About the Role
We are looking for a highly driven individual to join our US & Canada Delivery Commercial Operations team as a Sales Operations Associate. This role is critical to operationalizing our sales strategy through quota setting, incentive design, and performance management, in close partnership with Sales, Territory, and Finance leaders.
In this role, you will own and evolve key sales planning processes, including quota allocation and compensation, ensuring alignment with business goals and driving clarity, accountability, and performance across the organization. You will partner cross-functionally to improve forecasting accuracy, enable data-driven decision making, and identify opportunities to optimize sales performance.
The ideal candidate combines strong sales operations expertise with analytical rigor and business acumen. You are comfortable navigating ambiguity, building scalable processes, and translating complex data into clear insights and actionable recommendations.
What the Candidate Will Do
- Align our sales goals to our business goals through partnership with our operations and territory leadership.
- Help improve our existing sales compensation plans and work closely with our cross-functional partners to maximize their efficacy and impact.
Communicate findings and insights to diverse audiences - - from senior leaders to new hires
- Be a strategic thought partner to team members in different parts of the business
Basic Qualifications
- 4+ years of experience in Sales Operations, GTM Strategy, Revenue Operations, or similar functions
- Excellent verbal and written communication skills, including the ability to deliver engaging presentations to stakeholders at all levels
- SQL proficiency
- Strong collaboration and stakeholder management skills - building deep, trust-based relationships with business and cross-functional partners
- Bachelor's degree, preferably in mathematics, analytics, statistics or related fields
Preferred Qualifications
- 2.5+ years' experience in Sales Operations, supporting a complex and matrixed sales GTM model
- Prior experience working across multiple organizational functions, such as variable compensation, sales forecasting, quota setting, market segmentation, business development, and GTM strategy
- Proven ability to define, refine, and implement sales processes, procedures, and policies to enhance operational efficiency. Pre-employment test and/or presentation may be required
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable recommendations, reports, and presentations
- Experience working in a high-growth B2B company
- Ability to operate successfully in a lean, fast-paced organization
- Ability to scale quickly
- Highly organized multi-tasker, able to operate with a great degree of independence in ambiguous situations
- Advanced proficiency in Microsoft Excel, SQL, Google Sheets, PowerPoint (or Google Slides), and CRM tools such as Salesforce.
