Marsh
Senior Specialist - IT Product Manager
We are seeking a Senior Specialist - IT Product Manager to join our team at Marsh. This role will be based in Mexico City. This is a hybrid role that has a requirement of working at least three days a week in the office. As a Senior Specialist - IT Product Manager, you will partner with business leaders and drive the strategy, design, and delivery of the OneTrust suite of applications used by our operations teams, with a primary focus on Privacy and Vendor Risk Management. The role sits at the intersection of business strategy, advanced AI research/engineering and application support and development.
We will count on you to :
- Partner with business product leaders to define vision, development strategy and end‑to‑end implementation plans for operational applications.
- Build and maintain product roadmaps, communicate priorities, and align stakeholders across Privacy, Vendor Management and Cyber Risk Management.
- Conduct stakeholder research and vendor product roadmap to inform product enhancement decisions.
- Translate business strategy and AI research into practical prototypes and production features; define actionable AI strategy and roadmap.
- Lead application design efforts with a focus on usability and operational simplicity.
- Drive development and delivery of solutions that support best‑practice data management and production processes; ensure scalability and long‑term maintainability.
- Configure, enhance and maintain OneTrust modules to support Privacy and Vendor Risk Management.
- Identify technology gaps between current and target architectures and recommend remediation or modernization approaches.
- Evaluate, integrate and pilot emerging technologies that expand platform capabilities and create competitive differentiation.
- Manage vendor relationships, evaluate third‑party solutions, and oversee vendor deliverables and SLAs.
- Manage platform operations: ticket resolution within SLAs, ongoing maintenance, platform governance, and adherence to corporate policies.
- Provide technology guidance and support to Data Privacy, Vendor Management, and Cyber Risk stakeholders; facilitate cross‑functional collaboration.
What you need to have :
- 5+ years of product management, platform management, or technical program management experience in enterprise environments, preferably supporting Legal, Privacy, Compliance or Risk functions.
- Experience supporting SaaS platform (preferrably OneTrust or comparable GRC or Privcay application).
- Demonstrated ability to lead technical integrations, architect practical solutions, and manage vendor relationships.
- Experience and interest in working with AI or integrating advanced analytics into product roadmaps, including prototyping and operationalizing models.
- Excellent communication skills — able to translate technical tradeoffs to non‑technical stakeholders and influence senior leaders.
- Strong prioritization, planning and delivery skills; comfortable with ambiguity and cross‑functional coordination.
What makes you stand you :
- Prior experience in privacy, compliance, legal or vendor risk domain.
- OneTrust Certification and experience with OneTrust configuration.
- Advanced degree in Computer Science, Information Systems, Data Science, or related field.
Why join our team :
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.
