We are seeking a Salesforce Consultant to join our Digital Services team. This role is ideal for a technically strong, sustainability-minded professional who can lead in Salesforce implementations, collaborate with project teams, and deliver impactful solutions for clients navigating their net-zero journeys. You will work across dynamic Salesforce environments, lead discovery sessions, and support clients in achieving their climate and operational goals.
KEY RESPONSIBILITIES
Consulting & Leadership
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Support the delivery of Salesforce projects, ensuring timelines, quality, and client satisfaction.
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Allocate tasks, monitor progress, and ensure quality deliverables from the team.
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Assist in client discovery sessions to gather requirements and document findings.
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Translate business needs into solution requirements and functional specifications.
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Facilitate workshops and interviews for Salesforce implementations or enhancements.
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Act as the primary point of contact for clients, ensuring clear communication and managing expectations.
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Deliver training sessions to clients and internal teams.
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Maintain a chargeability level with billable hours to external clients.
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Travel as required based on client needs.
Business Development
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Support proposal development, demos, and presentations for new opportunities.
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Build and maintain strong client relationships, identifying opportunities for additional services.
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Contribute to internal process improvements and strategic initiatives.
Configuration
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Perform hands-on configuration and customization of Salesforce across core clouds.
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Design and deliver scalable solutions using Salesforce declarative tools (Flows, Lightning App Builder, etc.).
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Configure objects, fields, flows, automations, and profiles/permissions.
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Assist technical deliverables from team members.
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Support integration efforts using middleware tools such as MuleSoft.
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Ensure documentation (requirements, design specs, user guides) is complete and accurate.
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Support testing and quality assurance for configurations and customisations.
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Identify risks and lead change management efforts during delivery.
REQUIRED QUALIFICATIONS
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Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or related field (or equivalent experience).
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2-4 years of Salesforce experience, including hands-on configuration and leading teams.
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Strong understanding of Salesforce object model, metadata, configuration, and permissions.
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Proficiency with declarative tools (Flows, Lightning App Builder, etc).
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Experience with core Salesforce clouds (Sales, Service, Experience).
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Familiarity with integration patterns and API usage.
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Experience managing competing priorities and deadlines.
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Fluency in English (Written and Verbal)
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Strong leadership, communication, and stakeholder management skills.
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Strong understanding of software development lifecycle
PREFERRED SKILLS
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Salesforce certifications (Administrator, Advanced Administrator, Platform App Builder, Sales/Service/Experience Cloud Consultant).
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Experience with API design and system architecture.
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Familiarity with CI/CD, source control, and release management.
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Agile/Scrum experience.
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Consulting or client-facing experience.
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Ability to mentor and develop junior team members.
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Exposure to sustainability-focused solutions (Net Zero Cloud).
WHAT WE OFFER
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Competitive salary and benefits.
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Hybrid work environment with flexibility.
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Professional development and Salesforce certification opportunities.
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Collaborative, innovative, and mission-driven team culture.
Please submit your resume and a brief cover letter outlining your experience and interest in the role to [insert application email or link]. Applications will be reviewed on a rolling basis.
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