Role description.
Lead quality operations supporting healthcare contact center and patient scheduling teams, driving scheduling accuracy, patient experience, compliance, SLA performance, calibration, coaching, and continuous improvement across client programs.
Head count span. Directly 2-5
Requirements.
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Bachelor's Degree (completed)
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Prior call center experience
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Bilingual proficiency in English and Spanish
Site location. Ciudad del Sol, Zapopan, Jal.
Compensation and benefits.
Salary range / monthly gross $*
Benefits. According with a law requirements.
Work Schedule
Monday - Friday (Saturdays TBD)
7:00 am - 4:30 pm (TBD if this might change)
Este empleo viene de Talenteca.com:
https://www.talenteca.com/anuncio?j_id=6a9b0d993a00002d00355231&source=indeed 