About Wanderlust Canada
Wanderlust Canada is an international education agency dedicated to helping students achieve their goals of studying, working, and living abroad. We guide students through educational programs, housing arrangements, and settlement services while providing exceptional support throughout their journey.
We are looking for a highly organized, proactive, and customer-focused Administrative & Student Services Coordinator to join our growing team.
Key Responsibilities
- Respond to inquiries via WhatsApp, email, and social media in a timely and professional manner.
- Follow up with leads and prospective clients to support student enrollments and accommodation bookings.
- Assist with sales activities, including program recommendations, housing options, and customer onboarding.
- Manage administrative records, spreadsheets, contracts, and student/client documentation.
- Coordinate student housing operations, including inquiries, tenant communication, and move-in/move-out logistics.
- Maintain CRM and database accuracy by updating client, student, and tenant information.
- Support social media and promotional activities, including basic content coordination and lead engagement.
- Handle customer service issues professionally while ensuring an excellent client and tenant experience.
- Coordinate with schools, partners, and service providers when required.
- Provide general administrative and operational support to ensure smooth day-to-day business activities.
- Assist with payment follow-ups and client collections when necessary.
- Perform data entry and maintain organized digital records.
Requirements
Must-Have Qualifications
- Intermediate English or higher (written and spoken).
- 1–3 years of experience in customer service, sales support, administration, or a related role.
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- High attention to detail and ability to multitask.
- Comfortable working with technology and digital tools.
- Experience using:
- Microsoft Excel
- Google Workspace (Docs, Sheets, Drive, Gmail)
- Social media platforms
- CRM systems (preferred)
Ideal Candidate
We are looking for someone who is:
- Warm, friendly, and professional.
- Proactive and solution-oriented.
- Highly organized and detail-oriented.
- Reliable and responsible.
- Comfortable working independently and managing multiple priorities.
- Passionate about helping students and providing excellent customer service.
Job Types: Full-time, Permanent
Pay: $12,000.00 per month
Work Location: Remote
