I'm looking for a bilingual English and Spanish appointment setter with customer service experience in insurance or a similar phone-based role. This role pays $4-$8/hour.
About the Role
This company is an insurance agency that helps clients with health insurance, final expense, and member service needs, and they are looking to bring on a bilingual appointment setter to help with lead follow-up, member outreach, and calendar booking.
This role is focused on calling existing CRM leads, following scripts, texting prospects, updating records, servicing current members, and booking appointments for the agency owner.
Responsibilities
- Call CRM leads consistently throughout each shift.
- Follow provided scripts during member outreach calls.
- Book qualified appointments on the owner’s calendar.
- Update CRM records after every interaction.
- Run simple reports and complete basic admin tasks.
Tools You Will Be Using
- CRM for lead tracking
- CRM phone system for outbound calls
- Email for client communication
- Text messaging for prospect follow-up
- Calendar tools for appointment booking
Job Type: Full-time
Pay: $114.53 - $224.03 per hour
Work Location: Remote
