20 publicaciones de empleo destacadas de customer support coordinator en monterrey, nle (¡Están contratando!)

Customer Service Representative
ONE CALL MX —Monterrey, N. L.
- $16,000 a $17,500 por mes
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
- Programa de referidos
Postulación rápida
5d
Logistics & Customer Service Coordinator
Master Fluid Solutions —Monterrey, N. L.
- Tiempo completo
- Servicio al cliente
- Salesforce
- ERP systems
Logistics Specialist
PROTRANS INTERNATIONAL LLC —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
Import Coordinator
Parker Hannifin Corporation —Apodaca, N. L.
- Tiempo completo
- Microsoft Excel
- Oracle
- ERP systems
Project Coordinator
Hammond Power Solutions —Guadalupe, N. L.
- Administración de personal
- Administración del tiempo
Postulación rápida
Lead Coordinator
Grundfos —Apodaca, N. L.
- ERP systems
- Inglés
- Microsoft Office
HRSS Coordinator
Corning —Obispado, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Vacaciones adicionales o permisos con goce de sueldo
Logistics Coordinator - MEX
WWEX Group —Monterrey, N. L.
- Microsoft Office
- Bachillerato
- Mecanografía
Postulación rápida
9d
Pricing & Programs Specialist
Franklin Electric —Monterrey, N. L.
- Tiempo completo
- Trabajo híbrido
- Administración de personal
- Administración del tiempo
Postulación rápida
8d
CPFR
Reckitt —Monterrey, N. L.
- Experiencia en ventas
- Microsoft Office
- Seguro de vida
2d
Training & Development Coordinator
Gentherm —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
Pricing Specialist
Hempel —Monterrey, N. L.
- Tiempo completo
- Licenciatura
- Negocios
- Seguro de vida
FIFA Fan Operations Gate Supervisor - Match Day Only
FWC2026 —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Postulación rápida
Quality Manager
Stark Future —Monterrey, N. L.
- Administración de personal
- Ensamblaje
- Mejora continua
1d
Digital Document Coordinator Intern
Sealed Air —Apodaca, N. L.
- Microsoft Powerpoint
- Microsoft Excel
- Administración de personal
11d
Logistics Coordinator - Night Shift
WWEX Group —San Pedro Garza García, N. L.
- Bilingüe
- Inglés
- Microsoft Office
Postulación rápida
Manager Operations
RXO, Inc. —Monterrey, N. L.
- Tiempo completo
- Administración de personal
- Inglés
- Disponible para viajar
3d
Logistics Coordinator
PROTRANS INTERNATIONAL LLC —Monterrey, N. L.
- Tiempo completo
- Bilingüe
- Administración de personal
- Servicio al cliente
Postulación rápida
1d
FIFA Fan Operations Gate Supervisor - Match Day Only
FIFA —Monterrey, N. L.
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Seguro dental
- Seguro de la vista
Quality Coordinator
H.B. Fuller —Monterrey, N. L.
- Administración de personal
- Análisis de datos
- Microsoft Office

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Customer Service Representative

ONE CALL MX
Monterrey, N. L.

Postulación rápida

Información del empleo

Por tiempo indeterminado | Tiempo completo
$16,000 a $17,500 por mes
Hace 5 días

Beneficios

Vales de despensa
Estacionamiento para empleados
Programa de referidos
Estacionamiento de la empresa

Cualificaciones

Bilingüe
Administración de personal
Plurilingüe
Servicio al cliente
Centro de llamadas
Inglés
Microsoft Office
Bachillerato

Descripción completa del empleo

About us:

One Call is a leading healthcare solutions provider specializing in the coordination of care for injured workers within the Workers' Compensation industry. Through innovative technology, nationwide provider networks, and dedicated customer support, One Call helps ensure injured employees receive timely access to the medical services they need while supporting positive outcomes for clients, providers, and patients.

Position:
Care Coordinator (CSR)

Position Summary:

The Customer Service Agent serves as a key point of contact for injured workers, healthcare providers, adjusters, and internal stakeholders. This role is responsible for coordinating medical services, scheduling appointments, maintaining accurate case documentation, and ensuring a seamless customer experience throughout the care process.

The ideal candidate is customer-focused, detail-oriented, and able to manage multiple tasks in a fast-paced environment while maintaining professionalism and empathy.

Key Responsibilities:

Coordinate and schedule medical appointments and services for injured workers.
Communicate with healthcare providers, injured workers, adjusters, and other stakeholders to facilitate timely care.
Verify appointment availability and identify appropriate providers based on network requirements and client guidelines.
Maintain accurate and detailed documentation of all case activities in company systems.
Follow up on scheduled services to ensure completion and resolve any scheduling conflicts or issues.
Provide exceptional customer service through phone, email, and other communication channels.
Manage multiple cases simultaneously while meeting established productivity and quality standards.
Escalate complex or urgent situations to appropriate departments when necessary.
Ensure compliance with company policies, procedures, and regulatory requirements.
Support departmental goals and contribute to continuous process improvement initiatives.

Qualifications Required:

High school diploma or equivalent.
Advanced English communication skills (written and verbal).
Minimum of 1 year of experience in Customer Service, Call Center, Healthcare Coordination, Scheduling, or a related field.
Strong organizational and multitasking skills.
Proficiency with computer systems and Microsoft Office applications.
Ability to work effectively in a fast-paced environment.

Preferred:

Experience in healthcare, medical scheduling, workers' compensation, insurance, or case coordination.
Experience working with CRM or case management systems.
Bilingual English/Spanish skills are a plus.
Excellent customer service and communication skills.
Strong attention to detail and accuracy.
Problem-solving and critical-thinking abilities.
Ability to prioritize workload and manage time effectively.
Professionalism and empathy when interacting with customers.
Adaptability and willingness to learn new processes and systems.

Benefits:

Base salary $17,500.00 MXN
10% Food vouchers
Monday to Friday
Referral Bonus
Law benefits

Schedule:

The operation runs from 8:00 a.m. to 8:00 p.m., and your assigned schedule will fall within these hours (8 hr daily). Weekly working hours: 40.

Location:

Dr. Roberto J. Cantú 2777, Ampliación Comercial Doctores, 64710 Monterrey, N.L.

Join One Call and help make a meaningful difference in the lives of injured workers by ensuring they receive the care they need when they need it.

Sueldo: $16,000.00 - $17,500.00 al mes

Beneficios:

Estacionamiento de la empresa
Programa de referidos
Vales de despensa

Lugar de trabajo: Empleo presencial

Postulación rápida

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Quiero recibir la alerta de empleo más reciente para customer support coordinator en monterrey, nle

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