Remote Operations & Customer Support Specialist
Company: Fabulously CleanLocation: RemoteSchedule: 8:00 AM – 5:00 PM MST, with some days from 7:00 AM – 4:00 PM MSTPay: $325 weeklyBenefit: 8 U.S. holidays off
About Fabulously Clean
Fabulously Clean is a fast-growing residential cleaning company serving the Treasure Valley, Boise, ID. We believe in providing exceptional customer service, supporting our team members, and continually improving our systems and processes. We're looking for a highly organized, tech-savvy Virtual Operations Specialist to become an integral part of our administrative team
About the Role
This remote position includes customer support, scheduling assistance, invoicing, CRM updates, Google Drive organization, documentation, and general administrative support.
The right candidate is professional in English, highly organized, detail-oriented, comfortable with technology, and able to work independently with a remote team.
Responsibilities
- Answer customer calls and respond to emails professionally
- Assist customers with scheduling, billing, and service questions
- Help with schedule changes, reschedules, and customer updates
- Create and send invoices
- Update customer and employee information in CRM systems
- Organize Google Drive folders and company documents
- Help create and update SOPs/playbooks
- Monitor Slack and support communication channels
- Assist leadership with administrative projects
- Conduct short initial tech interviews when needed
Required Qualifications
- Excellent spoken and written English
- Strong customer service skills
- Exceptional organizational skills and attention to detail
- Ability to manage multiple priorities independently
- Comfortable learning new software and systems
- Professional phone and email etiquette
- Strong problem-solving abilities
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Preferred Experience
- Administrative Assistant
- Executive Assistant
- Virtual Assistant
- Customer Support
- Operations Coordinator
- Scheduling
- Billing or Invoicing
- CRM Administration
Compensation & Schedule
This is a remote position paying $325 weekly.
The schedule is approximately 40 hours per week, usually 8:00 AM – 5:00 PM MST, with some days from 7:00 AM – 4:00 PM MST.
This position includes 6 U.S. holidays off.
Apply Now!
Job Type: Full-time
Pay: From $5,670.00 per week
Work Location: Remote
