Billing & Accounts Receivable Specialist

1840 & Company -
Guadalajara, Jal.

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Información del empleo

Tiempo completo
$11 por hora
Hace 14 días

Cualificaciones

Cuentas por cobrar
Microsoft Excel
Microsoft Outlook
Administración de personal
Servicio al cliente
Software de contabilidad
Inglés
Microsoft Office
Atención al cliente
SaaS
Gestión de cuentas
Administración del tiempo

Descripción completa del empleo

Billing & Accounts Receivable Specialist

Special Service Freight Co.

Remote, Guadalajara, Jalisco, Mexico

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Non-Negotiable

About the Company

1840 & Company is a global organization focused on delivering innovative business solutions that help companies grow, scale, and succeed. Operating in over 150 countries, we support organizations through a range of workforce, operational, and business services designed to drive efficiency and long-term success.

About the Job

We are seeking a detail-oriented Billing & Accounts Receivable Specialist with 2+ years of experience to manage billing operations, customer billing inquiries, and administrative support. The ideal candidate will ensure timely and accurate invoicing, maintain billing records, support collections activities, and provide exceptional customer service while collaborating with internal teams.

Job Overview

Employment Type:
Full-Time Independent Contractor
Department:
Finance And Accounting
Job Level:
Intermediate

Education & Experience

Years Of Experience:
2 Years
Business Model:
SaaP (Service-As-A-Product)
SaaS (Software As A Service)
Subscription
Minimum Education Level:

Qualification:
None

Skills

Tools/Platforms:
Microsoft Office Suite
Microsoft Excel
Document Management Tools
Billing Software
Accounts Receivable Systems
Accounting Software
Customer Billing Portals
Email Tools (Gmail/Outlook)
Edi Billing Systems
Crm / Customer Support Platforms
Additional Skills:
None
Common Methodologies/Frameworks:
Customer Billing Support
Record Keeping & Documentation Compliance
Billing Operations Management
Accounts Receivable Management
Invoice Processing & Review
Edi Billing Process
Revenue Reporting & Reconciliation
Billing Dispute Resolution
Collections Support Process
Additional Skills:
None
General Skills:
Financial Reporting
Financial Systems
Account Management
Financial Data
Additional Skills:
None
Soft Skills:
Problem Solving
Attention To Detail
Communication
Time Management
Active Listening
Positive Attitude
Team Collaboration
Analytical Model
Data Management
Analytical Thinking
Additional Skills:
None

Requirements

Technological Requirements:

Language:
English
Location:
Mexico

Responsibilities

Process all corporate and station-generated billing transactions and related documentation under the guidance of the Corporate Billing Supervisor and Controller.
Prepare, review, and submit invoices accurately and on time.
Manage all portal and Electronic Data Interchange (EDI) billing processes.
Provide phone and customer support during regular business hours (Monday through Friday, until 5:00 PM).
Respond to customer inquiries regarding Proofs of Delivery (PODs), supporting documentation, invoices,billing discrepancies, and rate-related questions.
Investigate customer billing disputes and outstanding balances in collaboration with dispatch and operations teams, recommending appropriate actions such as collections, account closure, or revised payment terms.
Generate and distribute weekly Unbilled Revenue Reports to all station locations and coordinate with managers to ensure timely follow-up. Escalate unresolved items to the Corporate Billing Supervisor.
Maintain accurate filing of invoices, supporting documentation, payment records, and other billing-related files in both digital and physical formats.
Ensure all billing records and administrative documents are organized, current, and compliant with company record-keeping standards.
Provide general administrative and office support as needed.
Perform other duties and special projects as assigned.

Qualifications

2+ years of experience in billing, accounts receivable, invoicing, or a related accounting/administrative role.
Experience with customer service and handling billing inquiries.
Familiarity with EDI and customer billing portals is highly preferred.
Strong attention to detail with excellent organizational and time management skills.
Ability to investigate and resolve billing discrepancies efficiently.
Proficient in Microsoft Office, particularly Excel, and accounting or billing software.
Excellent written and verbal communication skills.
Ability to work independently while collaborating effectively with cross-functional teams.

Working Hours

Flexible working hours

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