We’re Hiring Bilingual Call Center Agents!
If you like helping others and speak fluent English, this could be for you!
Our ideal candidate has:
- At least 6 month experience in healthcare, sales, retail (preferred call center).
- Advanced English (B1–C2 level).
- High School Certificate.
- Strong computer and typing skills, diction and ortography.
- Attention to detail and a positive attitude.
- Customer focus and adaptability.
Responsabilities:
-Call Handling and Management
-Receive and/or make calls according to the established protocol and script.
-Identify the reason for the customer's contact and route it correctly.
-Accurately and promptly record each interaction in the system.
-Resolve questions, complaints, requests, or requirements on the first contact, depending on the required procedure.
-Meet the conversion or retention goals assigned per campaign.
-Adhere to the script, protocols, and company policies at all times.
-Participate in feedback sessions and ongoing training.
-Maintain the confidentiality of sensitive customer information.
What We Offer:
- Competitive salary and law-compliant benefits
- Bi-Weekly payments
- Performance bonuses
- Full time work, Monday to Friday
- Employee Referral Program
- On-site cafeteria
- Parking
Office located in: Av. Pino Suárez #506.
Routes: R-134: Telmex - Metroplex - 15 de Mayo, R-138: San Blas Sector 1 y 2, R-155: Puerta Mitras, Mirador, Abastos, Avance, Lomas, R-17: Auditorio San Pedro - UANL, R-16/316: La Unidad - UANL, R-160: Guadalupe - Apodaca.
Sueldo: Hasta $21,000.00 al mes
Beneficios:
- Estacionamiento gratuito
- Opción a contrato indefinido
- Programa de referidos
Pregunta(s) de postulación:
- ¿Tienes problemas para trasladarte al lugar de trabajo?
- ¿Tienes experiencia previa en call center?
Lugar de trabajo: Empleo presencial
