Remote Customer Success & Sales Associate
Are you a proactive problem-solver with a knack for building relationships? We are a leading retailer of professional pressure washing and paint spraying equipment, and we’re looking for a dedicated professional to help our customers get the gear they need to succeed.
In this role, you aren’t just answering phones—you are a key driver of our growth and the face of our brand.
What You’ll Do
- Drive Growth: Identify and generate new sales leads while performing outbound outreach to potential clients.
- Customer Advocacy: Assist customers through the buying process, ensuring they find the right equipment for their specific needs.
- CRM Mastery: Maintain and organize our sales CRM system to ensure no lead or customer detail falls through the cracks.
- Process Improvement: Identify and implement opportunities to improve our sales funnel and customer experience.
Who You Are
- A Natural Communicator: You possess strong verbal and written skills and can explain technical equipment in a way that’s easy to understand.
- Highly Organized: You thrive in a fast-paced environment and can manage a CRM and a calendar without breaking a sweat.
- A Problem Solver: You don’t just spot issues; you bring solutions to the table.
- Personable & Professional: You build rapport quickly and represent the company with integrity.
Our Standards of Excellence
We believe in extreme ownership. You will be evaluated on your ability to lead by example through:
- Reliability & Accountability: Doing what you say you’ll do, every time.
- Quality of Work: Taking pride in the details and delivering high-standard results.
- Teamwork: Supporting your colleagues and contributing to a positive remote culture.
- Productivity: Balancing customer support with proactive sales outreach effectively.
Schedule & Logistics
- Location: 100% Remote
- Hours: Monday – Friday, 8:00 AM – 5:00 PM EASTERN STANDARD TIME
- Equipment: Must have a reliable high-speed internet connection and a quiet home office setup.
Job Type: Full-time
Pay: $9,400.00 - $13,000.00 per month
Work Location: Remote
