We are looking for a Bilingual Customer Service Agent (English/Spanish) to provide support to customers via phone, chat, or email. The ideal candidate will assist customers, answer questions, and provide effective solutions while delivering excellent service.
If you have strong communication skills and enjoy helping people, we would love to hear from you.
Requirements:
-Conversational or advanced English
-High school diploma or equivalent
-Customer service experience preferred
-Basic computer skills
-Strong communication and problem-solving skills
Responsibilities:
-Assist customers in English and Spanish
-Answer questions and resolve customer issues
-Document customer interactions in the system
-Follow up on cases until resolution
What We Offer:
-Competitive salary
-Paid training
-Career growth opportunities
-Friendly and professional work environment
Tipo de puesto: Tiempo completo, Por periodo de prueba
Sueldo: $14,000.00 - $17,000.00 al mes
Beneficios:
- Aumentos salariales
- Días por enfermedad
- Seguro de gastos médicos mayores
- Vacaciones adicionales o permisos con goce de sueldo
Escolaridad:
- Bachillerato terminado (Deseable)
Experiencia:
- Atención al cliente: 1 año (Deseable)
Idioma:
Lugar de trabajo: Empleo presencial
