20 publicaciones de empleo destacadas de customer service associate en edo. de méxico (¡Están contratando!)

Associate Service Desk Representative
Diebold Nixdorf —Atizapán de Zaragoza, Méx.
- Tiempo completo
- Administración de personal
- Inglés
- Sin título de educación superior
13d
MGR I CUSTOMER SERVICE
TE Connectivity —Tlalnepantla, Méx.
- Administración de personal
- Experiencia en ventas
- Mercadotecnia
9d
Customer Service Representative
Ecolab Inc. —Lerma de Villada, Méx.
- Tiempo completo
- Microsoft Excel
- Servicio al cliente
- Inglés
10d
Associate Field Service Dispatcher
Diebold Nixdorf —Atizapán de Zaragoza, Méx.
- Tiempo completo
- Sin título de educación superior
IT Service Delivery Manager (Salesforce)
l'Oréal —México, Méx.
- Tiempo completo
- Administración de personal
- Informática
- Experiencia en ventas
Postulación rápida
Clinical Research Associate
Alira Health —Américas, Méx.
- Tiempo completo
- Enfermería
- Administración de personal
- Servicio al cliente
IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Lerma de Villada, Méx.
- Incluye fines de semana
- Mantenimiento
- Linux
- Oportunidades de crecimiento
LM242: Service Tower Specialist Associate
FedEx LAC —Cuautitlán, Méx.
- Tiempo completo
- Licenciatura
Project Associate-ideal opportunity for CTA or Project Specialist (Hybrid, Buenos Aires or Mexico)
サイネオス・ヘルス —Tlalnepantla, Méx.
- Inglés
- Microsoft Office
- Licenciatura
9d
Supervisor, Manufacturing
Gates Corporation —Toluca, Méx.
WHS Manager, Workplace Health Safety
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Lerma de Villada, Méx.
- Incluye fines de semana
- Inglés
- Microsoft Office
- Licenciatura
3d
Operations Manager, FC
Servicios Comerciales Amazon Mexico S. de R.L. de C.V. —Tepotzotlán, Méx.
- Incluye fines de semana
- Microsoft Excel
- Administración de personal
- Análisis de datos
CST Project Associate (Hybrid - Buenos Aires or Mexico)
サイネオス・ヘルス —Tlalnepantla, Méx.
- Inglés
- Microsoft Office
- Licenciatura
MDM Data Steward
NTT Ltd —México, Méx.
- Informática
- ERP systems
- Inglés
Analyst - Transportation
Wesco —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Office
- Bachillerato
- Habilidades de organización
6d
Technical Inside Sales Representative II
T.D. Williamson, Inc. —Tlalnepantla, Méx.
- Tiempo completo
- Microsoft Excel
- Experiencia en ventas
- Servicio al cliente
Outside Sales Internship
Uline —Tlalnepantla, Méx.
- Tiempo completo
- Experiencia en ventas
- Capacitación
LM308: Customs Coordinator
FedEx LAC —Toluca, Méx.
- Tiempo completo
- Administración de personal
- Inglés
- Microsoft Office
2d
Assoc Dir, Epidemiology RWE
サイネオス・ヘルス —Tlalnepantla, Méx.
- Administración de personal
- Apertura de nuevos negocios
- Contratos
Coordinador de Planeación y Análisis de Datos
Hach —Naucalpan, Méx.
- Tiempo completo
- Microsoft Excel
- Ingeniería
- Oficina

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Associate Service Desk Representative

Diebold Nixdorf -
Atizapán de Zaragoza, Méx.

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Información del empleo

Tiempo completo
Hace 13 días

Cualificaciones

Administración de personal
Inglés

Descripción completa del empleo

Provides proactive user helpdesk services to inbound customer service requests. Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication. Uses available tools and resources, including remote tools, to accomplish tasks.

Answers inbound customer calls and / or transforms information from any customer service channel into the ticket system.

Checks to ensure reported incidents are covered by contract and that all caller information, including address details, are correct - retrieves customer agreement on cost if no contract exists.

Engages with customers to further understand reported issues and provide guidance, according to solution tree and knowledge base protocol, to diagnose and solve incidents (that is, , password resets, software configuration, etc).

Uses remote tools to troubleshoot, analyze and resolve technical issues.

When resolution is unsuccessful, escalates issues according to established procedure and informs customer of next steps.

Monitors the Universal Work Queue (UWQ) revision of assigned tasks, creating and updating tickets to reflect changes (that is, , cancelations, additional information).

Informs manager or dedicated IRM team in case of customer escalations.

Documents all activity and updates the appropriate knowledge management, reporting and other systems.

Ensures high levels of customer satisfaction at all times.

Required Qualifications

Education or equivalent work experience required.

Minimum of 0-2 years of relevant experience or equivalent combination of education and experience in Service Desk Support.

Good local/client's language skills (Written and spoken) as well as business English skills (Written and spoken) required.

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Refina tu búsqueda

customer service associate empleos en edo. de méxico

Associate Service Desk Representative

MGR I CUSTOMER SERVICE

Customer Service Representative

Associate Field Service Dispatcher

IT Service Delivery Manager (Salesforce)

Clinical Research Associate

IT Support Associate II, Ops Tech Solutions (OTS) - Fixed Field

LM242: Service Tower Specialist Associate

Project Associate-ideal opportunity for CTA or Project Specialist (Hybrid, Buenos Aires or Mexico)

Supervisor, Manufacturing

WHS Manager, Workplace Health Safety

Operations Manager, FC

CST Project Associate (Hybrid - Buenos Aires or Mexico)

MDM Data Steward

Analyst - Transportation

Technical Inside Sales Representative II

Outside Sales Internship

LM308: Customs Coordinator

Assoc Dir, Epidemiology RWE

Coordinador de Planeación y Análisis de Datos

Quiero recibir la alerta de empleo más reciente para customer service associate en edo. de méxico

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