Join Computacenter Mexico as a Trilingual Help Desk Agent!
At Computacenter Mexico, we are a global leader in IT services and solutions. We partner with some of the world’s biggest companies, helping them optimize their operations with world-class IT support.
With a presence in multiple countries and a culture focused on innovation, teamwork, and professional growth, we offer a dynamic environment where every person can contribute and thrive.
SHIFTS AVAILABLE TO CHOOSE
- Monday to Friday from 5:00 am to 14:00 PM
- Saturday and Sunday free
*Note: there is a paid training the first month from Monday to Friday from 7 am to 4 pm or from 8 am to 5 pm depending on the trainer.
Do you have an excellent level of Portuguese, Spanish, and English? This opportunity is for you!
We’re looking for Service Desk Agents to provide IT support and customer care.
What do you need to apply?
- Advanced English, Spanish, and Portuguese
- Experience in IT technical support (if you don’t have it yet, don’t worry — we’ll train you!)
- Strong communication skills over the phone
- Customer service mindset
- Want to start on the IT field
Your responsibilities:
- Respond to inquiries and provide support to our clients’ employees
- Basic troubleshooting and password resets
- Communicate via phone calls, chat, and/or messages
- No sales involved — this is purely a support role
What we offer:
- $130 MXN per hour
- 5% savings fund
- 12 vacation days from your first year
- 25% vacation bonus
- 15 days of year-end bonus (aguinaldo)
- Paid and ongoing training to support your growth
Don’t hesitate to apply and kick-start your IT career with us!
Sueldo: $18,000.00 - $22,000.00 al mes
Beneficios:
- Caja de ahorro
- Descuento de empleados
- Opción a contrato indefinido
- Programa de referidos
- Trabajo desde casa
Idioma:
- Inglés (Obligatorio)
- Portugués (Obligatorio)
Lugar de trabajo: Empleo presencial
