11, Microsoft 365, and common desktop applications.
Familiarity with Active Directory, ticketing systems (e.g., SyncroMSP or similar), and remote support tools.
Basic understanding of network concepts (IP addressing, DNS, DHCP, VPN).
Excellent written and verbal communication skills, with a customer-first attitude.
Strong organizational skills and attention to detail.

Preferred Qualifications (Assets):

CompTIA A+, Microsoft 365 Fundamentals, or equivalent certification.
Experience working in a Managed Service Provider (MSP) environment.
Exposure to ITIL-based service delivery practices.
Familiarity with macOS or Linux systems.

What We Offer:

A supportive and collaborative team culture
Continuous learning and professional development opportunities
Competitive salary and benefits package
Opportunities to grow within the IT support and infrastructure team

Apply Now if you have a passion for technology, a problem-solving mindset, and want to be part of a dynamic IT support environment.

REQUIRED Language Level:

English (Fluent)

Postulación rápida

Refina tu búsqueda

linux systems administration empleos en ciudad de méxico, dif

IT Service Desk Agent

Full Stack Software Engineer (IoT)

SAP Basis Administrator 2501

Technical Account Manager | ThousandEyes

AWS Cloud Administrator – Managed Infrastructure Services

IT Operations Helpdesk Support (CMDX)

Senior Security Platform Engineer

DB Admin. IT - Oracle SQL Server DBA

DevOps

Java & API Application Support Engineer – AMS

Senior Platform Engineer

VoIP Administrator - FreeSwitch

Senior PostgreSQL Database Engineer - EMEA (Remote)

Sr. Principal Engineer, SRE

Senior Site Reliability Engineer

Sr. Principal Engineer, SRE

Senior Oracle Database Administrator (EBS)

More jobs to discover

Quiero recibir la alerta de empleo más reciente para linux systems administration en ciudad de méxico, dif

Related Searches

Herramientas para candidatos

Herramientas para empresas

Explorar

Mantente conectado