FreedUp is seeking a detail-oriented, discretion-first Operations & Contracts Support Specialist to support the founder of a boutique privacy consulting firm. This is not a classic calendar-and-inbox EA role — the founder manages her own schedule and email closely. Instead, this role is built around the operational and semi-legal busywork that pulls focus from client work: contracts and proposals, invoicing, vendor onboarding, and light HR/payroll administration.
This role suits someone who is comfortable with paralegal-style document work (redlining, SOWs, MSAs), enjoys process and precision, and can be trusted with sensitive client and financial information.
Location: Fully Remote (Brazil, Mexico, or Colombia)
Job Type: Full-Time
Salary: $1,000 - $1,700 per month (based on experience)
Requirements
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3+ years supporting a founder, attorney, or professional services firm in an operations, paralegal, or EA capacity
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Experience with contract lifecycle basics — MSAs, SOWs, redlines, tracking/storage — even if not formally legal-trained
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Comfort with invoicing/AP tools (e.g., Ramp) and vendor onboarding (W9s, etc.)
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Exposure to payroll/PEO administration a plus
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Familiarity with HubSpot or similar CRM/marketing tools
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High discretion with confidential client and financial information — this firm works with enterprise clients on privacy/compliance matters
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Excellent written English and strong attention to small details (this founder is exacting about precision)
Key Responsibilities-
Contracts & Proposals
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Turn approved proposals into SOWs and manage the MSA process
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Track and manage redlines back-and-forth with clients; maintain organized contract records
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Invoicing & Vendor Management
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Own the (semi-automated) invoice process end-to-end
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Manage vendor onboarding in Ramp, including W9 collection (~7–8 vendors/month)
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HR & Payroll Administration
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Handle recurring PEO tasks (payroll processing clicks, new-hire/contractor paperwork, benefits admin)
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Coordinate small team touchpoints — security trainings, birthdays, onboarding welcomes
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Support 6 employees and 4–6 contractors
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Marketing & Client Onboarding Support
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Assist with HubSpot admin tasks
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Manage client onboarding forms and related paperwork
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Nice to Have
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Background touching legal/paralegal work, even informally
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Experience supporting a founder at a professional services or consulting firm
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Comfort learning firm-specific SOPs and Claude-based workflow skills
Benefits
- International experience
- Opportunity to work remotely from anywhere
- Supportive and collaborative team environment
- Learning and development opportunities
- Potential Performance Bonuses
- PTO
- HMO after 3 months
