DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 offices, 120 cities, 56 countries and approximately 743,000 employees worldwide.
Offer
- Career development according to your profile and interests.
- Work in one of the best companies and feel proud.
- Access to an innovative methodology and tools.
- Direct contact with experts worldwide.
- Use of work schemes and cutting-edge technologies.
- Constant training.
- Work environment based on teamwork and collaboration.
- Participation in International Projects
Salesforce Business Analyst Sr. (CL10)
Certifications
At least 2 certifications:
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Salesforce Certified Administrator (mandatory)
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Salesforce Certified Business Analyst (strongly preferred)
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Salesforce Advanced Administrator or Platform App Builder (nice to have)
Experience:
4+ Years hands-on experience
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4+ Years of experience as Salesforce Business Analyst in enterprise implementations.
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Lead requirement gathering workshops (JAD sessions, stakeholder interviews, process mapping).
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Strong knowledge of Salesforce capabilities across Sales Cloud, Service Cloud, and Experience Cloud.
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Experience defining complex user stories, business process flows, and solution design documentation.
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Ability to perform gap analysis and recommend scalable Salesforce solutions.
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Experience supporting integrations (understanding APIs, middleware concepts – functional perspective).
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Lead UAT cycles, manage backlog prioritization, and work closely with Product Owners.
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Experience working in Agile/Scrum environments.
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Excellent stakeholder management and executive-level communication in English & Spanish.
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Ability to mentor junior BAs.
Soft Skills
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Executive-level communication in English & Spanish.
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Strong stakeholder management and negotiation skills.
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Strategic thinking with solution-oriented mindset.
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Ability to influence decision-making across business and IT teams.
