About Us
Gutter Guru is one of the fastest-growing exterior maintenance companies in the U.S., providing rain gutter and dryer vent cleaning services to apartment communities, HOAs, commercial properties, and hotels across multiple states.
We're looking for a highly organized and customer-focused Account Manager who can manage customer relationships from the initial inquiry all the way through job completion.
What You'll Do
Your primary responsibility is to ensure every customer receives a smooth, professional experience from start to finish.
Sales & Customer Service
- Respond promptly to inbound leads and customer emails.
- Prepare and send quotes.
- Follow up with prospects to close opportunities.
- Create and manage deals in Pipedrive CRM.
Job Coordination
- Schedule jobs with customers and subcontractors.
- Coordinate schedules, site access, and job details.
- Ensure subcontractors have all necessary information before each job.
- Keep customers updated throughout the process.
- Resolve scheduling conflicts and communicate any changes.
Account Management
- Monitor every job until it is successfully completed.
- Follow up after service to ensure customer satisfaction.
- Maintain accurate records in Pipedrive and company systems.
Requirements
- Good written and spoken English
- Strong customer service and communication skills
- Sales or account management experience preferred
- Experience working in construction companies preferred
- Experience managing crews preferred
- Highly organized with exceptional attention to detail
- Able to manage multiple jobs simultaneously in a fast-paced environment
- Strong problem-solving skills and the ability to work independently
- Experience with CRM software (Pipedrive is a plus)
Compensation
- Base Salary: USD $880/month
- Performance Commission: Typically $1,000–$2,000/month, based on the number of successfully completed jobs you manage.
- High performers have excellent earning potential.
If you enjoy sales, customer service, and coordinating projects while building strong client relationships, we'd love to hear from you.
How to Apply
To apply, please complete our application form using the link below:
https://guttergurubusiness.umna.io/fn3k8mn4l#source=indeed
Please make sure to complete all required information and submit your application through the form. Qualified candidates will be contacted for the next steps in the hiring process.
Job Type: Full-time
Pay: $15,200.00 - $50,070.00 per month
Work Location: Remote