Sr Customer Quality Engineer

TPE de México, S. de R.L. de C.V.
Mexicali, B.C.

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Información del empleo

Tiempo completo
Hace 10 días

Cualificaciones

Ingeniería mecánica
Inglés
Microsoft Office
Minitab
Licenciatura
Experiencia en manufactura
Habilidades de comunicación

Descripción completa del empleo

Descripción y detalle de las actividades

KEY Responsibilities: Essential Duties include the following, but other duties may be assigned.

Supports the resolution of production quality problems on time to meet the customer requirements
Work effectively with test, design, product and planning engineers, regional quality engineers, regional planners, regional technical sales representatives and marketing representatives to solve customer challenges and provide fast response.
May partner with line quality engineers and management teams in layered process audits and internal audits.
Follow procedure for control on non-conforming parts in production.
Assisting clients during audits with the aim to come to a production release.
Work with customers to understand their specific requirements and then draft plans to fully satisfy their requirements.
Perform warranty analysis and identify trends.
Root cause analysis and implementation of corrective action
Responsible for maintaining and continual improvement activities to enhance the quality system.
Manage containment actions for Customer concerns and quality proactive notifications (including customer sorting & Quality Alerts).
Manage additional controls with Engineering and Operations to ensure quality products.
Manage quality RMA process, review, analyze trends, prepare reports and communicate.
Support the Quality Inspectors, Technicians and Engineers to ensure that products and processes comply with the relevant requirements of the quality management system. Enhance awareness of customer expectations by:
Constantly communicating customer expectations to site
Periodically distributing briefing notes to the Group.
Eliminate line failures, Coordinate cooperation between the site and Customer involved.
Key point for the customer ensures normal flow very quickly.
Key points for the site: characterize the problem in the PDCA completing 5W2H, doing first level analysis and send it to concern Customer

Experiencia y requisitos

EDUCATION/EXPERIENCE/QUALIFICATIONS:

Education/Certifications

Bachelor’s degree in industrial, Electrical, Mechanical Engineer or a related Engineering discipline.

Experience

5+ Experience within a Customer Quality Engineering role at a international manufacturing organization.
Experience in one or more of the following industries: Automotive, Medical, Electric, Electronics, Aerospace
Proficient English level

• Excellent Communication Skills. Work with outside Customers and Global Teams • Strong Problem

Solving Capabilities (8D’s 5 why’s, Ishikawa, DMAIC)
Use of necessary software tools for a Quality Engineering role: MS Office, Minitab 16, QMS systems, calibration and lab management software tools, Customer Portals.

Beneficios

Beneficios de acuerdo a la LFT

Número de vacantes 1

Área Ingeniería

Contrato Permanente

Modalidad Presencial

Turno Diurno

Jornada Tiempo Completo

Horario

7:00 a 17:00 horas

Estudios Carrera con título profesional

Disponibilidad p. viajar No

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