We are looking for an experienced Senior Project Administrator to spearhead the operational excellence and seamless execution of a globally managed program.
Responsibilities
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Oversee the program’s operational lifecycle, ensuring that automated workflows and partner engagement phases run effectively
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Verify the accuracy of incoming program data and ensure smooth transitions for partners across engagement milestones
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Collaborate with the Program Lead and Strategic Ops teams to identify and resolve platform issues or workflow bottlenecks
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Triage partner inquiries related to partnership status, resource access, or platform functionality and escalate critical matters when necessary
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Manage inventory, production logistics, and global distribution for branded swag and event-specific items
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Ensure accurate tracking and provisioning of event-focused credits and skills access while addressing potential capacity concerns
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Conduct quality checks and verification processes for partners advancing to elite program tiers
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Track and compile data against key performance indicators to contribute to ecosystem reporting and dashboards
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Implement spot-checks on automated processes to maintain the integrity and reputation of the global partner directory
Requirements
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3+ years of work experience in program and project administration roles
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Knowledge of communication, program management, and project tracking tools
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Background in community management, data administration, and Google Workspace
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Expertise in global logistics and operational workflows for scaled programs
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Proven capability to monitor metrics and optimize processes based on results-driven analysis
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English proficiency at B2 level or higher
Nice to have
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Familiarity with community management principles and strategies
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Proficiency in data administration and ecosystem tracking
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Understanding of Google Workspace tools for collaboration and organizational efficiency
