20 publicaciones de empleo destacadas en intercom (¡Están contratando!)

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Customer Support Representative
Boom Entertainment —Desde casa
- Home Office (Desde casa)
Postulación rápida
Customer Care Analyst
belo —México, Zac.
- Home Office (Desde casa)
- Inglés
- Experiencia en bases de datos
Marketplace Operations Manager / Customer Success Manager
Flamingo —Desde casa
- Tiempo completo
- Home Office (Desde casa)
- Control de calidad
Postulación rápida
22h
Account Manager
Kisi —Desde casa
- Home Office (Desde casa)
- Administración de personal
- Salesforce
- Inglés
Postulación rápida
12d
Manager, Human Resources, LATAM
Axis Communications —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Licenciatura
- Disponible para viajar
Gerente General
Agencia de Reclutamiento —Manzanillo, Col.
- $23,000 a $30,000 por mes
- Tiempo completo
- Administración de personal
- ERP systems
- Microsoft Office
Postulación rápida
Customer Experience Representative- Contractor
Alt —Desde casa
- Incluye fines de semana
- Home Office (Desde casa)
- Servicio al cliente
- Mejora continua
- Habilidades de comunicación
Postulación rápida
10d
Marketing Communications Specialist
Axis Communications —Ciudad de México, CDMX
- Tiempo completo
- Mercadotecnia
- Licenciatura
Sr Product Support Engineer
Meltwater Group —Ciudad de México, CDMX
- Incluye fines de semana
- Inglés
- Maestría
- Experiencia en bases de datos
IT & Broadcast Engineer
Axented —Monterrey, N. L.
- $30,000 a $40,000 por mes
- Tiempo completo
- Ingeniería
- Inglés
Postulación rápida
Enterprise Account Executive, LATAM
Verkada —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Customer Support Manager
Apollo.io —City, Hgo.
- Administración de personal
- Salesforce
- Capacitación
Billing Advocate
Apollo.io —City, Hgo.
- Microsoft Excel
- Administración de personal
- Salesforce
Enterprise Development Representative, LATAM
Verkada —Ciudad de México, CDMX
- Experiencia en ventas
- Salesforce
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Ingeniero de IT y Tecnologías de Broadcast por IP
Axented —Monterrey, N. L.
- $30,000 a $40,000 por mes
- Tiempo completo
- Ingeniería
- Inglés
Postulación rápida
Field Sales Engineer, Mexico
Axis Communications —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Informática
- Diagramas
Global Solutions Engineer, LATAM
Verkada —Ciudad de México, CDMX
- Informática
- Inglés
- Licenciatura
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Regional Sales Manager, LATAM
Verkada —Ciudad de México, CDMX
- Administración de personal
- Experiencia en ventas
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Sales Enablement Lead, Mexico City
Verkada —Ciudad de México, CDMX
- Experiencia en ventas
- Mercadotecnia
- Salesforce
- Vacaciones adicionales o permisos con goce de sueldo
- Permiso de maternidad y paternidad
Product Marketing Specialist - Market & Competitive Intelligence
Meltwater Group —Ciudad de México, CDMX
- Administración de personal
- Mercadotecnia
- Salesforce

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Customer Support Representative

Boom Entertainment -
Desde casa

Postulación rápida

Información del empleo

Cualificaciones

Atención al cliente

Descripción completa del empleo

Boom Entertainment is redefining the way fans engage with sports through innovative, high-quality sports products. Our flagship app, Boom Sports, delivers a fast, fun, and accessible Daily Fantasy Sports experience that's open to players of all skill levels. To date, players on Boom Sports have won close to $100 million in prizes, and our user base continues to grow as more fans choose Boom as their go-to place to play.

Boom is a small team with high standards. We move fast, operate with urgency, and expect high ownership. You will be trusted to figure things out, spot issues early, and drive solutions without heavy process or close oversight. If you want responsibility and work that has real impact, Boom can be an excellent fit. If you prefer a slower pace, highly defined tasks, or being told exactly what to do each day, Boom may not be the right environment.

We are seeking a fully remote Customer Support Representative. Schedule flexibility is important, as shifts may vary. The initial schedule will be Sunday through Thursday, 11:00 a.m. to 7:00 p.m. ET, with the possibility of changes over time.

This is a contract-to-hire role (U.S.) or an international consultant position (outside the U.S.).

For international candidates: Compensation will be set in line with competitive local market rates for this role and level of experience.

Responsibilities:

High volume live Customer Support for contest entrants via email and live chat feature - Zendesk and Intercom
Handling support requests and escalating them to the appropriate parties
Monitor for critical site issues and escalate to the proper channels to ensure a speedy resolution
Resolve contest inquiries regarding sporting rules & account and billing inquiries from users
Requests include: verifying user identities during sign-up, gameplay questions, the status of withdrawals, and more

Qualifications:

2+ years of experience in a customer support or operations role (sports, tech, start-up, a plus)
Proven ability to handle high-stakes, time-sensitive customer inquiries with empathy and professionalism, particularly in real-money or high-engagement environments
Knowledge of and enthusiasm for sports, sports gaming, and technology are a must
Knowledge of online gaming fraud, payments, gaming tools, systems, and reports is highly preferred
Demonstrated curiosity and initiative in using AI tools to improve speed, clarity, and quality of work.
Ability to work autonomously, prioritize effectively, and make sound decisions in a fast-paced remote environment
Must be located in one of the following time zones: EST, CST, MST, or PST
Experience working with Customer Support tools like Zendesk and Intercom
Outstanding written communicator
Collaborative, team-oriented mindset
Strong internet connection and reliability

This role is not for you if:

You prefer a steady state job where priorities rarely change.
You want highly detailed instructions before starting work.
You are uncomfortable owning deadlines and accuracy without close oversight.
You do not enjoy improving processes, documentation, and structure where gaps exist.

If you're excited about this role and confident in your fit, you're welcome to reach out to our Head of Customer Support on LinkedIn, with a brief note explaining why Boom should hire you for this role. To be considered, candidates must have applied through our portal.

Postulación rápida

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intercom empleos

Customer Support Representative

Customer Care Analyst

Marketplace Operations Manager / Customer Success Manager

Account Manager

Manager, Human Resources, LATAM

Gerente General

Customer Experience Representative- Contractor

Marketing Communications Specialist

Sr Product Support Engineer

IT & Broadcast Engineer

Enterprise Account Executive, LATAM

Customer Support Manager

Billing Advocate

Enterprise Development Representative, LATAM

Ingeniero de IT y Tecnologías de Broadcast por IP

Field Sales Engineer, Mexico

Global Solutions Engineer, LATAM

Regional Sales Manager, LATAM

Sales Enablement Lead, Mexico City

Product Marketing Specialist - Market & Competitive Intelligence

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