The insurance representative analyst is responsible for supporting the insurance supervisor with the technical, commercial processes, and insurance performance in terms of competitiveness and conciliation process. Also, support all the administration of data of the different insurance products that are commercialized during the life cycle of insurance.
Support the performance of our Value-Added Products programs assigned and the management, monitoring, and execution of sales strategies (e.g., OnStar, integrated maintenance plans), ensuring compliance with KPIs across the dealer network through performance monitoring, implementation of sales incentives, and operational follow-up.
Commercial Management and KPI Tracking, and support the dealership network, GMF field team, other GMF departments and Insurance Companies in different requirements and reports, for the achievement of the objectives.
Support in conciliation processes for the assigned insurance products in terms of execution of incentives and sales contests:
Design and implement contests for the sales force (dealers).
Track results, rankings, and goal achievement.
Coordinate communication of campaigns and incentives with internal stakeholders.
Evaluate the effectiveness of commercial initiatives.
Support the creation of commercial materials and newsletters about the assigned products.
Support Internal Areas but no limited, as follows:
Accounting department of with portfolio payment follow-up and collecting gross commissions through the development of functionalities of the POS system.
Sales Area (District Managers, Fleets and Leasing) with Insurance related issues, administration and FAQ.
Legal department for contract renewals and regulations monitoring.
Active participation in special projects as assigned.
Effectively manage operational relationships with insurance companies, with proactive vendor oversight to ensure consistent follow-up, clear and timely communication.
- Bachelor’s degree in Business, Marketing, Finance, Accounting, Engineering, Actuarial or related is required.
- Proficient oral and written communication skills in Spanish and English
- 0–2 years in sales, data analysis, operations, or consulting (insurance related preferred).
- Experience in the automotive, insurance, or financial products sectors is desirable.
- Teamwork and collaborative attitude.
- Data Analysis and constant follow-up skills.
- Detail Oriented.
- Highly responsible and proactive attitude.
- Customer focused approach.
- Intermediate to advanced Excel proficiency (pivot tables, formulas, data analysis). Knowledge of visualization tools (Power BI, Tableau) is desirable.
GM Financial es un empleador que ofrece igualdad de oportunidades. No discriminamos a ningún(a) candidato(a) o colaborador(a) por motivo de raza, color, edad, género, estado civil, origen étnico o nacionalidad, religión, preferencias sexuales, identidad de género, expresión de género, condición de veterano(a), discapacidad, o cualquier otra condición que menoscabe la dignidad humana y pretenda anular o afectar los derechos y libertades de las personas.
