About Us
OCN’s goal is to provide economic opportunities for gig economy entrepreneurs by providing the financial suite to meet their needs.Our vision is to create a world class platform leveraging unconventional data sets that allows OCN to become the trusted financial partner for the gig economy worldwideAbout the RoleThe OCN Sales Team Leader will lead, coach, and scale a high-performing team of B2C Sales Executives focused on placing vehicles with gig economy drivers through our leasing and rent-to-own programs. This is a critical leadership role responsible for driving vehicle placement targets, optimizing the B2C conversion funnel, and ensuring a seamless handoff between Sales, Underwriting (Risk), and KYC (Operations). The ideal candidate is a results-driven sales coach with experience in B2C financial services, automotive, or fintech—someone who can motivate a sales team, manage pipeline analytics, and balance aggressive growth with portfolio quality in a fast-paced environment.
Responsibilities
- Team Leadership & Coaching
- Manage, mentor, and motivate a team of B2C Sales Executives, conducting daily stand-ups, 1:1 coaching sessions, and role-playing exercises.
- Foster a high-performance, accountable, and empathetic culture focused on driver success and financial inclusion.
- Conduct performance reviews, identify skill gaps, and develop continuous training programs on product knowledge, objection handling, and closing techniques.
- Sales Strategy & Funnel Management
- Own the team’s monthly and quarterly vehicle placement quotas, ensuring consistent pipeline generation and conversion.
- Optimize the end-to-end B2C sales funnel: from lead assignment and initial contact to test drives, application submission, and final delivery.
- Develop localized sales strategies and pitches tailored to the specific needs and pain points of gig economy drivers.
- Cross-Functional Alignment (Risk & Operations)
- Partner closely with the Credit Risk / Underwriting and KYC / Operations teams to ensure a smooth, frictionless onboarding process for approved drivers.
- Act as the escalation point for complex sales cases, working with Risk to find viable solutions for borderline profiles without compromising portfolio quality.
- Ensure the sales team strictly adheres to compliance, ethical selling practices, and accurate documentation standards.
- Data, Analytics & Pipeline Reporting
- Track and analyze daily/weekly KPIs: Conversion Rates, Time-to-Close, Lead Quality, Placement Volume, and Show-up Rates.
- Build accurate sales forecasts and present performance updates, risks, and opportunities to Country Sales Leadership.
- Use CRM data (e.g., Salesforce) to identify bottlenecks in the funnel and implement data-driven interventions to improve team efficiency.
- Driver Experience & Quality Assurance
- Ensure every driver interaction reflects OCN’s core values, setting clear expectations and building long-term trust from day one.
- Monitor early-stage portfolio performance (e.g., first-time payment success) to ensure the sales team is bringing in high-quality, committed drivers.
Requirements
- Bachelor's degree in Business, Marketing, Finance, or a related field.
- 3–5 years of direct sales experience, with at least 1–2 years in a team lead, supervisory, or coaching role.
- Proven track record in B2C sales, preferably within automotive, fintech, consumer lending, leasing, or financial services in Mexico or LATAM.
- Strong analytical skills: ability to interpret CRM data, manage sales pipelines, and translate metrics into actionable coaching plans.
- Excellent communication, negotiation, and stakeholder management skills.
- Proficiency with CRM and sales enablement tools (e.g., Salesforce, HubSpot, MS Excel/Sheets).
- High energy, resilience, and an entrepreneurial mindset comfortable with the ambiguity of a scaling startup.
Nice to Have
- Direct experience working with or selling to gig economy workers (e.g., Uber, DiDi, Rappi drivers) or a deep understanding of the gig economy ecosystem.
- Basic understanding of credit scoring, underwriting policies, or KYC/AML processes.
- Experience in a high-growth startup or scale-up environment where processes are still being built and optimized.
- Passion for OCN's mission and a genuine desire to drive financial inclusion and economic empowerment for independent contractors.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per month
Work Location: In person
