Ready to grow your career from home? Your future begins here.
Voxidea connects bilingual Latin American professionals to rewarding, fully remote opportunities with U.S.-based companies.
We’re hiring Intake Specialists to be the first point of contact for leads or clients seeking legal services. Help us make a difference by guiding individuals toward the assistance they need. Apply today! ✨
Available Schedule:
Sat and Sun 9 am to 9 pm EST
Mon and Wed 4 pm to 9 pm EST
Tue 4 pm to 10 pm EST
Days off: Thursday and Friday
What you will be doing:
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Serve as the first contact for leads through phone or email, delivering a friendly and helpful experience.
- Collect important information to understand client needs and assess how the firm can help.
- Listen empathetically to individuals and guide them to appropriate resources within or outside the firm.
- Complete legal forms and manage records of customer interactions.
- Schedule and coordinate consultations with legal experts.
- Follow up with clients to ensure their needs are met or provide additional support.
Handle administrative tasks such as booking appointments, managing schedules, and organizing paperwork.
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Requirements
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Holds a bachelor’s degree.
- Has 3+ years of experience in customer service, appointment setting, or interpretation roles at contact centers.
- Is proficient in managing calendars and information flow with accuracy and efficiency. ✉️
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Has previous experience in sales, customer service, or a legal background (preferred).
- Is bilingual in English (C1 or higher) and Spanish or Portuguese, both spoken and written. ️✍️
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Demonstrates excellent organizational and time-management skills.
- Maintains discretion and confidentiality when handling sensitive information.
- Permanently resides in Latin America.
- Owns a reliable laptop (Windows or Mac, 2017 or newer) with a stable internet connection.
- Availability to work on weekends.
Benefits
- Biweekly Payments: Guaranteed with no deductions from our end.
- Long-Term Opportunities: Build a lasting professional relationship with us.
- Fully Remote: Work from the comfort of your home—no onsite travel required.
- Paid Time Off: Enjoy 2 weeks of paid leave and U.S. holiday recognition. ️
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Wellness Support: Access in-house psychological and wellness coaching services.
- Professional Growth: Free training, language improvement sessions, and coaching programs.
- Exclusive Learning Access: Unlock free access to over 200 continuous improvement courses.
Take the next step in your career with Voxidea. Apply today and join our innovative team! ✨
