Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)
Full-Time | Remote | U.S. Business Hours
About the Role
We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.
In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.
You’ll work directly with leadership while coordinating:
✅ Email marketing campaigns
✅ Client communication
✅ Website updates
✅ SEO support
✅ Reporting & analytics
✅ Workflow management
This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.
What You’ll OwnClient Relationship Management-
Serve as the main point of contact for client accounts
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Manage communication through:
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email
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Slack
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WhatsApp
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Zoom/video calls
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Lead recurring client meetings and strategy check-ins
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Maintain strong relationships with executive-level stakeholders
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Ensure clients feel informed, supported, and confident in delivery progress
Email Marketing Campaigns-
Build and manage campaigns using:
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Mailchimp
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HubSpot
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Klaviyo (nice to have)
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Write and edit:
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email copy
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subject lines
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campaign messaging
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Manage:
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audience segmentation
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scheduling
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campaign launches
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Monitor:
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open rates
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click-through rates
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engagement metrics
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Share performance insights and recommendations with clients
Website & Content Management-
Update and manage website content using:
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Ensure websites remain:
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accurate
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updated
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aligned with campaigns and branding
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Coordinate content and landing page updates when needed
SEO & Performance Support-
Conduct SEO audits and keyword research using:
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Monitor keyword rankings and website performance improvements
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Support optimization efforts for visibility and traffic growth
Reporting & Analytics-
Analyze marketing performance using:
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Google Analytics (GA4)
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campaign reporting tools
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Translate marketing data into:
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clear reports
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actionable insights
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client-friendly summaries
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Track campaign performance and account health consistently
Workflow & Project Coordination-
Coordinate tasks across:
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leadership
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clients
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internal marketing teams
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Convert feedback into clear action items and priorities
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Ensure projects remain:
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organized
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on schedule
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moving forward efficiently
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Maintain visibility into deliverables and deadlines
AI & Productivity Tools-
Use tools like:
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ChatGPT
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Claude
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AI writing/research tools
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Improve workflow efficiency for:
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research
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reporting
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campaign content
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communication
Required Experience & Skills-
3+ years of experience in:
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marketing account management
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client-facing marketing roles
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agency account management
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Strong experience with:
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Mailchimp
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WordPress
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Ahrefs or Semrush
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Google Analytics (GA4)
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Strong written and verbal English communication skills
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Excellent organization and project management ability
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Comfortable managing multiple accounts and priorities simultaneously
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Experience working with executive-level or high-profile clients preferred
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Comfortable using:
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Google Workspace
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Slack
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messaging/collaboration tools
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Experience with:
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HubSpot
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Klaviyo
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Canva
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Adobe Express
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Familiarity with:
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Google Ads
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Meta Ads
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paid media coordination
What Makes You a Great Fit-
Strong communicator and relationship-builder
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Highly organized with excellent follow-through
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Proactive and solutions-focused
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Comfortable working independently in remote environments
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Able to balance client expectations with operational execution
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Detail-oriented while managing multiple campaigns and accounts
What a Typical Day Looks Like-
Responding to client messages and coordinating priorities
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Hosting or preparing for client meetings
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Launching or optimizing email marketing campaigns
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Updating website content in WordPress
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Reviewing SEO performance and analytics data
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Preparing reports and campaign summaries
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Coordinating internal tasks to ensure deliverables stay on track
In short:
You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.
Key Success Metrics (KPIs)-
Client satisfaction and retention
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Timely completion of campaigns and deliverables
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Email engagement performance (open/click rates)
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Accuracy and organization across client accounts
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Quality of reporting and actionable insights
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Strong communication and responsiveness
Why This Role Stands Out-
Direct ownership of client relationships and marketing execution
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Opportunity to work closely with leadership and executive-level clients
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Exposure to:
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email marketing
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SEO
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analytics
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content management
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campaign coordination
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Remote flexibility with fast-moving marketing environments
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Opportunity to grow into senior client success or marketing leadership roles
Interview Process-
Initial Phone Screen
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Video Interview with Pavago Recruiter
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Client Interview
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Offer & Onboarding
Apply Now
If you:
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Enjoy managing client relationships
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Thrive in organized, fast-moving marketing environments
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Love balancing communication, campaigns, and coordination
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Want a role with ownership and growth potential
This role is a strong fit for you.
