20 publicaciones de empleo destacadas de customer service coordinator en ciudad de méxico, dif (¡Están contratando!)

Family Coordinator (LATAM, Remote)
Meadow —Ciudad de México, CDMX
- Tiempo completo
- Home Office (Desde casa)
- Inglés
- Vacaciones adicionales o permisos con goce de sueldo
9d
MGA Coordinator
Stellantis —Ciudad de México
- Microsoft Excel
Logistics Coordinator
CR ORGANIZACIONAL —Nápoles, CDMX
- $28,000 por mes
- Tiempo completo
- Servicio al cliente
- Inglés
Postulación rápida
2d
Freelance In-Person Event Specialist - Mexico City, Mexico
Visit.org —Ciudad de México, CDMX
- Incluye fines de semana
- Servicio al cliente
- Inglés
- Disponible para viajar
Postulación rápida
Service Coordinator
Lenovo —Federal, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Project Manager
Fusion Growth Partners —Álvaro Obregón, CDMX
- Home Office (Desde casa)
- Administración de personal
- Servicio al cliente
- Inglés
Postulación rápida
Associate Specialist, Customer Service
Celanese International Corporation —Ciudad de México, CDMX
- Tiempo completo
- Administración de personal
- Servicio al cliente
- Salesforce
9d
Customer Service Analyst
Beckman Coulter Diagnostics —General Pedro María Anaya, CDMX
- Tiempo completo
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Vacaciones adicionales o permisos con goce de sueldo
Project Coordinator - LATAM PMO
Lenovo —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Excel
- Inglés
- Licenciatura
Marketing & CRM Coordinator - Leapmotor
Stellantis —Ciudad de México
Service Coordinator - Finance & Billing Specialist
Lenovo —Federal, CDMX
- Tiempo completo
- Microsoft Excel
- Administración de personal
- Inglés
Track & Trace / Documentation Specialist / AES
Accelerated Global Logistics (AGL) —Colonia Polanco, CDMX
- $30,000 a $40,000 por mes
- Tiempo completo
- Microsoft Excel
- Microsoft Outlook
- Servicio al cliente
Postulación rápida
Account Coordinator
Warner Bros. Discovery —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Senior Recruiting Coordinator
Zillow.com —Ciudad de México, CDMX
- Tiempo completo
- Microsoft Outlook
- Administración de personal
- Disponible para viajar
Customer Service Coordinator
QIMA —Ciudad de México, CDMX
- $28,000 a $30,000 por mes
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Postulación rápida
Global Queue Coordinator II
Nutanix —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Salesforce
- Inglés
10d
Credit and Collection Coordinator
Sulzer —Colonia Polanco, CDMX
- Tiempo completo
- Microsoft Powerpoint
- Microsoft Excel
- ERP systems
- Seguro dental
- Seguro de la vista
3d
Welcome Desk Coordinator
FIFA World Cup 2026 —Ciudad de México, CDMX
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Promotions Coordinator
NBCUniversal —Ciudad de México, CDMX
- Tiempo completo
- Inglés
- Presencial
4d
Global Queue Coordinator
Nutanix —Ciudad de México, CDMX
- Correo electrónico
- Administración de personal
- Salesforce
- Inglés
10d

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Family Coordinator (LATAM, Remote)

Meadow
Ciudad de México, CDMX

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Información del empleo

Tiempo completo
Hace 9 días

Beneficios

Vacaciones adicionales o permisos con goce de sueldo

Cualificaciones

Slack
Inglés
HubSpot

Descripción completa del empleo

At Meadow, we’re reimagining end-of-life care - a $23B industry untouched by modern software or service thinking. In under a year, we became the largest cremation provider in Los Angeles, with 80+ NPS and hundreds of families served monthly. Now we’re scaling across the U.S. and hiring globally.

We believe great people live everywhere. Our team works across continents and time zones, grounded by shared values: high standards, deep empathy, and a drive to do work that matters.

Learn more about our global teams here. If this sounds like your kind of team, we'd love to hear from you.

About the Role
We’re hiring Family Coordinators to support families from the moment a loved one enters our care through the final steps of the cremation process. You’ll play a critical role in ensuring every case is handled with accuracy, compassion, and attention to detail.

In this role, you’ll be responsible for managing a dedicated book of cases, serving as a primary point of contact for families, and handling inbound inquiries related to those cases. You’ll coordinate key parts of the process - including transportation, documentation, cremation scheduling, and ashes return - while ensuring families receive clear communication and thoughtful support throughout.

At the same time, this is a highly collaborative environment. While each representative owns assigned cases, the team works closely together to support the broader case load, step in during high-volume moments, and ensure no family experiences delays or gaps in care. Success in this role requires both strong personal accountability and a team-first mindset.

This position is ideal for someone who is empathetic, organized, and comfortable in a fast-moving startup environment. We’re in active build mode, and this role offers meaningful growth for someone who is proactive, collaborative, and motivated to support others during an important moment in their lives.

What You’ll Do:

Manage a dedicated book of cases from intake through final resolution.
Support families via phone, text, and email with empathy, clarity, and professionalism.
Guide families through each step of the process while building trust and rapport.
Coordinate key case milestones, including transportation, documentation, cremation scheduling, and ashes return.
Collaborate with teammates to support the broader case load and maintain continuity of care.
Assist with team coverage, escalations, and urgent case needs as volumes shift.
Partner with internal teams and external vendors to keep cases moving efficiently.
Maintain accurate documentation, update systems promptly, and proactively flag issues.
Ensure smooth case handoffs and anticipate downstream impacts.
Work across HubSpot, Aircall, Slack, GSuite, and our internal case management system.

Requirements & Qualifications:

2+ years of experience in customer-facing, operations, or hospitality roles.
Strong written and spoken English.
Clear, calm communicator who builds trust quickly, whether over the phone, email, or text.
Strong multitasker — able to move quickly while maintaining accuracy and attention to detail.
Accountable and proactive: you take ownership, close the loop, and surface issues early.
Energized by our mission and excited about the opportunity to help shape something new in a category that truly needs it.
A home setup that supports the work - see our tech requirements for details.

Bonus Points

Experience in environments where empathy and execution were equally important.
Spanish fluency — many of the families we serve speak it.

Details:

Remote, full-time
Compensation: $7-$14/hr (USD)
Tools: HubSpot (CRM), Aircall (phone), Slack, and our case management system
Shift: Full-time (8 hours, consistent schedule)
- Days:
  - Monday–Friday
- Hours: US Day Shift:
  - 8 a.m. - 4 pm PT or
  - 9 a.m. -5 pm PT

Why You’ll Love Working With Us:

We’re a real business, built to last. We’ve proven our model in LA and became the largest independent funeral home in California in less than two years. We’re now going national. And plan to grow for years to come.
A serious employer for global teammates. We have years of experience running distributed teams. Same 1:1s, check-ins, and career paths as our U.S. team - same expectations, same opportunities.
People stay. Regrettable turnover is very low. Don't take our word for it - read our Glassdoor reviews.
Fair compensation with real upside. Base pay benchmarked globally. Top performers consistently earn the full bonuses.
High care, high standards. Real investment in training and growth, honest feedback, no burnout culture.
Benefits: PTO, 10 paid holidays, paid training, fully remote.
Purpose-driven work: Real impact during one of life's most meaningful transitions.

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Quiero recibir la alerta de empleo más reciente para customer service coordinator en ciudad de méxico, dif

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